Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 23/09/2016 à 18h32 following a purchase from 19/09/2016

Fast delivery

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Acheteur Vérifié

Published on 22/09/2016 à 11h42 following a purchase from 15/09/2016

Fast and efficient!

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Acheteur Vérifié

Published on 20/09/2016 à 22h57 following a purchase from 16/09/2016

Delivery as expected and fast. Nothing to say

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Acheteur Vérifié

Published on 20/09/2016 à 11h46 following a purchase from 16/09/2016

Nice!

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Acheteur Vérifié

Published on 19/09/2016 à 18h02 following a purchase from 12/09/2016

Order as expected, fast deadlines and there were stickers in the package :) Thank you Hawaiisurf!

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Acheteur Vérifié

Published on 19/09/2016 à 14h42 following a purchase from 13/09/2016

Hawaiisurf always top notch! Fast, responsive and professional, the packaging was so well done that it took me 30 minutes to open it! Haha! Thank you!

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Acheteur Vérifié

Published on 19/09/2016 à 08h29 following a purchase from 14/09/2016

To recommend!

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Acheteur Vérifié

Published on 19/09/2016 à 05h17 following a purchase from 14/09/2016

Fast delivery

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Acheteur Vérifié

Published on 18/09/2016 à 22h45 following a purchase from 13/09/2016

perfect

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Acheteur Vérifié

Published on 18/09/2016 à 22h02 following a purchase from 14/09/2016

Very good, easy to use and clear.

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Acheteur Vérifié

Published on 18/09/2016 à 21h34 following a purchase from 14/09/2016

Very good site.

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Acheteur Vérifié

Published on 18/09/2016 à 12h56 following a purchase from 14/09/2016

Good advice, fast delivery, efficient!

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Acheteur Vérifié

Published on 18/09/2016 à 09h26 following a purchase from 14/09/2016

Fast and careful shipping. Nothing to complain about.

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Acheteur Vérifié

Published on 18/09/2016 à 08h36 following a purchase from 14/09/2016

A very good site to recommend, the next day I received my package.

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Acheteur Vérifié

Published on 17/09/2016 à 22h53 following a purchase from 12/09/2016

Very good

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Acheteur Vérifié

Published on 17/09/2016 à 18h48 following a purchase from 13/09/2016

Very good site.

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Acheteur Vérifié

Published on 17/09/2016 à 09h49 following a purchase from 13/09/2016

Super fast - superb product

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Acheteur Vérifié

Published on 16/09/2016 à 21h06 following a purchase from 07/09/2016

The site is good but there was a stock error and the delivery is 7 days late

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Response from HawaiiSurf Published on 21/09/2016

Hello,
I apologize for the delay with your order, my colleagues had to wait for the new Secrid reception to send you the missing wallet.. unfortunately we could not send it earlier.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 16/09/2016 à 18h52 following a purchase from 12/09/2016

Fast delivery

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Acheteur Vérifié

Published on 16/09/2016 à 10h53 following a purchase from 11/09/2016

hawaiisurf always on top! I've been buying products from them for years and it's always perfect! here you go!

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Acheteur Vérifié

Published on 16/09/2016 à 10h45 following a purchase from 11/09/2016

thank you

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Acheteur Vérifié

Published on 16/09/2016 à 10h40 following a purchase from 11/09/2016

Perfect! Even though the Rollers were too small. I was able to exchange them in-store without any issues. Very good welcome.

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Acheteur Vérifié

Published on 15/09/2016 à 22h22 following a purchase from 11/09/2016

Perfect as always, product delivered a day early, in very good condition.

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Acheteur Vérifié

Published on 14/09/2016 à 23h43 following a purchase from 10/09/2016

Fast, well packaged, reliable as always.

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Acheteur Vérifié

Published on 14/09/2016 à 22h13 following a purchase from 09/09/2016

Impeccable service and deadline respected! I recommend!

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Acheteur Vérifié

Published on 14/09/2016 à 21h40 following a purchase from 10/09/2016

fast shipping and in accordance with the order.

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Acheteur Vérifié

Published on 14/09/2016 à 19h46 following a purchase from 10/09/2016

Perfect, fast, thank you ;)

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Acheteur Vérifié

Published on 14/09/2016 à 16h47 following a purchase from 06/09/2016

Easy communication. Fast and compliant shipping. Thank you very much.

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Acheteur Vérifié

Published on 13/09/2016 à 21h21 following a purchase from 09/09/2016

Super

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Acheteur Vérifié

Published on 13/09/2016 à 12h52 following a purchase from 09/09/2016

Order received quickly, quality product. Interesting price

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Acheteur Vérifié

Published on 13/09/2016 à 11h26 following a purchase from 31/08/2016

Good site, timely delivery and quality products

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Acheteur Vérifié

Published on 12/09/2016 à 19h46 following a purchase from 08/09/2016

Perfect as usual

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Acheteur Vérifié

Published on 12/09/2016 à 19h03 following a purchase from 07/09/2016

Fast and compliant shipping. No issues

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Acheteur Vérifié

Published on 12/09/2016 à 15h34 following a purchase from 08/09/2016

Hello
I give 5 stars
Before ordering on the website I called one of the employees who was very polite and understanding with me and my requests
I then ordered on the site and received my order very quickly

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Acheteur Vérifié

Published on 12/09/2016 à 13h25 following a purchase from 07/09/2016

Very efficient

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Acheteur Vérifié

Published on 12/09/2016 à 12h02 following a purchase from 31/08/2016

good quality items, fast delivery

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Acheteur Vérifié

Published on 12/09/2016 à 11h07 following a purchase from 08/09/2016

Order received the day after my order, top!

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Acheteur Vérifié

Published on 12/09/2016 à 08h54 following a purchase from 01/09/2016

Fast delivery. However, the packaging was poor. They disassembled the plate by breaking the screw in the spacer to remove the brake. The plate was loose in the package without protection, so it is scratched. And when we report it on the site, no response... ultimately 2 stars would have sufficed

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Acheteur Vérifié

Published on 12/09/2016 à 08h13 following a purchase from 04/09/2016

Very fast!

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Acheteur Vérifié

Published on 12/09/2016 à 07h57 following a purchase from 03/09/2016

Excellent service, delivery as promised within 72 hours

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