Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2022
A pleasure to order from Hawaiisurf, impeccable customer service and delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2022
Very good site and excellent customer service, very good communication.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2022
Fast delivery and matching my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2022
I found here an item sold out on the brand's site so I am really happy. The delivery was fast, the communication nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2022
Very happy with my purchases. Order arrived very quickly. I recommend!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2022
Careful and timely shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
I can only recommend this shop. The order was shipped immediately and delivered quickly :) (FRA to SVK) and there were no problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Great fins, there was an issue regarding the price of the board but the site was very professional and refunded me the difference, it's all to their honor
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
Everything you can expect from an online site, speed, efficiency, seriousness!!
Go there with your eyes closed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Very responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Shipping the same day and board arrived the next day. Great advice over the phone. Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
Good address, good advice, click and collect delivery without any problems. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Fast delivery, smooth transaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Very good customer service, I was well advised for my purchase, and very good delivery service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
Everything as expected! No problems so far
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Perfect transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
A very good experience. Speed and quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
Great service really quick delivery to Spain and high quality product, will definitely order from this shop again and would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Fast and pro
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Very good product, fast delivery. All good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
Product as described, fast shipping. Highly recommended seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Top, order processed and received quickly. Skis are great and delivered with a Hawaii surf transport bag.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
Very happy to have found this website which is clear and pleasant to surf. Called for a few questions, friendly seller, good advice, very good welcome. Order placed immediately for the purchase of my Step On snowboard bindings. Fast delivery. I recommend and will shop again with confidence!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2022
A reliable seller in my opinion
The ordered rollers, fast delivery, well packaged, product conforms
Unfortunately too small, returned
It went very well
Quick refund
I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Very good service and advice from Hawaii Surf.
Order shipped quickly.
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Very interesting website.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Effective and fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
Fast delivery, good service. Product conforms to the description. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2022
Perfect, from start to finish and responsive…
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
Very good site with a store in Mérignac now, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
Order on time, perfect pickup with a seller who listens and very good advice from him, thank you... Go there with your eyes closed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Operational customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
As per the order. Fast delivery by GLS and very good price. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2022
Very good!
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