HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Very easy online order! There was an error in the delivery address, very easy to contact the store, corrected immediately and delivery in 48h, nothing to say!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
Everything went well until the delivery which was average
The delivery person did not wait for us to arrive at the gate that the package was thrown over
Fortunately, the product is not fragile and we are alone on the property
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2021
Perfect delivery and material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2021
Top-notch! As always. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
great quality of the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2021
Good product well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2021
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2021
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Order compliant and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Large choice of quality products. Attractive prices. Fast and careful shipping. Top notch hawaiisurf.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
compliant and efficient for a very reasonable price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2022
Shoes meet expectations, fast delivery and really interesting sale price. The French size indicated on the site is unreliable, it would be better to show the Riedell size from the box to find it, but the phone service to know it was efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
Great customer service, fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2021
HawaiiSurf was Ok, but their cooperation with BMV logistic is misunderstanding… snowboard ordered 20.12.2021 - delivery to Poland 21.01.2022…
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Simply perfect. Quality products at great prices. The staff is super nice...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
A very good site I recommend!!! Very fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Fast shipping, item as described, everything is perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/01/2022
Nice site, competitive prices but returns at the customer's expense... that's complicated! Nothing is provided for the return, neither label nor sponsored shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
Great e-shop site, serious and professional.
I recommend them without a doubt.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Navigation is easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Fast and efficient order, always quality products, always a pleasure to order here.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Fast and compliant shipping
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
First order at hawaisurf. Bought a pair of shoes. Compliant with the description and delivered on time. Nothing to complain about my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Delivery on time, and products received without damage.
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Fast shipping and well packaged, very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Everything went very well, nothing to complain about from start to finish.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Very good price on the ski pants I ordered and received very quickly.
I recommend HawaiiSurf!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Fast delivery, product as described. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Extremely fast shipping, ultra-responsive customer service. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Impeccable service: order placed Wednesday around 11 PM, received Friday morning first thing. Product as described, very good quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2022
For delivery, it would be desirable to know the day of arrival of the package because the information given is 'delivery in progress' it doesn't say the day
Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
The first good point of the site is that I found the item I wanted while it was out of stock on almost all other sites. The website itself is very easy to use. The delivery was super fast. The package was well packaged. I didn't know the site, but I won't hesitate to return for my future mountain purchases.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Very fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Pro fast quality everything is said bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Excellent pair of rollers: my little girl is delighted and they are of super quality
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