Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 10/04/2018 à 07h22 following a purchase from 21/03/2018

Great

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Acheteur Vérifié

Published on 09/04/2018 à 16h13 following a purchase from 03/04/2018

Hawai'i Surf! An institution! Order ok!

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Acheteur Vérifié

Published on 09/04/2018 à 09h12 following a purchase from 01/04/2018

I recommend the site.

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Acheteur Vérifié

Published on 09/04/2018 à 06h22 following a purchase from 02/04/2018

very good

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Acheteur Vérifié

Published on 09/04/2018 à 05h23 following a purchase from 04/04/2018

Fast

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Acheteur Vérifié

Published on 09/04/2018 à 04h50 following a purchase from 05/04/2018

Fast delivery

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Acheteur Vérifié

Published on 08/04/2018 à 20h16 following a purchase from 19/03/2018

Perfect. Very fast service, product conforms to good quality.

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Acheteur Vérifié

Published on 08/04/2018 à 17h52 following a purchase from 04/04/2018

Fast delivery and conforms to the order. Perfect.

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Acheteur Vérifié

Published on 08/04/2018 à 15h12 following a purchase from 03/04/2018

Fast and conforms to the description.

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Acheteur Vérifié

Published on 08/04/2018 à 08h34 following a purchase from 04/04/2018

Well-protected package, product conforms to the order, fast delivery

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Acheteur Vérifié

Published on 07/04/2018 à 19h25 following a purchase from 03/04/2018

Very good site: 2nd order, processed as quickly as the first. Order placed on Tuesday and received on Thursday.

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Acheteur Vérifié

Published on 07/04/2018 à 17h39 following a purchase from 03/04/2018

Very fast delay, good communication

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Acheteur Vérifié

Published on 07/04/2018 à 17h03 following a purchase from 03/04/2018

Pickup at the store 2 hours after my order, fast service and plenty of good advice from the sellers!

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Acheteur Vérifié

Published on 07/04/2018 à 12h48 following a purchase from 03/04/2018

Impeccable service. I recommend it. I made a mistake with the size, they took back my shoes without any problem.. very professional I will come back here...

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Acheteur Vérifié

Published on 07/04/2018 à 08h15 following a purchase from 02/04/2018

Lots of choices, and the payment facilities are great! Very fast delivery!

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Acheteur Vérifié

Published on 06/04/2018 à 19h17 following a purchase from 02/04/2018

Very good advice by phone for the customization of my quad rollers (size, choice of material ....)

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Acheteur Vérifié

Published on 05/04/2018 à 06h49 following a purchase from 31/03/2018

Very good

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Acheteur Vérifié

Published on 03/04/2018 à 17h58 following a purchase from 27/03/2018

Fast, efficient and economical, a shared passion and you can feel it!

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Acheteur Vérifié

Published on 03/04/2018 à 17h50 following a purchase from 14/03/2018

Fast shipping, well packaged, perfect.

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Acheteur Vérifié

Published on 02/04/2018 à 16h16 following a purchase from 29/03/2018

Order received very quickly!! Super quality product. I highly recommend this site

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Acheteur Vérifié

Published on 02/04/2018 à 13h08 following a purchase from 28/03/2018

Product conforms to what was expected and very fast delivery!

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Acheteur Vérifié

Published on 02/04/2018 à 12h07 following a purchase from 28/03/2018

A good atmosphere, the quality is there!

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Acheteur Vérifié

Published on 01/04/2018 à 14h56 following a purchase from 28/03/2018

Super product, super price, super service! I will order from you again :)

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Acheteur Vérifié

Published on 01/04/2018 à 12h49 following a purchase from 27/03/2018

Perfect product exactly what I wanted and very very very fast delivery!!!! Thank you very much for this responsiveness!

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Acheteur Vérifié

Published on 31/03/2018 à 19h02 following a purchase from 27/03/2018

Super site! The quality is top! I recommended it to 3 other friends and they are as satisfied as I am. Keep it up, it's perfect ⭐⭐⭐⭐⭐

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Acheteur Vérifié

Published on 31/03/2018 à 15h05 following a purchase from 27/03/2018

Delivery scheduled for the next day, not received, no tracking news 5 days later. Terrible!

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Response from HawaiiSurf Published on 03/04/2018

Hello,
As indicated when placing the order, the package is available at the pop-up (14, rue du Château-d'Eau, in the 10th arrondissement, 800m from your home) in République as requested for delivery and has been available since Wednesday 28/03.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 30/03/2018 à 14h00 following a purchase from 26/03/2018

Always very fast, easy payment and lots of choices

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Acheteur Vérifié

Published on 30/03/2018 à 02h32 following a purchase from 25/03/2018

Super

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Acheteur Vérifié

Published on 29/03/2018 à 20h58 following a purchase from 25/03/2018

Very good

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Acheteur Vérifié

Published on 29/03/2018 à 20h42 following a purchase from 25/03/2018

fast and careful shipping

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Acheteur Vérifié

Published on 27/03/2018 à 18h47 following a purchase from 20/03/2018

Item as described, well packaged, delivered on time.

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Acheteur Vérifié

Published on 27/03/2018 à 16h28 following a purchase from 08/03/2018

Package received on the indicated date and perfectly matching the site's description.

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Acheteur Vérifié

Published on 27/03/2018 à 12h02 following a purchase from 22/03/2018

Nothing to report, top

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Acheteur Vérifié

Published on 27/03/2018 à 11h01 following a purchase from 21/03/2018

great SEba

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Acheteur Vérifié

Published on 27/03/2018 à 09h34 following a purchase from 22/03/2018

Very clear site. Telephone service available for additional information.

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Acheteur Vérifié

Published on 26/03/2018 à 22h11 following a purchase from 18/03/2018

Well packaged - Fast - No errors
Successful purchase :)

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Acheteur Vérifié

Published on 26/03/2018 à 09h42 following a purchase from 03/03/2018

Very responsive for delivery. I had ordered the wrong size, quick and helpful response from customer service. Exchange without issues. Very satisfied.

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Acheteur Vérifié

Published on 26/03/2018 à 06h42 following a purchase from 18/03/2018

Delivery time correct but upon delivery, the box had 2 big holes and a truck was sticking out of the box!! There should have been more protection like bubble wrap or something else because the 2 trucks were just covered with plastic packaging and must have been well mishandled....Fortunately, upon unpacking, no issues.

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Acheteur Vérifié

Published on 25/03/2018 à 19h02 following a purchase from 21/03/2018

Very fast delivery

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Acheteur Vérifié

Published on 25/03/2018 à 17h08 following a purchase from 21/03/2018

good, sale prices change very quickly, and vary from one size to another

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