Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 05/02/2018 à 05h18 following a purchase from 30/01/2018

Ultra fast and efficient

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Acheteur Vérifié

Published on 04/02/2018 à 22h01 following a purchase from 31/01/2018

Good condition, product conforms, tested on a 4-hour session, and satisfied!

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Acheteur Vérifié

Published on 04/02/2018 à 19h28 following a purchase from 31/01/2018

Order arrived very quickly and in good condition

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Acheteur Vérifié

Published on 04/02/2018 à 16h19 following a purchase from 28/01/2018

Super

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Acheteur Vérifié

Published on 04/02/2018 à 11h37 following a purchase from 28/01/2018

Great price, fast delivery, conforms to the order! I recommend

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Acheteur Vérifié

Published on 04/02/2018 à 05h23 following a purchase from 30/01/2018

Very good and serious. I recommend

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Acheteur Vérifié

Published on 03/02/2018 à 17h49 following a purchase from 30/01/2018

Very good advice and fast delivery. Top!

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Acheteur Vérifié

Published on 03/02/2018 à 08h10 following a purchase from 29/01/2018

the product corresponds well to my order and fast delivery

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Acheteur Vérifié

Published on 03/02/2018 à 07h53 following a purchase from 20/01/2018

fast delivery!

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Acheteur Vérifié

Published on 03/02/2018 à 07h03 following a purchase from 29/01/2018

Received quickly, so very happy.

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Acheteur Vérifié

Published on 02/02/2018 à 22h52 following a purchase from 28/01/2018

The site is very good, but unfortunately I am disappointed with my order: a neoprene wetsuit that arrived without packaging or original label and which, folded in 6, was not packaged well for the protection of the latter... otherwise site and delivery very fast. I still recommend based on my previous purchases. Unfortunately, I will have to return the product because the size does not fit.

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Acheteur Vérifié

Published on 02/02/2018 à 22h10 following a purchase from 27/01/2018

Simple and effective

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Acheteur Vérifié

Published on 02/02/2018 à 20h29 following a purchase from 29/01/2018

very good site, fast shipping, I recommend

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Acheteur Vérifié

Published on 02/02/2018 à 16h37 following a purchase from 29/01/2018

Very good site!

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Acheteur Vérifié

Published on 02/02/2018 à 16h34 following a purchase from 27/01/2018

super fast!!! excellent service

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Acheteur Vérifié

Published on 02/02/2018 à 13h44 following a purchase from 29/01/2018

Very satisfied with the service provided (advice and listening) and the very fast delivery. First order placed on the site and first satisfaction :) I recommend this establishment.

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Acheteur Vérifié

Published on 02/02/2018 à 07h20 following a purchase from 27/01/2018

Great. Delivery times respected. Package well packaged. It's professional.

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Acheteur Vérifié

Published on 02/02/2018 à 06h58 following a purchase from 12/01/2018

Very good products, nothing to say, excellent price. Thank you.

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Acheteur Vérifié

Published on 01/02/2018 à 22h15 following a purchase from 28/01/2018

Website with a lot of choices. Delivery times respected. Material received in good condition and as ordered, I just regret that there was no bubble wrap to protect the snowboard. Other than that, I highly recommend this site.

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Acheteur Vérifié

Published on 01/02/2018 à 20h19 following a purchase from 28/01/2018

Fast delivery. Very happy with the product.

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Acheteur Vérifié

Published on 01/02/2018 à 19h37 following a purchase from 28/01/2018

Efficient and fast.

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Acheteur Vérifié

Published on 01/02/2018 à 18h33 following a purchase from 28/01/2018

No negative criticism to make. Product conforms to what I wanted and the cheapest on the market, what more could you ask for? Already several purchases at Hawaii surf and never disappointed... Hopefully it lasts.

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Acheteur Vérifié

Published on 01/02/2018 à 18h21 following a purchase from 27/01/2018

Good site, fast delivery.

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Acheteur Vérifié

Published on 01/02/2018 à 17h48 following a purchase from 28/01/2018

Nothing to report, VERY SATISFIED, fast delivery.

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Acheteur Vérifié

Published on 01/02/2018 à 14h50 following a purchase from 28/01/2018

Perfect, the package arrived very quickly, well packaged, nothing to say, just perfect.

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Acheteur Vérifié

Published on 01/02/2018 à 11h23 following a purchase from 27/01/2018

Delivery on time as expected. Competitive price. Perfect.

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Acheteur Vérifié

Published on 01/02/2018 à 10h26 following a purchase from 27/01/2018

Correct order delivered on time.

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Acheteur Vérifié

Published on 01/02/2018 à 10h17 following a purchase from 25/01/2018

Very good site. Good photos with model measurements (a real plus), competitive prices and free shipping from a certain amount. I recommend.

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Acheteur Vérifié

Published on 31/01/2018 à 17h43 following a purchase from 26/01/2018

Very good.

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Acheteur Vérifié

Published on 31/01/2018 à 14h14 following a purchase from 26/01/2018

Very good.

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Acheteur Vérifié

Published on 31/01/2018 à 10h50 following a purchase from 26/01/2018

Good website, easy to use.

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Acheteur Vérifié

Published on 31/01/2018 à 10h26 following a purchase from 26/01/2018

It is Wednesday.
I ordered last Friday.
And still nothing.
Yet I checked, and most reviews were good!
I am disappointed...

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Response from HawaiiSurf Published on 31/01/2018

Hello,
Why are you disappointed? You ordered on Friday, but after 9 PM with a shipment scheduled for Monday for delivery between Tuesday and today.
The package left yesterday and is being delivered today to the relay point as announced in the deadlines.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 30/01/2018 à 22h04 following a purchase from 26/01/2018

Very fast delivery, products conform, perfect.

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Acheteur Vérifié

Published on 30/01/2018 à 21h40 following a purchase from 25/01/2018

Very good tracking of the package, received on time. Perfect.

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Acheteur Vérifié

Published on 30/01/2018 à 05h29 following a purchase from 25/01/2018

Fast delivery.

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Acheteur Vérifié

Published on 29/01/2018 à 21h13 following a purchase from 25/01/2018

Perfect, as usual!

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Acheteur Vérifié

Published on 29/01/2018 à 19h08 following a purchase from 25/01/2018

Not the right size of boots in the box.

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Acheteur Vérifié

Published on 29/01/2018 à 14h19 following a purchase from 25/01/2018

Very fast and product conforms.

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Acheteur Vérifié

Published on 29/01/2018 à 14h16 following a purchase from 25/01/2018

Order placed on Thursday at 3 PM, delivered on Saturday at 10 AM. Super responsive!

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Acheteur Vérifié

Published on 29/01/2018 à 08h17 following a purchase from 10/01/2018

Very professional advice from the Hawaiisurf team and a perfect investment regarding my order. Very happy to have ordered from Hawaiisurf. I recommend this site. And again, a big thank you for the professionalism of the team available by phone and by email.

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