HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Well-made site. Package delivered very quickly. I will gladly recommend.
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Response from HawaiiSurf
Hello Thierry, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive during the purchase of your Lafuma pants and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2023
Delivery and receipt of the package as expected.
Perfect
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Response from HawaiiSurf
Hello Gael, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive during your purchase and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
Top-notch, quality material!
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Response from HawaiiSurf
Hello François, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive during your skateboard purchases and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2023
Perfect! And the + a very fast shipment
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Response from HawaiiSurf
Hello Mathilde, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive during your purchases and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
Hello Ludovic, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive during the purchase of your Picture cap and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
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Response from HawaiiSurf
Very good although a bit expensive
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2023
Easy-to-use site
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Response from HawaiiSurf
Hello Jeanne, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive during the purchase of your ALL IN Poncho and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
Hello Daniela, Thank you very much for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we value the transparency and authenticity of our customers' comments. We are proud to know that you had a positive shopping experience with us and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we appreciate those too. We see each opinion as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We hope to serve you again and provide you with an even better experience. Best regards, The HawaiiSurf team! :)
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Response from HawaiiSurf
Very happy with the service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2023
Perfect
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Response from HawaiiSurf
Perfect
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2023
Very professional, I recommend with my eyes closed
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Response from HawaiiSurf
Hello David, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive during the purchase of your bodyboard accessories and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
Nothing to report, everything was perfect!
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Response from HawaiiSurf
Hello Rachel, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us has been positive during the purchase of a Carhartt shorts and that our team has met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
Nothing to complain about, great price, correct delivery time
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Response from HawaiiSurf
Hello Nicolas, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of reviews left by our customers. We are proud to know that your experience with us has been positive and that our team has met your expectations! Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and providing you with an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2023
Hello Stéphane, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive during the purchase of your cruiser equipment and that our team met your expectations to support you in all your urban adventures and exploits! Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
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Response from HawaiiSurf
Nothing to complain about, great prices, correct delivery time
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2023
Nothing to report...
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Response from HawaiiSurf
Hello Nicolas, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us has been positive during the purchase of your roller equipment and that our team has met your expectations to support you in all your urban adventures and exploits! Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2023
-
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Response from HawaiiSurf
Hello Isabelle, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us has been positive and that our team has met your expectations during the purchase of a Picture cap. And we especially thank your son without whom your visit to the site would not have been possible! ;) Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them! We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2023
Fast shipping, well packaged and the best price!
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Response from HawaiiSurf
Hello Matei, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us has been positive and that our team has met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them! We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2023
Professional and correct, five stars are even few. Congratulations
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Response from HawaiiSurf
Hello Marco, Thank you very much for taking the time to leave a review on our platform. Your feedback is of great value to us because it helps us maintain and improve the quality of our products/services. We at HawaiiSurf care a lot about the transparency and authenticity of our customers' reviews. We are proud to know that your experience with us has been positive and that our team has met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive comments, we would be happy to hear them! We consider every opinion as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and making your experience even better. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2023
Very attractive prices, fast shipping. E-shop to remember.
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Response from HawaiiSurf
Hello Andrea, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us has been positive and that our team has met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them! We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2023
The products are conforming, the delivery is efficient and fast. It's perfect
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Response from HawaiiSurf
Hello Alain, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us has been positive during the purchase of your roller equipment and that our team has met your expectations to support you in all your urban adventures and exploits! Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2023
Great
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Response from HawaiiSurf
Hello Sébastien, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us has been positive during the purchase of your Carhartt shorts and that our team has met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2023
Very good
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Response from HawaiiSurf
Hello Guillaume, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us has been positive during the purchase of a pair of Adidas Busenitz and that our team has met your expectations so that you can fully enjoy your daily adventures. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2023
Shipping within 24 hours, item well packaged
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Response from HawaiiSurf
Hello Frédérique, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us has been positive and that our team has met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2023
Good communication and speed
Thank you
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Response from HawaiiSurf
Hello William, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive when purchasing a pair of FACTION Mana 2 skis and that our team met your expectations so you could fully enjoy your adventures in the mountains. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider every review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2023
Price, deadline top
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Response from HawaiiSurf
Hello Thierry, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider every review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2023
The order was processed quickly and efficiently
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Response from HawaiiSurf
Dear customer, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider every review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2023
Super site! Very fast shipping and top team!! I recommend 100%
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2023
Perfect
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2023
Fast shipping!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2023
Super fast shipping, really great!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2023
Good quality items for a long time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2023
Super good!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Perfect
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2023
Perfect
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2023
Better and faster than an order at a German shop could have gone. Great price and perfect delivery
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2023
Products delivered quickly. Top sales team.
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2023
I am delighted with the article
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Sent quickly and received neatly. Good price-quality. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/05/2023
The photo of the item matched the model of this year, but the item received is the model from 2 years ago. So indeed if we check the item code present in the description, it is the old model. But well, non-contractual photos are quite tricky. Average experience as a result.
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Response from HawaiiSurf
Hello, I am sorry that the item you received does not match the model you ordered, it is an error. This information has been reported to the concerned service and a modification of the visual has been made. I have contacted you directly in your customer area to offer you an adapted solution. I wish you a very good day. Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2023
It was perfect. Thanks
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Response from HawaiiSurf
Hello, Thank you very much for your feedback. We hope that you love your Patagonia fleece! Have a beautiful day. Cécilia from Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2023
Perfect!!!! Fast and uncomplicated (quick and easy!) Very good - THANK YOU!!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2023
Perfect and fast!!
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