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P
Rating: 5 out of 5
5/5 TOP
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 1, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
How to arrive quickly in line with my expectations?
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P
Rating: 5 out of 5
very satisfied
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B
Rating: 5 out of 5
Gift that will be opened at Christmas so cannot appreciate the product yet.
See you on December 26!
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See you on December 26!
C
Rating: 5 out of 5
Everything was great!
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J
Rating: 5 out of 5
Very good!
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L
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
On time
Products as described
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Products as described
B
Rating: 5 out of 5
Great shop! Serious, fast for shipping, all positive.
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Y
Rating: 1 out of 5
I never received the item.
Hawaisurf blames its carrier who in turn blames its provider, three weeks of waiting for a board already...
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Hawaisurf blames its carrier who in turn blames its provider, three weeks of waiting for a board already...
C
Rating: 5 out of 5
Great prices and fast delivery
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J
Rating: 5 out of 5
Impeccable site, clear and fluid. Fast and efficient delivery and shipping, I recommend
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R
Rating: 5 out of 5
Order shipped quickly. The price is very competitive!
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T
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Very good.
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W
Rating: 5 out of 5
Fast shipping in j+1
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J
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Everything perfect. Excellent customer service
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B
Rating: 5 out of 5
everything is great and super fast delivery.
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A
Rating: 1 out of 5
Order of two items, one product never delivered but paid for... ticket opened with support but no response (a classic) so good luck to future buyers on the site you know what to expect :) For me it's the last time! Others do much better in the French market
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B
Rating: 1 out of 5
Product in very poor condition, board yellowed as if it had been stored for 20 years...
Does not correspond at all to the packshot photo of the product sheet. I will request a refund.
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Does not correspond at all to the packshot photo of the product sheet. I will request a refund.
B
Rating: 5 out of 5
Great shop, quality products and shipments always on time.
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T
Rating: 5 out of 5
great
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P
Rating: 5 out of 5
Very good advice service and after-sales service!
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N
Rating: 5 out of 5
Impeccable service
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B
Rating: 5 out of 5
Fast, quality gear, nothing but good at Hawaiisurf!
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R
Rating: 5 out of 5
nothing to report
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S
Rating: 5 out of 5
TOP !!!!
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E
Rating: 5 out of 5
Fast delivery but limited stock choices.
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L
Rating: 5 out of 5
Top timing, top packaging, top gear
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M
Rating: 5 out of 5
Very satisfied with the shop, the team even helped me out with some nuts after I explained that I was missing one to mount my new wheels
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D
Rating: 5 out of 5
Very satisfied with the after-sales service managed by Victoria following a stock shortage of a first order. We had to change the model of the item. The delivery was fast and the packaging was top-notch.
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C
Rating: 3 out of 5
Received very quickly, downside on the very average packaging, just a thin cardboard rectangle and a plastic balloon, result the item is a bit damaged at the ends.
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M
Rating: 5 out of 5
The order on the site went well, just like the delivery of the product.
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M
Rating: 5 out of 5
Top service
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R
Rating: 5 out of 5
Quick reception
Neat packaging
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Neat packaging
A
Rating: 5 out of 5
Quick response, good follow-up
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J
Rating: 5 out of 5
Fast and efficient
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F
Rating: 5 out of 5
Product found that was unavailable elsewhere (for quad roller)
The passionate seller gave me plenty of advice over the phone, he really took the time
Top!!!
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The passionate seller gave me plenty of advice over the phone, he really took the time
Top!!!
H
Rating: 5 out of 5
Good
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