Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 28/12/2016 à 10h39 following a purchase from 20/12/2016

Fast and careful shipping. Received in 2 days, in time for Christmas.

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Acheteur Vérifié

Published on 28/12/2016 à 10h07 following a purchase from 20/12/2016

fast and great customer service

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Acheteur Vérifié

Published on 27/12/2016 à 18h42 following a purchase from 22/12/2016

great site lots of choices!

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Acheteur Vérifié

Published on 27/12/2016 à 10h48 following a purchase from 20/12/2016

Great, delivered in 3 days

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Acheteur Vérifié

Published on 27/12/2016 à 10h32 following a purchase from 22/12/2016

Very well designed site

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Acheteur Vérifié

Published on 27/12/2016 à 08h32 following a purchase from 22/12/2016

Perfect services

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Acheteur Vérifié

Published on 26/12/2016 à 21h29 following a purchase from 19/12/2016

very good

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Acheteur Vérifié

Published on 26/12/2016 à 21h03 following a purchase from 22/12/2016

Clear and neat site presentation, compliant products and finally a fast delivery. I highly recommend;

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Acheteur Vérifié

Published on 26/12/2016 à 20h49 following a purchase from 19/12/2016

very good. excellent order tracking, timely delivery and package in impeccable condition.

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Acheteur Vérifié

Published on 26/12/2016 à 20h18 following a purchase from 21/12/2016

Just perfect

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Acheteur Vérifié

Published on 26/12/2016 à 18h12 following a purchase from 18/12/2016

Very satisfied as always!

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Acheteur Vérifié

Published on 26/12/2016 à 15h16 following a purchase from 22/12/2016

Order not received within the indicated time. No gift to offer for Christmas.

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Response from HawaiiSurf Published on 19/01/2017

Hello,
We apologize for your order, only delivery for Christmas was guaranteed until 20/12. Your order was prepared and handed over to the carrier on 22/12, the date of the order. But with the Christmas rush, it could not be delivered within 24 hours to the pickup point but was handed over to the pickup point the next working day, Monday 26/12.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 26/12/2016 à 14h57 following a purchase from 21/12/2016

Good value for money

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Acheteur Vérifié

Published on 26/12/2016 à 14h44 following a purchase from 22/12/2016

Very good, fast, efficient, in accordance with the delivery time

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Acheteur Vérifié

Published on 26/12/2016 à 13h35 following a purchase from 16/12/2016

Fast delivery and quality material as described and in the photos. I recommend without hesitation!!!

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Acheteur Vérifié

Published on 26/12/2016 à 13h17 following a purchase from 22/12/2016

Fast delivery - 24h

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Acheteur Vérifié

Published on 26/12/2016 à 08h51 following a purchase from 20/12/2016

Quick receipt, correct package, product conforms

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Acheteur Vérifié

Published on 25/12/2016 à 21h58 following a purchase from 18/12/2016

Fast shipping, very friendly staff on the phone

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Acheteur Vérifié

Published on 25/12/2016 à 21h04 following a purchase from 21/12/2016

Product conforms, fast delivery. Impeccable

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Acheteur Vérifié

Published on 25/12/2016 à 20h54 following a purchase from 21/12/2016

Very good

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Acheteur Vérifié

Published on 25/12/2016 à 20h13 following a purchase from 21/12/2016

Fast delivery and item conforms
Thank you

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Acheteur Vérifié

Published on 25/12/2016 à 17h54 following a purchase from 21/12/2016

Exemplary speed, top delivery. Thank you again.

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Acheteur Vérifié

Published on 25/12/2016 à 16h16 following a purchase from 20/12/2016

Very good site

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Acheteur Vérifié

Published on 25/12/2016 à 15h53 following a purchase from 15/12/2016

Very fast package delivery!

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Acheteur Vérifié

Published on 25/12/2016 à 15h41 following a purchase from 21/12/2016

Careful and fast shipping. An interesting choice. Friendly and efficient customer service.

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Acheteur Vérifié

Published on 25/12/2016 à 14h02 following a purchase from 19/12/2016

Fast and compliant shipping. THANK YOU

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Acheteur Vérifié

Published on 25/12/2016 à 02h18 following a purchase from 20/12/2016

Clarity of the site and delivery time.

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Acheteur Vérifié

Published on 24/12/2016 à 16h59 following a purchase from 17/12/2016

Fast service, delivery within the announced times

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Acheteur Vérifié

Published on 24/12/2016 à 16h57 following a purchase from 20/12/2016

Top

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Acheteur Vérifié

Published on 24/12/2016 à 14h55 following a purchase from 20/12/2016

the delivery is great

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Acheteur Vérifié

Published on 24/12/2016 à 14h30 following a purchase from 20/12/2016

very good impeccable I recommend

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Acheteur Vérifié

Published on 24/12/2016 à 13h55 following a purchase from 20/12/2016

Very fast shipping!

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Acheteur Vérifié

Published on 24/12/2016 à 12h04 following a purchase from 19/12/2016

Recommended site. Delivery is fast and serious.

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Acheteur Vérifié

Published on 24/12/2016 à 09h43 following a purchase from 20/12/2016

Perfect

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Acheteur Vérifié

Published on 24/12/2016 à 09h23 following a purchase from 19/12/2016

it's a gift I haven't opened the package yet but for the order tracking it's perfect.

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Acheteur Vérifié

Published on 24/12/2016 à 08h59 following a purchase from 09/12/2016

Wide choice of clothing and accessories. I recommend.

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Acheteur Vérifié

Published on 23/12/2016 à 22h41 following a purchase from 19/12/2016

Serious and competent site. Very responsive, an order made on Monday evening at 7:30 PM, delivered the following Wednesday, that is 48 hours later!

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Acheteur Vérifié

Published on 23/12/2016 à 21h54 following a purchase from 19/12/2016

super fast and efficient

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Acheteur Vérifié

Published on 23/12/2016 à 21h23 following a purchase from 19/12/2016

Fast shipping and no problem, happy

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Acheteur Vérifié

Published on 23/12/2016 à 20h05 following a purchase from 19/12/2016

Order received one day earlier than expected, I am delighted

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