Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2017
Your site, we can't easily find all the products in one click, like the Celio site or the Jules site, the products are however very well priced
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2017
Very good site - secure payment and super fast delivery. I am very satisfied with this first order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2017
Serious site, wide choice of products, fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2017
Perfect team
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2017
Nothing to complain about^^ Very attractive prices on many branded and quality products, fast shipping and receipt without any issues, impeccable packaging.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2017
Lots of choices, accessible and well-organized website. Fast and careful delivery, products conforming and in good condition.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2017
Delivery received on the scheduled date. Very satisfied with my order
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/07/2017
Ergonomic site, interesting prices, lots of choices.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2017
Clear and precise, I was able to find what I was looking for easily.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2017
Regarding hawaiisurf, only positive really!, both the commercial side and the very fast delivery service in less than 24 hours. In case of any issue with a product or an order, they are always available by phone or email, I absolutely appreciate it, very good store, I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2017
Very serious site, very fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2017
A bit difficult to fit the bearings but it's okay
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2017
Good but the payment in three installments without fees with Oney does not work properly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2017
Very satisfied, recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2017
Fast and careful shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2017
Package received very quickly!! I recommend hawaiisurf
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2017
Clear
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2017
Good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2017
Perfect, order Monday morning arrives Tuesday morning
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2017
Quick serious
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2017
Very well received on time, the delivery person was very friendly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2017
Good site and easy, order compliant.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/07/2017
Size error
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2017
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/07/2017
I am thinking of buying a set of 5 Gorilla fins on sale, but there is a problem: I end up with a set of 3 fins for a board that I wanted to equip in quad. The very high price (145 euros) for only 3 fins (I deliberately avoid taking FCSII which is a bit expensive for my taste) is apparently due to the materials (gold or platinum certainly).
After a call to Customer Service, I was told that it is specified in the description that it is a set of 3 fins. I checked the site from several different places, with PC or MAC, Firefox or Google Chrome, the descriptions are empty.
So inform yourself before ordering to avoid ending up with 1 fin at 100 euros. I will not order from this site again.
Translated reviews
Response from HawaiiSurf
Hello,
We apologize for your order, on one hand the prices are set by the brands and distributors, and we retailers have little freedom on these prices outside of sale periods. Secondly, it was clearly indicated that it was a set of three fins in the description, plus one of the additional photos clearly showed the three fins in one view.
Well aware that this is not what you expected, a return is always possible for a refund.
Best regards
Romain
HAWAIISURF
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2017
Fast, efficient, as per the photo,
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2017
A cool site for streetwear culture enthusiasts.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2017
Fast and quality shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2017
The site is very clear without complications, everything is respected, the deadline, the product,
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2017
Always satisfied with the site and its offers
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2017
Fast and professional, nothing to say, I highly recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2017
I recommend this site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2017
Fast and efficient!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2017
Good welcome and good service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2017
A very large choice and ultra-fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2017
Super place
A super site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2017
Very good site for roller derby!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2017
Upon our return from vacation, we found your package, perfectly wrapped, and seeing the joy of my grandson, I can assure you that the product corresponds exactly to what he expected. It's perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2017
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2017
Good address and service.
Translated reviews
We use cookies for audience measurement and improving user experience.