Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 177 published reviews
5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2019
Perfect transaction
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2019
Everything is perfect except for the included brakes that are missing. I don't need them but still. Otherwise, it's perfect haha.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2019
Interesting if one wishes to place an order for streetwear clothing etc
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2019
The site is perfect, I love it, but Chronopost is less so... they left a notice because they couldn't take the elevator to go upstairs (they didn't bother to ring the intercom), so I paid €10 for fast delivery to receive it 3 days after the order at a pickup point...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2019
Great choice, punctual.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2019
Very good welcome and good advice.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2019
Hyper professional advice without pushing to buy the most expensive products.
Next time I need to change my board, I'll go back to Hawaii Surf!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2019
We went to the store to buy a pair of quads and a pair of rollers. We were very well received and very well informed. We spent more than 2 hours in the store and did not feel out of place for a moment. We also learned a lot about roller skating. Very good experience.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2019
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2019
Product received faster than expected, in great condition despite the packaging box being very damaged. The board is great, not tested yet but can't wait to do so.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2019
The site is functional and very practical with great offers. However, it's a shame that I never received any SMS or even an email confirming that my order had arrived...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
Good site quality products and easy returns if needed
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
Very satisfied. A company I would recommend to my friends
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
Fast and efficient
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2019
Fast delivery, the items could however be better packaged.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
Impeccable service! Product is in shape, sent quickly, well packaged. Helpful and attentive staff, very efficient :-)!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2019
Order as described, very fast delivery and information at every step: it's perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2019
Qualified staff, large stock with cutting-edge products. In short, the best for sliding sports at the gates of Paris (including for sea surfing with a real dedicated range). Not to mention the excellent atmosphere that prevails in this shop. Thank you very much and well done!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2019
Delivery as described and on time!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
very happy delivered on time
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
Super quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2019
Good site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
quality service
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/03/2019
Maybe consider training your employees to put two similar shoes in one box.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2019
Fast shipping, top merchandise, can't wait to get back on quads... 30 years later! Thank you Hawaii Surf
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
Always so satisfied since I bought my first snowboard 30 years ago!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2019
Perfect, order as described delivered before the indicated date (just a pity not to have received a notification from the carrier). Packaging was great, nothing to say.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2019
Very professional and efficient
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2019
Well designed, unfortunately not all accessories are available and sizes are often out of stock for roller types (FR igor)
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2019
-
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2019
Fast order and delivery, careful packaging of items, nothing to complain about.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2019
Very good price
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2019
Ultra fast delivery, top products!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2019
1st order received in 24 hours (with extra charge)
Very satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2019
Fast and reliable. But product descriptions are missing on some items.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2019
Nothing to report, I recommend, fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2019
I bought skis, I received them 3 days later, in good packaging, well done, I recommend this site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2019
Delivery issue quickly resolved by the very pleasant seller thank you Romain
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2019
Fast delivery to a relay point, product meets my expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2019
NO COMPLAINTS, VERY WELL PACKAGED RECEIVED QUICKLY. AS ORDERED
Translated reviews
We use cookies for audience measurement and improving user experience.