Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 177 published reviews
5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2019
Easy to use and delivered in Switzerland
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/04/2019
Online stock announced does not match availability in store. The presentation of the items could be more technical and precise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2019
Simple and effective
A huge choice of products
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
Very good site, attractive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2019
Good choice of equipment. Express delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2019
Welcoming staff, attentive and good advice. I came to buy rollers and was amazed by the multitude of products available. I will come back.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2019
very good product I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2019
Very good site, reliable, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2019
many references in stock, and perfect delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
The most serious sliding store still open in Île-de-France
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2019
Excellent, the lowest price on the net for my Aeons 60, delivery in less than 48 hours, the advisor on the phone was able to help me regarding the size. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2019
Pleasant site, many choices, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2019
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2019
Impeccable, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2019
Top notch, a big thank you, very well packaged, nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
Very happy with the delivery and the package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2019
Fast delivery, no issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2019
Fast, precise, and quality gear! Well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2019
The quality and the seller's advice, through their expertise on products is still verified. Listening to specific requests. Customer connection
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2019
Great products and guaranteed express delivery! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2019
Order and delivery top-notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
Clear, fast, very competitive prices, quality order tracking
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/04/2019
A week to receive the parcel, a bit long, but well there was a public holiday!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2019
Top! Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/05/2019
You sell and deliver non-compliant products: the bindings I ordered are a limited series delivered in a cooler: you sent them to me without the cooler and especially without warning: I will have to go to the Post Office to resend them to you! I have about twenty boards and just as many bindings mostly Union and limited series... your delivery is worthless: a limited series is a set!!! And when I point this out, I am basically told that if I am not happy, I can resend them and then I have to ask how I will be reimbursed for the shipping costs!!!! I have already ordered from your site: I paid for a pair of boots twice the price due to a connection problem and when I reported it, it was such a mess that I abandoned the idea of reimbursement... however, I must recognize a linear aspect: your accounting department is like your shipping department and your sales department....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2019
Serious and fast service. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2019
great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
As always, very well received, advised, and impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
Very practical, and the products are cheaper compared to other sites during the promotion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2019
Very nice and pleasant seller.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2019
Great, as usual! Good advice, a nice team, attentive and always ready to help. I recommend 1000%
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Package received quickly at the right place and without needing to search for it.
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