Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 3, 4 and 5 stars

A

Acheteur Vérifié

Published on 29/07/2020 à 08h33 following a purchase from 20/07/2020

Super fast!

Translated reviews

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Acheteur Vérifié

Published on 27/07/2020 à 13h29 following a purchase from 20/07/2020

Product meets expectations and fast shipping by the company, but there was a problem with the GLS delivery person who is definitely not up to par. So as long as GLS handles deliveries, I will not order from this site again.

Translated reviews

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Acheteur Vérifié

Published on 27/07/2020 à 13h08 following a purchase from 13/07/2020

good site, we found what we were looking for in terms of information

Translated reviews

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Acheteur Vérifié

Published on 27/07/2020 à 12h23 following a purchase from 17/07/2020

Unfortunately I chose the wrong size of surf shoes. I therefore requested an exchange but the return costs are at my expense, for shoes over 250 euros I find that a bit excessive. Moreover, a wide choice of products and very pleasant store customer service.

Translated reviews

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Acheteur Vérifié

Published on 27/07/2020 à 12h22 following a purchase from 20/07/2020

I am satisfied, the order arrived quickly and in good condition.

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Acheteur Vérifié

Published on 27/07/2020 à 09h24 following a purchase from 20/07/2020

Effective!

Translated reviews

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Acheteur Vérifié

Published on 27/07/2020 à 08h37 following a purchase from 20/07/2020

Order received very quickly and compliant. Thank you!

Translated reviews

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Acheteur Vérifié

Published on 26/07/2020 à 21h11 following a purchase from 16/07/2020

Fast delivery! Very good price

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 26/07/2020 à 14h30 following a purchase from 17/07/2020

The site is good.

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 25/07/2020 à 15h42 following a purchase from 19/07/2020

Hello with a small issue at the start very quickly resolved by the team who was very responsive very competent product in accordance to recommend good surfing

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 25/07/2020 à 08h57 following a purchase from 17/07/2020

Very good telephone reception with help for the order

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 25/07/2020 à 08h08 following a purchase from 18/07/2020

Fast and reliable

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 24/07/2020 à 22h41 following a purchase from 19/07/2020

Exceptional! great price, good quality and ultra fast delivery!! very very happy, THANK YOU

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 24/07/2020 à 17h55 following a purchase from 19/07/2020

Very good

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 24/07/2020 à 17h07 following a purchase from 15/07/2020

Top! Fast service!

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 24/07/2020 à 16h01 following a purchase from 17/07/2020

When it comes to responding to its navigation, we give the floor to its stars in the presence of an order of a final receipt is recognized in the eye of its opening of the heart a new start

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 24/07/2020 à 13h05 following a purchase from 17/07/2020

Fast delivery the delivery person called me several times during the day to keep me informed of his arrival
The package was perfectly wrapped although the cardboard under plastic was damaged it was not a problem
The product was in excellent condition and the right size
In short, delighted with the service and delivery

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 24/07/2020 à 11h38 following a purchase from 18/07/2020

Good quality

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 24/07/2020 à 11h27 following a purchase from 19/07/2020

Great, fast delivery, clear tracking, and good exchange. I recommend this site.

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 23/07/2020 à 19h33 following a purchase from 14/07/2020

Efficient service, no problems

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 23/07/2020 à 19h32 following a purchase from 14/07/2020

great site

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 23/07/2020 à 18h34 following a purchase from 13/07/2020

Very fast delivery, product conforms to its description and especially super phone reception with very good advice. Products of very high quality

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 23/07/2020 à 17h28 following a purchase from 12/07/2020

Services via the site are very good. The product details are clear and the displayed delivery times are respected.

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 23/07/2020 à 16h06 following a purchase from 16/07/2020

Very nice young lady on the phone and good advice before placing my order online and package received very quickly.

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 22/07/2020 à 17h15 following a purchase from 16/07/2020

TOP!

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 22/07/2020 à 14h51 following a purchase from 13/07/2020

Package received quickly and perfect packaging nothing to complain about thank you very much

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 21/07/2020 à 23h35 following a purchase from 10/07/2020

Good

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 21/07/2020 à 20h03 following a purchase from 16/07/2020

Call before delivery, that's perfect.

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 21/07/2020 à 18h32 following a purchase from 16/07/2020

Easy and fast site. The filters are smart and you quickly find the desired item.

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 21/07/2020 à 16h57 following a purchase from 15/07/2020

Great service and good advice.

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 21/07/2020 à 12h21 following a purchase from 13/07/2020

Very good store, fast delivery

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 21/07/2020 à 09h50 following a purchase from 12/07/2020

Excellent responsiveness. Thank you to the Hawaiisurf team.

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 21/07/2020 à 08h48 following a purchase from 15/07/2020

Very satisfied with the product

Translated reviews

Response from HawaiiSurf Published on 27/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 20/07/2020 à 18h44 following a purchase from 15/07/2020

Ordered and already received
My order matches
Perfect!

Translated reviews

Response from HawaiiSurf Published on 21/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 20/07/2020 à 17h51 following a purchase from 13/07/2020

A big thank you for this fast service and equipment that meets my expectations, just be careful with the bubbles under the grip for the skateboard, it's a detail but it still matters.

Translated reviews

Response from HawaiiSurf Published on 21/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
For the grip, I will pass the information to our order preparers, it sometimes happens depending on the brand of grip that the installation is a bit more complex..
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 20/07/2020 à 17h02 following a purchase from 15/07/2020

Fast and efficient, the package arrived well packaged and as described

Translated reviews

Response from HawaiiSurf Published on 21/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 20/07/2020 à 11h38 following a purchase from 06/07/2020

The navigation on the site is intuitive.

Translated reviews

Response from HawaiiSurf Published on 21/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 19/07/2020 à 21h07 following a purchase from 14/07/2020

Very happy with my purchase, arrived super fast! Thank you!

Translated reviews

Response from HawaiiSurf Published on 21/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 19/07/2020 à 19h29 following a purchase from 15/07/2020

Great! Product ordered on Wednesday at 7 am, product received as described on Thursday at 11 am! Always a customer from time to time for over 20 years, good continuation!

Translated reviews

Response from HawaiiSurf Published on 21/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 19/07/2020 à 19h01 following a purchase from 14/07/2020

Order received on time... Item as described

Translated reviews

Response from HawaiiSurf Published on 21/07/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.