Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 177 published reviews
5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2019
Fast shipping. Item as described. Too bad the postal pickup delivery is not available.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2019
Order received on time and as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2019
Nothing to complain about, excellent really whether in terms of communication or in terms of deadlines and product quality, I am totally satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2019
Very good site, offering relevant products and packs. Quick and efficient advice service on Messenger. Fast shipping and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2019
Nothing to say. Satisfied with my purchase and the delivery time. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2019
Always satisfied with Hawaiisurf. Just a remark, no email indicating the availability of the package at the relay point. Very happy with the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2019
Great site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2019
It's a shame to have to pay Chronopost fees when you already have orders over €200. Other than that, very good shop, fast delivery, wide choice of skates (except for people who wear size 39 like me).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2019
I would have liked to have more details on the dimensions of the snowboards, particularly the width at the waist depending on the size of the snowboard as well as the radius.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2019
Very accommodating
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2019
Website not used, but great store, and the seller is good advice!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2019
Some categories are too repetitive but otherwise very good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2019
Perfect. The Yow Packs arrived yesterday. No problems with the order or delivery. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2019
Everything is ok.. fast, efficient..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2019
Nothing to report, no problem but not notified by SMS of the delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2019
Delivery in 48 hours, the package was perfect. Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2019
Excellent welcome and valuable advice to find the perfect gear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
A box would be preferable as packaging... other than that, NICKEL!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2019
Perfect and good responsiveness to messages. Highly recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2019
Items received exactly matching the description of the ads, received quickly and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2019
Very satisfied... always on top... thank you for your professionalism.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2019
Nothing to report, everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2019
Very fast and well-prepared package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2019
Fast and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2019
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2019
Great service, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2019
The most complete and reliable online store in the sliding sports field
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2019
Ease of navigation, very reasonable prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
The seller was super nice, very professional. He was attentive to what I needed. Very good store!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
A super store!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
Very good site with a lot of products and delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2019
Second online purchase, still very satisfied. Price, information, responsiveness, perfect service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2019
Roller bought in a physical store
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2019
The shipment was a bit late due to a holiday, but the delivery was very fast! Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2019
Very good team, friendly and professional with a fun personal contact. I went to the store for advice on the gear and they are still pros who practice, so I was very well informed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2019
Very good service! Delivery the next day at the pickup point!! The best.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2019
Very good site, very fast shipping and receipt as well. Only four stars because I only realized the next day that my package had arrived. If I hadn't checked on the delivery site (as it was not marked on the Hawaiisurf tracking), I would still be waiting for my package... Otherwise, other than that, nothing to say, you can order without any problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2019
No problem, well received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2019
Excellent as always for over 30 years.
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