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A
Rating: 4 out of 5
Fast delivery, quality surf suits.
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 175 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
Good but the announced delivery time is a bit fanciful: expect 24-48h before the package is sent + as much for delivery.
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Rating: 3 out of 5
long delivery......
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Rating: 4 out of 5
fast
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Rating: 3 out of 5
Website and prices are correct. Just need to add complete information regarding the size of the boards, especially the wheelbase.
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Rating: 3 out of 5
One of the bearings I ordered is not in good condition!
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Rating: 4 out of 5
.. good site.
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Rating: 4 out of 5
Hello, first of all Hawaïsurf was very responsive once the order was placed. Then the few comments helped me choose.
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Rating: 3 out of 5
Delivery problem, parcel dropped off at the relay and not at home. Nothing to complain about the order
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Rating: 4 out of 5
Very good service. Always a bit too short on the online product descriptions
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Rating: 4 out of 5
Complete and easy
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Rating: 4 out of 5
Great site, fast delivery, quality products. Too bad there are quite a few stock shortages in products and sizes.
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Rating: 1 out of 5
Unacceptable. I have already placed several orders and the service was good but now! They make mistakes in the order, do not respond to the emails sent, promise to rectify over the phone and ... Nothing is done. They just offer to resend the products at my expense ... While they are in the wrong. I am close to filing a complaint for non-compliance with contractual obligations
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Rating: 4 out of 5
practical
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Rating: 4 out of 5
Your site is clear and attractive (better than nomade), and navigation is intuitive. You can easily find what you're looking for.
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Rating: 4 out of 5
orders arrive on time given
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Rating: 4 out of 5
Very wide range of products with very affordable prices
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Rating: 4 out of 5
Very good, just maybe lacking a few brands
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Rating: 4 out of 5
fast and efficient
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Rating: 4 out of 5
Everything is very good except for the shipping costs which are too high.
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Rating: 4 out of 5
Good site, very useful videos to make your choice...
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Rating: 4 out of 5
Very good site.
With a wide choice of products.
Team that gives good advice.
Delivery time quite fast.
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With a wide choice of products.
Team that gives good advice.
Delivery time quite fast.
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Rating: 4 out of 5
Great site, diverse products, I always find my happiness!
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Rating: 3 out of 5
Hello, I placed my order before 1 PM but it was not taken into account, then I received a missed grip with already a cut on it at the wrong size
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Rating: 4 out of 5
Very good site, shipping completely correct and within the indicated times.
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Rating: 4 out of 5
Perfect transaction except for 1 day delay in delivery compared to the date announced by the carrier TNT. Not a big deal in my opinion.
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Rating: 4 out of 5
Easy, fast, cool! Thank you! (even more promotions and it would be perfect!!)
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Rating: 4 out of 5
very good
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Rating: 4 out of 5
Order OK
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
This is the second time I order and the deadlines are always respected, nothing to complain about at this level, the only negative point is that with each of my orders, the name of the relay point is marked as the recipient. Thank you Hawaii
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Rating: 4 out of 5
practical
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Rating: 1 out of 5
My product is no longer available
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Rating: 4 out of 5
Good site, the prices are correct, I benefited from a promotion, small downside, my password was changed without me asking for it... But nothing serious, quick reception without any problem, I recommend :)
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Rating: 4 out of 5
The site is easy to use, the payment goes well, I just don't trust PayPal too much, maybe use another payment method. Order received quickly, nothing to say!
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Rating: 4 out of 5
Impossible to track the package with the given order number
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Rating: 3 out of 5
saying nothing 3 days before a 15% promotion, I no longer order from hawaiisurf
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Rating: 3 out of 5
Site very easy to use. Appreciable 15% discount promotion but the day after the end of the promotion the same product is sold at -20%. So in the end, bad purchase.
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Rating: 4 out of 5
Good, correct deadlines
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Rating: 4 out of 5
Practical
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