HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Very fast and careful.
Attractive price.
Nothing to say
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Response from HawaiiSurf
Hello Sir,
We thank you for your positive review, we hope to see you again very soon on HawaiiSurf!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2020
Impeccable
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Response from HawaiiSurf
Hello Madam,
Great, we thank you for your positive review!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
Perfect
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Response from HawaiiSurf
Hello Sir,
Thank you for your positive feedback, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
Great!
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Response from HawaiiSurf
Hello Sir,
We thank you for your feedback, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/01/2020
BAD DESCRIPTION OF THE ITEM ON THE SITE
DISGRACEFUL CUSTOMER SERVICE, ALWAYS WAITING FOR A RESPONSE AFTER SEVERAL CALLS AND EMAILS
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Response from HawaiiSurf
Hello Madam,
We apologize for this inconvenience, our customer service will contact you during the day!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2020
product arrived on time
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Response from HawaiiSurf
Hello Sir,
We thank you for your review and are happy to learn that your experience with HawaiiSurf went as you wished!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2020
Order received on time, product conforms to photos and descriptions. I recommend this website.
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Response from HawaiiSurf
Hello Madam,
We thank you for your positive feedback and especially for your recommendation, we hope to see you again very soon on HawaiiSurf.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/01/2020
Order placed on 25/01 for a delivery scheduled on 29/01.
It is now 04/02 and I still haven't received anything.
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Response from HawaiiSurf
Hello Sir,
We are sorry to hear that your order is still not in your possession, your order was indeed shipped from our warehouse on 31/01. We apologize for this delay which was due to an inventory in our warehouse that involved our entire team. However, your order is still in transit according to your tracking, we are prioritizing your case and will contact our carrier immediately!
We wish you an excellent day, our customer service will contact you during the day to keep you informed about the status of your order!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2020
Great price and fast delivery
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Response from HawaiiSurf
Hello Sir,
We thank you for your positive comment, we hope to see you again very soon on our website!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2020
Very fast handling and delivery, the jeans fit me perfectly. So much that I now hesitate to wear them for my future sessions. Thank you to the team for their competence
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Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read your satisfaction, we are delighted to see that your experience on HawaiiSurf went very well! Thank you for your review :)
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2020
Fast shipping, fair price, 30 years ( +- of existence I even know more ) why go to Ama Zone?
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Response from HawaiiSurf
Hello Sir,
We thank you for this positive review, you compare us to a big distributor, we hope to reach their level!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2020
Very good article!!!
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Response from HawaiiSurf
Hello Madam,
We would like to thank you for your review, we hope to see you again soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
Perfect
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Response from HawaiiSurf
Hello Madam,
We thank you for your positive feedback!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
Careful shipping, customer service okay.
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Response from HawaiiSurf
Hello Sir,
We are happy to see and read that all our services have met your expectations! We would like to thank you for your positive feedback!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2020
Fast and efficient. Delivery time respected. Well done
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Response from HawaiiSurf
Hello Sir,
We thank you for your positive feedback, we are happy to count you among our customers!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Very good and professional and attentive, I recommend
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Response from HawaiiSurf
Hello Madam,
We would like to thank you for your recommendation and for taking the time to write your review, which is very satisfying for us to read. We hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
Very fast
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Response from HawaiiSurf
Hello Madam,
We are very happy to learn that your order arrived to you very quickly and we thank you for writing to us!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
Perfect
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Response from HawaiiSurf
Hello Sir,
Thank you for your review, we look forward to seeing you again very soon on our website!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2020
Complete order and in an indisputable time! Great job
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Response from HawaiiSurf
Hello Sir,
It is a real pleasure for us to read your review, we are happy that your experience on our website went well!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2020
Clear site with a lot of choices
Reliable and fast delivery.
Thank you
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Response from HawaiiSurf
Hello Sir,
We thank you for your positive review regarding our website, we are happy to see that your purchase on our site went well!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2020
Great jacket great price the best of the best.
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Response from HawaiiSurf
Hello Sir,
We are happy to hear from you and we thank you for your positive review! We hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2020
Fast and careful shipping, item as described.
Very good!
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Response from HawaiiSurf
Hello Sir,
We are delighted to see that your order on our website went well, we thank you for taking the time to write your positive review!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2020
FAST AND SERIOUS SERVICE. I RECOMMEND.
