Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2017
Very good responsiveness and always good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2017
fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2017
Fast, efficient, great price, superb sneakers, packaging ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2017
no issues everything went very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2017
Everything is really great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2017
Interesting price. Great site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2017
Nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2017
Perfect, fast, nothing to say!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2017
Very simple site to use
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/08/2017
the boxes of my products arrived with several dents, fortunately the products were intact.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2017
professional, good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2017
Very good site
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2017
A well-designed site with a wide range of very good quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2017
Good site, delivers on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2017
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2017
Good welcome in store, good price, fast service, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2017
Very good purchase that offers delivery to its store. Perfect team like the transaction. I will return to this shop that I did not know because the welcome, advice and seriousness seemed present. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2017
Perfect customer service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2017
Delivery is extremely fast and there are quite a few parts available
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2017
competent people, very nice and very good quality material
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/08/2017
Payment of an additional euro for home delivery and I receive a message saying that the delivery person dropped it directly at the relay
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Response from HawaiiSurf
Hello,
We are sorry to read your review, we are reporting the issue to TNT as this is not the service for which we hired and pay them. On our side, we have initiated the refund for your shipping costs and apologize for your delivery.
Best regards
Romain
HAWAIISURF
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/08/2017
The packaging is getting worse and worse
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2017
very fast delivery; good order tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2017
Ultra-fast delivery and material conforms to the description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2017
Product conforms to the request and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2017
Very fast, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2017
Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2017
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2017
Super design
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2017
Website quite clear overall.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2017
Effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2017
Perfect, as usual! Thank you for your efficiency!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2017
Great as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2017
Attractive price, good customer service, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2017
As always impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2017
Excellent, very good products at a low price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2017
Slight delivery delay at first (faulty product) but after-sales service is top-notch! Replacement of the latter and a commercial gesture! I recommend Hawaiisurf!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2017
Serious and fast.
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