Customer reviews of HawaiiSurf

9,4 /10

Based on 10 177 published reviews

5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 09/05/2019 à 23h28 following a purchase from 03/05/2019

Nothing to say, order arrived in 2 working days, it's great.

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Acheteur Vérifié

Published on 09/05/2019 à 19h52 following a purchase from 04/05/2019

Effective and fast

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Acheteur Vérifié

Published on 09/05/2019 à 19h49 following a purchase from 27/04/2019

Good site

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Acheteur Vérifié

Published on 09/05/2019 à 19h41 following a purchase from 06/05/2019

Great customer service!

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Acheteur Vérifié

Published on 09/05/2019 à 19h24 following a purchase from 06/05/2019

Very good, nothing to say, I recommend

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Acheteur Vérifié

Published on 09/05/2019 à 17h09 following a purchase from 06/05/2019

THANK YOU HAWAII SURF PACKAGE WELL RECEIVED NO PROBLEM.

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Acheteur Vérifié

Published on 09/05/2019 à 14h44 following a purchase from 06/05/2019

apart from my misreading of delivery times everything is perfect

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Acheteur Vérifié

Published on 09/05/2019 à 13h42 following a purchase from 06/05/2019

Top-notch

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Acheteur Vérifié

Published on 09/05/2019 à 13h16 following a purchase from 04/05/2019

Efficiency and compliance

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Acheteur Vérifié

Published on 09/05/2019 à 13h03 following a purchase from 05/05/2019

fast delivery and customer service at your disposal

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Acheteur Vérifié

Published on 09/05/2019 à 12h52 following a purchase from 07/05/2019

Nothing to report. Product as described.

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Acheteur Vérifié

Published on 09/05/2019 à 12h45 following a purchase from 03/05/2019

Order corresponds to what I was expecting and perfect delivery.

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Acheteur Vérifié

Published on 09/05/2019 à 12h42 following a purchase from 06/05/2019

Satisfied

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Acheteur Vérifié

Published on 09/05/2019 à 09h59 following a purchase from 28/04/2019

It should just be specified that the delivery time of 48 hours starts when the order is dispatched. I would expect to receive my order sooner, otherwise I am delighted! Thank you! Laura

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Acheteur Vérifié

Published on 08/05/2019 à 22h28 following a purchase from 04/05/2019

Fast shipping. Item as described. Too bad the postal pickup delivery is not available.

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Acheteur Vérifié

Published on 08/05/2019 à 22h09 following a purchase from 03/05/2019

Order received on time and as expected.

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Acheteur Vérifié

Published on 08/05/2019 à 21h18 following a purchase from 03/05/2019

Nothing to complain about, excellent really whether in terms of communication or in terms of deadlines and product quality, I am totally satisfied

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Acheteur Vérifié

Published on 08/05/2019 à 21h12 following a purchase from 30/04/2019

Very good site, offering relevant products and packs. Quick and efficient advice service on Messenger. Fast shipping and delivery.

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Acheteur Vérifié

Published on 08/05/2019 à 19h49 following a purchase from 03/05/2019

Nothing to say. Satisfied with my purchase and the delivery time. I recommend.

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Acheteur Vérifié

Published on 08/05/2019 à 12h38 following a purchase from 01/05/2019

Always satisfied with Hawaiisurf. Just a remark, no email indicating the availability of the package at the relay point. Very happy with the site.

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Acheteur Vérifié

Published on 08/05/2019 à 12h07 following a purchase from 02/05/2019

Great site

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Acheteur Vérifié

Published on 08/05/2019 à 10h29 following a purchase from 03/05/2019

It's a shame to have to pay Chronopost fees when you already have orders over €200. Other than that, very good shop, fast delivery, wide choice of skates (except for people who wear size 39 like me).

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Acheteur Vérifié

Published on 08/05/2019 à 09h11 following a purchase from 01/05/2019

I would have liked to have more details on the dimensions of the snowboards, particularly the width at the waist depending on the size of the snowboard as well as the radius.

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Acheteur Vérifié

Published on 07/05/2019 à 23h24 following a purchase from 29/04/2019

Very good

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Acheteur Vérifié

Published on 07/05/2019 à 23h01 following a purchase from 26/04/2019

Very accommodating

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Acheteur Vérifié

Published on 07/05/2019 à 17h59 following a purchase from 20/04/2019

Website not used, but great store, and the seller is good advice!

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Acheteur Vérifié

Published on 07/05/2019 à 12h47 following a purchase from 02/05/2019

Some categories are too repetitive but otherwise very good site.

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Acheteur Vérifié

Published on 07/05/2019 à 11h40 following a purchase from 01/05/2019

Perfect. The Yow Packs arrived yesterday. No problems with the order or delivery. Perfect.

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Acheteur Vérifié

Published on 07/05/2019 à 09h59 following a purchase from 28/04/2019

Everything is ok.. fast, efficient..

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Acheteur Vérifié

Published on 07/05/2019 à 09h01 following a purchase from 28/04/2019

Lack of certain precision regarding a size guide depending on brands, the number of wheels in a set, details on possible returns

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Acheteur Vérifié

Published on 07/05/2019 à 07h02 following a purchase from 02/05/2019

Nothing to report, no problem but not notified by SMS of the delivery.

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Acheteur Vérifié

Published on 07/05/2019 à 02h27 following a purchase from 24/04/2019

Delivery in 48 hours, the package was perfect. Nothing to say

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Acheteur Vérifié

Published on 07/05/2019 à 01h43 following a purchase from 04/05/2019

Excellent welcome and valuable advice to find the perfect gear

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Acheteur Vérifié

Published on 06/05/2019 à 18h00 following a purchase from 02/05/2019

A box would be preferable as packaging... other than that, NICKEL!

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Acheteur Vérifié

Published on 06/05/2019 à 17h44 following a purchase from 27/04/2019

Perfect and good responsiveness to messages. Highly recommended

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Acheteur Vérifié

Published on 06/05/2019 à 16h40 following a purchase from 27/04/2019

Items received exactly matching the description of the ads, received quickly and well packaged.

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Acheteur Vérifié

Published on 06/05/2019 à 13h14 following a purchase from 03/05/2019

Very satisfied... always on top... thank you for your professionalism.

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Acheteur Vérifié

Published on 06/05/2019 à 12h58 following a purchase from 04/05/2019

Nothing to report, everything went well

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Acheteur Vérifié

Published on 06/05/2019 à 10h57 following a purchase from 01/05/2019

Very fast and well-prepared package.

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Acheteur Vérifié

Published on 06/05/2019 à 09h56 following a purchase from 27/04/2019

Fast and reliable

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