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Response from HawaiiSurf
Hello Sir,
We thank you for sharing your shopping experience on our website and especially for your recommendation! We are delighted that everything went very well!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2020
Fast delivery and everything was in good condition. Just need to ride now
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Response from HawaiiSurf
Hello Sir,
We just wish you to have lots of fun in the resorts! Thank you for your positive review!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2020
Excellent store! I hesitated when purchasing ski gloves from the brand 686 because I couldn't find certain information regarding water resistance and breathability. A quick phone call, someone very nice answered me and took the time to look for the information and inform me in more detail about the product. Product received a few days later at the relay point without any problem.
I am extremely satisfied with this purchase and recommend this site with my eyes closed. By the way, I am currently eyeing a small Picture beanie that I think I will order from them very soon!
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Response from HawaiiSurf
Hello,
We are very pleased to hear from you and we thank you for taking the time to detail your shopping experience with our website, we look forward to your next visit!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2020
I recommend very fast delivery and very nice quad rollers!!! Satisfied!!
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Response from HawaiiSurf
Hello Madam,
We thank you for your positive review, we wish you good sessions with your pair of rollers!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Perfect site, super fast delivery, the best
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Response from HawaiiSurf
Hello Sir, We thank you for your positive review! We are delighted to see that your experience with HawaiiSurf went well. See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Fast and efficient. Free shipping even on small orders is really a plus since they don't have a store in Marseille/
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Response from HawaiiSurf
Hello Sir, We want to thank you for your positive review, we are delighted to know that each of your experiences with HawaiiSurf has gone well! Maybe one day a store in Marseille will see the light of day, we hope so anyway! See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
RAS. good service.
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Response from HawaiiSurf
Hello Sir,
We are happy to hear that your order on our website went well, thank you for taking the time to write to us!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/01/2020
All the Hawaii surf part is excellent but the GLS delivery service is very poor. The delivery person did not deliver because there was no one even though I was there. No notice left. I had to go pick it up at the warehouse. In short
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Response from HawaiiSurf
Hello Sir,
We are sorry to hear that your experience with our carrier did not go well, we are trying to do our best to ensure that this situation does not happen again! Your comment will be forwarded to them as soon as possible! We thank you for your comment which will help move things forward positively.
We hope to see you again very soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
Fast, simple and effective. Quite a few promotions compared to the competition.
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Response from HawaiiSurf
Hello Sir,
We thank you for taking the time to write your review! We are delighted to see that your experience on our website went well.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
The rollers are great. I am delighted with my purchase. The delivery was super fast.
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Response from HawaiiSurf
Hello Madam,
We are happy to learn that your order arrived on time to you, we thank you for your positive comment!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Very fast and efficient deliveries
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Response from HawaiiSurf
Hello,
We thank you for your positive comment and we are delighted to learn that your experience with HawaiiSurf went well.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
Perfect, very responsive and helpful customer service. THANK YOU
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Response from HawaiiSurf
Hello Madam,
We are happy to learn that your experience on our website as well as our customer service went well! Thank you for your feedback and we hope that the poncho fits perfectly for the main interested party ;)
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Tip Top
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Response from HawaiiSurf
Hello Sir,
We thank you for your review which is also Tip Top for us! :) We hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Fast delivery, item corresponding to my order.
Thank you!
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Response from HawaiiSurf
Hello Madam,
We thank you for your positive comment! We are delighted to learn that your shopping experience on our website went well!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2020
Product arrived very quickly and in good condition
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Response from HawaiiSurf
Hello Sir,
We are happy to see that your experience on HawaiiSurf went well, we thank you for your pleasant comment to read!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Very happy, everything went well, thank you.
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Response from HawaiiSurf
Hello Madam, It is us who thank you for your trust and for your positive comment! We are delighted to read you! See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Super fast
But I have an issue with the mounting discs
My Burton board must be too old, with non-4/4 inserts
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Response from HawaiiSurf
Hello Sir,
We are sorry to learn that your product does not fit your board. We offer screws that fit all
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Very nice, fast and professional I recommend
Translated reviews
Response from HawaiiSurf
Hello Sir, We thank you for your very positive review! We are happy to see that your online experience went very well. See you soon, the HawaiiSurf team.
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