Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 3, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 08/06/2020 à 17h49 following a purchase from 03/06/2020

Perfect

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 08/06/2020 à 16h23 following a purchase from 01/06/2020

Deadlines respected and impeccable product!!

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 08/06/2020 à 15h45 following a purchase from 03/06/2020

In less than 48 hours, I am really amazed, I recommend this shop to everyone without hesitation..

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 08/06/2020 à 14h09 following a purchase from 28/05/2020

Professionalism, excellent contacts and super responsiveness. Thank you and congratulations to the Bayonne team.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/06/2020 à 20h14 following a purchase from 26/05/2020

Very good

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/06/2020 à 17h27 following a purchase from 28/05/2020

Very satisfied with the advice given by phone about my rollers. Very professional advisor.
Thank you

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/06/2020 à 14h37 following a purchase from 31/05/2020

Fast, efficient... Well done

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/06/2020 à 11h17 following a purchase from 01/06/2020

Everything arrived, in good condition, within a fairly short time. However, the delivery person did not notify of their passage: this can be inconvenient for some.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon. We will pass the information to our carrier. :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/06/2020 à 09h49 following a purchase from 29/05/2020

On time

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 07/06/2020 à 07h42 following a purchase from 29/05/2020

perfect - nothing to say

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/06/2020 à 18h31 following a purchase from 01/06/2020

Order received quickly, packaging perfect, item compliant, in short top.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/06/2020 à 17h55 following a purchase from 31/05/2020

Perfect! Arrived very quickly.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/06/2020 à 16h27 following a purchase from 30/05/2020

Very good advice in the store and very fast shipping with great follow-up

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/06/2020 à 15h03 following a purchase from 27/05/2020

Very good site.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/06/2020 à 14h31 following a purchase from 01/06/2020

Top, delivered in 2 days.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/06/2020 à 13h57 following a purchase from 31/05/2020

Perfect, product compliance and delivery time respected. Thank you.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/06/2020 à 13h45 following a purchase from 30/05/2020

I have not yet received the item. The promised shipping time was not met.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello Madam,
We thank you for your feedback, we deduce from not hearing from you that your package is indeed in your possession.
Best regards,
The HawaiiSurf team.

Acheteur Vérifié

Published on 06/06/2020 à 11h47 following a purchase from 29/05/2020

Good delivery however I was perhaps expecting a few extra stickers.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 05/06/2020 à 14h50 following a purchase from 23/05/2020

Very good site

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 05/06/2020 à 11h13 following a purchase from 28/05/2020

I ordered rollers. Delivery as expected. Product as expected. I took half a size up on the advice of the seller I called, as I couldn't try the rollers on site. Very professional.

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 04/06/2020 à 16h49 following a purchase from 26/05/2020

Always on top!

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 04/06/2020 à 16h35 following a purchase from 24/05/2020

Order as described and delivered in 5 days

Translated reviews

Response from HawaiiSurf Published on 16/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 04/06/2020 à 10h57 following a purchase from 25/05/2020

very clear site, easy order

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 04/06/2020 à 10h20 following a purchase from 24/05/2020

Fast delivery, product as described and of quality

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 04/06/2020 à 10h16 following a purchase from 23/05/2020

Great site, I highly recommend, very professional

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 03/06/2020 à 20h45 following a purchase from 29/05/2020

Perfect ;)

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 03/06/2020 à 18h38 following a purchase from 19/05/2020

well-designed site, and product details easily accessible.

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 03/06/2020 à 13h14 following a purchase from 22/05/2020

Really very satisfied with my rollers, thank you

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It's a real pleasure to read from you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 03/06/2020 à 08h23 following a purchase from 29/05/2020

Absolute trust

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 03/06/2020 à 07h45 following a purchase from 27/05/2020

Top notch! Easy order, very clear tracking information! And ultra-fast delivery!
I will start all my future purchase searches on Hawaii Surf!
Thank you.

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 02/06/2020 à 21h29 following a purchase from 16/05/2020

efficient customer service!

Translated reviews

Acheteur Vérifié

Published on 02/06/2020 à 17h09 following a purchase from 25/05/2020

Optimal

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 02/06/2020 à 15h04 following a purchase from 25/05/2020

good product

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 02/06/2020 à 11h14 following a purchase from 27/05/2020

Fast shipping despite the current conditions

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 02/06/2020 à 10h33 following a purchase from 27/05/2020

Too bad we can't pick up our orders in one of the stores.
I would have saved time...

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello Sir,
It has been possible since last week, you can have your order delivered directly to the HawaiiSurf store in Paris :)
We thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 01/06/2020 à 20h53 following a purchase from 27/05/2020

Perfect, just stretches a bit too much

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 01/06/2020 à 15h23 following a purchase from 23/05/2020

Very satisfied with the wetsuit, flexible, warm and well-fitted. Package received 48 hours after order.

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 01/06/2020 à 13h04 following a purchase from 22/05/2020