Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 26/12/2020 à 22h36 following a purchase from 26/12/2020

Clear site, easy to access.

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Acheteur Vérifié

Published on 26/12/2020 à 21h38 following a purchase from 26/12/2020

Not received yet but I trust you

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Acheteur Vérifié

Published on 26/12/2020 à 17h25 following a purchase from 22/12/2020

I am very satisfied with the order and especially the delivery, well done

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Acheteur Vérifié

Published on 25/12/2020 à 19h09 following a purchase from 22/12/2020

Order received very quickly despite the Christmas period

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Acheteur Vérifié

Published on 25/12/2020 à 16h29 following a purchase from 09/12/2020

Perfect. Good gear, good price, good delivery.

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Acheteur Vérifié

Published on 25/12/2020 à 10h52 following a purchase from 19/12/2020

Great :) !

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Acheteur Vérifié

Published on 24/12/2020 à 15h42 following a purchase from 01/11/2020

ERROR ON SIZE, WHAT A SHAME.

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Acheteur Vérifié

Published on 24/12/2020 à 12h57 following a purchase from 18/12/2020

Order arrived earlier than expected!

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Acheteur Vérifié

Published on 23/12/2020 à 20h57 following a purchase from 23/12/2020

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Acheteur Vérifié

Published on 23/12/2020 à 20h35 following a purchase from 22/12/2020

The sellers are welcoming and were able to advise me perfectly

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Acheteur Vérifié

Published on 22/12/2020 à 20h45 following a purchase from 16/12/2020

Information, prices, choices

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Acheteur Vérifié

Published on 22/12/2020 à 14h05 following a purchase from 22/12/2020

I am always satisfied with Hawaii surf. I recommend.

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Acheteur Vérifié

Published on 22/12/2020 à 10h28 following a purchase from 07/12/2020

super fast delivery

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Acheteur Vérifié

Published on 21/12/2020 à 20h55 following a purchase from 21/12/2020

Superb shop

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Acheteur Vérifié

Published on 21/12/2020 à 20h52 following a purchase from 21/12/2020

Very welcoming sellers and give good advice for beginners in skateboarding!

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Acheteur Vérifié

Published on 21/12/2020 à 20h18 following a purchase from 21/12/2020

very clear and fast site

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Acheteur Vérifié

Published on 21/12/2020 à 16h34 following a purchase from 19/12/2020

Order received very quickly, very well packaged and with the little stickers! Free grip well presented, thank you Raphaël! I plan to order again very soon on the site!

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Acheteur Vérifié

Published on 21/12/2020 à 16h30 following a purchase from 17/12/2020

I spoke on the phone with little Nicolas. Very good advice on body. Fast delivery and superb packaging done by the hands of the star of Hawaiisurf, Benjamin

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Acheteur Vérifié

Published on 20/12/2020 à 19h39 following a purchase from 20/12/2020

My son and I did our shopping at the store. We left satisfied.

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Acheteur Vérifié

Published on 20/12/2020 à 16h44 following a purchase from 13/12/2020

Ultra fast delivery. Board well packaged, no issues.

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Acheteur Vérifié

Published on 19/12/2020 à 21h21 following a purchase from 08/12/2020

Perfect Fast delivery and meets expectations

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Acheteur Vérifié

Published on 19/12/2020 à 10h34 following a purchase from 17/12/2020

Very good site and inexpensive

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Acheteur Vérifié

Published on 18/12/2020 à 22h35 following a purchase from 17/12/2020

Very dissatisfied
Impossible to order online

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Response from HawaiiSurf Published on 22/12/2020

Hello,
Indeed, we had a computer bug during that day, several products could not be added to the cart, the issue was resolved within 24 hours. You can now reorder the product of your choice.
Thank you,
Best regards,
The HawaiiSurf team

Acheteur Vérifié

Published on 18/12/2020 à 19h53 following a purchase from 16/12/2020

Very fast delivery, ordered Wednesday at 9 PM received on Friday. I recommend this site.

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Acheteur Vérifié

Published on 18/12/2020 à 08h53 following a purchase from 17/12/2020

Still top as every time, I recommend

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Acheteur Vérifié

Published on 17/12/2020 à 14h01 following a purchase from 21/11/2020

Fast delivery, product compliant with the order, beautiful quality. I recommend this site without any problem.

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Acheteur Vérifié

Published on 17/12/2020 à 11h43 following a purchase from 16/12/2020

Speed

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Acheteur Vérifié

Published on 17/12/2020 à 09h56 following a purchase from 16/12/2020

Everything is perfect!

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Acheteur Vérifié

Published on 16/12/2020 à 12h56 following a purchase from 12/12/2020

Very good idea the gift card!

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Acheteur Vérifié

Published on 16/12/2020 à 10h49 following a purchase from 07/12/2020

After a slightly slow shipment, a very complicated delivery... it's not the right product... The store made a mistake... impossible to reach them.

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Response from HawaiiSurf Published on 22/12/2020

Hello, We have just become aware of your review. Indeed, during this period, the delays have been somewhat extended. However, we have just left you a voicemail regarding the receipt of a wrong product. We apologize for this inconvenience and ensure that you can return the product to us. Thank you, Best regards, The HawaiiSurf team

Acheteur Vérifié

Published on 16/12/2020 à 07h17 following a purchase from 11/11/2020

Speed of delivery and package carefully wrapped. Quick response to the contact email sent.

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Acheteur Vérifié

Published on 16/12/2020 à 01h02 following a purchase from 15/12/2020

Ease of purchase, many models and varied

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Acheteur Vérifié

Published on 16/12/2020 à 00h01 following a purchase from 15/12/2020

A little longer delay than expected but great welcome

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Acheteur Vérifié

Published on 15/12/2020 à 11h01 following a purchase from 28/11/2020

Intuitive, simple, fast delivery. Everything is said.

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Acheteur Vérifié

Published on 15/12/2020 à 10h35 following a purchase from 06/12/2020

Fast shipping and excellent price

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Acheteur Vérifié

Published on 15/12/2020 à 09h17 following a purchase from 14/12/2020

great!

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Acheteur Vérifié

Published on 14/12/2020 à 10h55 following a purchase from 12/12/2020

Quality products, top delivery times. Packaging done with care by the famous Raphael from Hawaiisurf.

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Acheteur Vérifié

Published on 14/12/2020 à 10h53 following a purchase from 13/12/2020

Very good advice in the 14th district shop. I was then able to order quietly via click & collect.

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Acheteur Vérifié

Published on 13/12/2020 à 15h21 following a purchase from 11/12/2020

Very good

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Acheteur Vérifié

Published on 12/12/2020 à 18h51 following a purchase from 12/12/2020

Top notch!! Reasonable prices, don't wait any longer.

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