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A
Rating: 5 out of 5
Very fast and careful shipping, I am satisfied
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
It's a married gallant
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A
Rating: 5 out of 5
Super fast hats off
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A
Rating: 5 out of 5
The site is well thought out and practical, you can find almost everything!
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A
Rating: 4 out of 5
Very good
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A
Rating: 5 out of 5
Order received very quickly, box damaged but contents intact.
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A
Rating: 5 out of 5
Excellent site Best prices on the web Fast delivery
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A
Rating: 5 out of 5
Serious and fast
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A
Rating: 4 out of 5
A bit hard to find the items I was looking for. The promotions were very highlighted, and I had to dig a bit more for the other items. But otherwise it's good
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A
Rating: 4 out of 5
Very good delivery as promised
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A
Rating: 5 out of 5
Package received very quickly and at the right time, wallah they are good brothers I will come back.
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A
Rating: 5 out of 5
Efficient and fast
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A
Rating: 5 out of 5
Price, choice, availability, speed top notch
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A
Rating: 3 out of 5
Very good site the delivery arrived on the scheduled day I recommend Hawaii surf However I had a refund directly at the store you have to wait 10 days I find that very long while recrediting a card does not take 10 days
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Response from HawaiiSurf
Hello, The refund is done within 10 days MAXIMUM (contrary to what you indicate in your review) moreover these deadlines are indicated in the sales conditions that you are supposed to have read, and that you have in any case accepted prior to your order. We give you the possibility to return an item in store but the refund of a web order is not processed at the checkout directly and is forwarded to the relevant services following your return. The store and the website being treated separately at the accounting level. Recrediting ONE card does not take 10 days certainly, we generally do it within a week, however we do not have just one return for refund, we have CARDS to refund daily. Best regards Romain HAWAIISURF
A
Rating: 5 out of 5
Very good site. Deadlines and orders respected.
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A
Rating: 5 out of 5
Quality delivery on time
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A
Rating: 5 out of 5
Speed. Only the order confirmation and order tracking by SMS do not work.
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Super attractive prices and express delivery... I love it and this is only my first shopping experience!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very responsive customer service for simple information. Package arrived on time and in very good condition. I recommend 100% :)
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A
Rating: 5 out of 5
Perfect, shipment on time as promised. Good packaging, perfect.
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A
Rating: 5 out of 5
As usual, a top professional team, keep it up.
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A
Rating: 5 out of 5
Very good site, I recommend.
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Very good, delivered in record time. Folded properly. Pleasant and easy site.
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A
Rating: 3 out of 5
Shipment on time and perfectly packaged order, however, Megacruiser 3X125 new plates and wheel screws already deteriorated.
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A
Rating: 5 out of 5
Very good, very interesting price!!
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A
Rating: 5 out of 5
Fast delivery.
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A
Rating: 5 out of 5
Nothing to say, perfect.
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A
Rating: 3 out of 5
No delivery tracking up to date.
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Package arrived in just 2 days. Very well protected. The size is perfect - no bad surprises like often with sports shoes, I ordered a 38 which is neither too big nor too small. The skates are of good quality, very good quality/price ratio.
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A
Rating: 5 out of 5
Fast and careful shipping!!
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A
Rating: 4 out of 5
Good advice and fast delivery.
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A
Rating: 5 out of 5
Very satisfied. Fast delivery and unbeatable price with the promotional code.
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A
Rating: 5 out of 5
Package received quickly, well packaged. Item conforms to the description. Nothing to complain about.
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A
Rating: 5 out of 5
Everything is perfect, product and especially speed of delivery.
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A
Rating: 5 out of 5
Nothing to complain about, perfect!
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