Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2016
Simple order process, fast delivery on the announced date, well packaged parcel.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/06/2016
Delivery problem, parcel dropped off at the relay and not at home. Nothing to complain about the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2016
Very fast shipping and parcel in very good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2016
Good site, I needed to call the store for a small error, I received a warm welcome, everything went well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2016
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2016
Indeed, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2016
Hello, I am quite happy with the Hawaiisurf site overall. Passionate sellers! Many products. All listed items are available, very good after-sales service! Never any bad surprises.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2016
Very good service. Always a bit too short on the online product descriptions
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2016
Complete and easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2016
Great site, fast delivery, quality products. Too bad there are quite a few stock shortages in products and sizes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2016
Very well documented
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2016
Fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/06/2016
Unacceptable. I have already placed several orders and the service was good but now! They make mistakes in the order, do not respond to the emails sent, promise to rectify over the phone and ... Nothing is done. They just offer to resend the products at my expense ... While they are in the wrong. I am close to filing a complaint for non-compliance with contractual obligations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2016
Order received in 1 day, it's perfect. Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2016
The product corresponds exactly to what can be seen on the site and the delivery is very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2016
Arrival of the parcel on the precise date. No issues with the ordered products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2016
After 12 years of interruption, for my little 9-year-old girl who just received her first quads, I am putting mine back into service. Riedell high-top shoes, SER elite plate, all dating from 1985... it wasn't a luxury. (the wheels had become as hard as concrete, and on a simple slide two of them disintegrated/broke... guaranteed moment of solitude... ;-) ). So back to the source (Hawaii Surf) order of parts, and well-packaged receipt within the promised deadlines. The Riedell shoes with holes and eliminated will still see some use, the Kriptonics too... but a visit to the store will be necessary as soon as I have the time. It's curious this feeling of rejuvenation, all of a sudden...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2016
Very good, delivery in 24h at a pickup point
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2016
Great, fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2016
Impeccable rates and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2016
2nd purchase.
People on the phone are TOP and super nice!
Stickers in the package!
Show must go on!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2016
Quick order preparation, impeccable delivery! Perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2016
efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2016
very good deadlines respected and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2016
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2016
Very good product, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2016
Professional and fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2016
practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2016
fast delivery, quite good communication, products conform to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2016
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2016
Your site is clear and attractive (better than nomade), and navigation is intuitive. You can easily find what you're looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2016
Order processed quickly, received on the announced day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2016
fast and cheap, as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2016
Two orders at HawaiiSurf and no problems! Competitive prices and fast delivery of products! Nothing to report, I am a satisfied customer :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2016
Very good communication
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2016
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2016
Order delivered very well packaged and within a remarkable timeframe
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2016
Delivery time respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2016
Very fast and efficient delivery, information on the progress of the package.
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