Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 3, 4 and 5 stars

Reset filters
L
Loïc F.
Rating: 5 out of 5
following a purchase from 22/11/2025
The delivery was very fast. Thank you!
Translated reviews
D
Dany G.
Rating: 5 out of 5
following a purchase from 22/11/2025
Correct order. Thank you
Translated reviews
C
Cédric M.
Rating: 5 out of 5
following a purchase from 22/11/2025
Board exactly as described, very well packaged, fast delivery! Perfect!
Translated reviews
G
Gilbert R.
Rating: 5 out of 5
following a purchase from 21/11/2025
Good advice to guide me on the right product and fast shipping, satisfied with my purchase
Translated reviews
J
Jean-Marc D.
Rating: 5 out of 5
following a purchase from 21/11/2025
Delivery time as promised. Product not tried but seems satisfactory.
Translated reviews
C
Christophe C.
Rating: 5 out of 5
following a purchase from 21/11/2025
Perfect!
Translated reviews
D
Danielle B.
Rating: 5 out of 5
following a purchase from 19/11/2025
Fast delivery, item as described
Translated reviews
L
Louis L.
Rating: 5 out of 5
following a purchase from 18/11/2025
Fast delivery and skateboard well packaged. Perfect
Translated reviews
F
Florence R.
Rating: 5 out of 5
following a purchase from 16/11/2025
Satisfied. Careful and fast shipping. Order for a Christmas gift so no specific feedback on the ordered clothing yet but I have no doubt about its quality.
Translated reviews
Y
Yannick C.
Rating: 5 out of 5
following a purchase from 16/11/2025
Top service!
Translated reviews
A
Aurelia C.
Rating: 5 out of 5
following a purchase from 15/11/2025
Nothing to complain about, a great experience. Top notch. Super fast shipping
Translated reviews
J
Jacob P.
Rating: 5 out of 5
following a purchase from 13/11/2025
Fast delivery and well protected packaging, thank you
Translated reviews
V
Vincent W.
Rating: 1 out of 5
following a purchase from 10/11/2025
The grip of the skateboard was poorly glued.... Several bubbles, had to crush them and fold the grip.... really a shame and disappointing.
Translated reviews
F
Florence C.
Rating: 5 out of 5
following a purchase from 11/11/2025
Perfect
Translated reviews
A
Alex D.
Rating: 5 out of 5
following a purchase from 10/11/2025
Perfect
Translated reviews
J
Jerome L.
Rating: 5 out of 5
following a purchase from 07/11/2025
Perfect, fast delivery and good advice for replacing the rubbers on old lazer rando plates. Thank you
Translated reviews
P
Pascal T.
Rating: 5 out of 5
following a purchase from 01/11/2025
Very responsive customer service and fast shipping.
Translated reviews
P
Pascale B.
Rating: 5 out of 5
following a purchase from 03/11/2025
Great choice, responsive customer service. Fast delivery.
Translated reviews
J
Johan G.
Rating: 4 out of 5
following a purchase from 31/10/2025
Perfect surfboard! Delivery and packaging were very careful. However, the site offered me a sock cover when I added my board to the cart. I took it without looking too closely at the description, but the size did not match my board...
Translated reviews
M
Marina M.
Rating: 5 out of 5
following a purchase from 02/11/2025
Very fast delivery and product completely compliant, plus customer service was very responsive when I contacted them with a question
Translated reviews
C
Carole J.
Rating: 5 out of 5
following a purchase from 02/11/2025
Very fast delivery, I recommend
Translated reviews
P
Patrice P.
Rating: 5 out of 5
following a purchase from 24/10/2025
Product compliant with the description. Fast delivery.
Translated reviews
N
Nadège A.
Rating: 5 out of 5
following a purchase from 28/10/2025
Fast and compliant delivery, thank you
Translated reviews
G
Guillaume G.
Rating: 5 out of 5
following a purchase from 13/10/2025
Very responsive customer service
Translated reviews
D
Damien P.
Rating: 5 out of 5
following a purchase from 29/10/2025
Very good! Received on time as indicated.
Translated reviews
T
Timofei N.
Rating: 5 out of 5
following a purchase from 22/10/2025
Fast delivery
Translated reviews
M
Marie S.
Rating: 5 out of 5
following a purchase from 26/10/2025
Everything went well and the suit is top notch
Translated reviews
C
Catherine R.
Rating: 5 out of 5
following a purchase from 22/10/2025
Super appreciated long-sleeve wetsuit for an activity in not very warm water in Brittany at this time.
Translated reviews
D
David G.
Rating: 5 out of 5
following a purchase from 16/10/2025
All great - very good experience!
Translated reviews
F
Fabian G.
Rating: 4 out of 5
following a purchase from 20/10/2025
The delivery was very fast. The delivery box was intact. However, the box of the rollers was in very bad condition. I had concerns for the rollers but they seem new. Second order on the site because the rollers from the first order were too small. No possibility to get the discount from the first order.
Translated reviews
T
Thierry P.
Rating: 5 out of 5
following a purchase from 14/10/2025
Fast shipping, compliant. Perfect
Translated reviews
T
Theodore F.
Rating: 1 out of 5
following a purchase from 17/10/2025
the product did not match my request and the person on the phone did not know the product
Translated reviews
A
Alexandre M.
Rating: 5 out of 5
following a purchase from 18/10/2025
Compliant with the order
Translated reviews
P
Pascal D.
Rating: 5 out of 5
following a purchase from 14/10/2025
Fast shipping and compliant material. I really appreciate the availability of parts for rollers that have not been manufactured for several years! Thank you.
Translated reviews
V
Veronique C.
Rating: 5 out of 5
following a purchase from 09/10/2025
Very satisfied, nothing to say.
Translated reviews
E
Emmanuel G.
Rating: 5 out of 5
following a purchase from 11/10/2025
the deadlines and quality were respected.
Translated reviews
A
Aurore L.
Rating: 5 out of 5
following a purchase from 10/10/2025
super products
Translated reviews
K
Kevin D.
Rating: 5 out of 5
following a purchase from 16/10/2025
Perfect
Translated reviews
P
Patrick L.
Rating: 5 out of 5
following a purchase from 11/10/2025
Fast and compliant delivery.
Translated reviews
C
Christophe V.
Rating: 5 out of 5
following a purchase from 11/10/2025
Thank you for your package that fills me with happiness. HawaiiSurf is a safe bet. Tof from Guada
Translated reviews