HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Very easy to buy on the site. Excellent customer service: we made the purchase online but went to pick up the products in store, they had prepared them perfectly. They were also very efficient for the invoice and the changes we requested. 100% recommendable
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Claire F.
Rating: 5 out of 5
following a purchase from 01/11/2024
Quality products at a good price, fast delivery
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Franck L.
Rating: 5 out of 5
following a purchase from 31/10/2024
Unlike my previous orders on Hawaii Surf, this one went perfectly: fast delivery to the requested pickup point, package in good condition, no missing items... Thank you and good continuation.
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Florian F.
Rating: 5 out of 5
following a purchase from 01/11/2024
Very good, fast.
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Murad A.
Rating: 5 out of 5
following a purchase from 02/11/2024
You guys are awesome and your products rock!
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Martine B.
Rating: 4 out of 5
following a purchase from 29/10/2024
Fast delivery. I was able to choose original poncho models at attractive prices
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Joelle B.
Rating: 5 out of 5
following a purchase from 26/10/2024
Very good welcome for the beginners that we are. Excellent advice and very fast reception. All positive!
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Sahar L.
Rating: 5 out of 5
following a purchase from 26/10/2024
Perfect!
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Valérie D.
Rating: 5 out of 5
following a purchase from 26/10/2024
Fast and compliant delivery
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Daniel P.
Rating: 5 out of 5
following a purchase from 30/10/2024
Perfect, unbeatable price and fast shipping
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Jean-Marie M.
Rating: 5 out of 5
following a purchase from 28/10/2024
The product is in accordance with my order regarding the size. The product was delivered in 4 working days, as expected.
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Luc D.
Rating: 5 out of 5
following a purchase from 29/10/2024
Excellent support in terms of advice. Availability of the team to answer my questions.
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Jerome O.
Rating: 5 out of 5
following a purchase from 28/10/2024
Reliable professional site regularly conducting discount operations on recognized brand products in their field, so pretty cool
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Jerome O.
Rating: 5 out of 5
following a purchase from 26/10/2024
Reliable website, good choice, competitive products, regular discounts, very reasonable shipping times. Rigor, expertise, and professionalism.
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Gerard F.
Rating: 4 out of 5
following a purchase from 26/10/2024
Clear site
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Isabelle R.
Rating: 5 out of 5
following a purchase from 26/10/2024
Perfect! Thank you
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Laurent D.
Rating: 4 out of 5
following a purchase from 22/10/2024
I appreciated being received and advised over the phone to choose bearings for a 7mm axle.
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Florence A.
Rating: 5 out of 5
following a purchase from 18/10/2024
Order received 4 days later. Perfect @@
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Claire F.
Rating: 5 out of 5
following a purchase from 21/10/2024
Good products at good prices. Fast delivery, very responsive customer service. Impeccable!
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Anne F.
Rating: 5 out of 5
following a purchase from 05/10/2024
Site quite fluid in the different searches for products, brands, and sizes. Fast shipping
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Valérie P.
Rating: 5 out of 5
following a purchase from 17/10/2024
Very fast delivery.
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Alain M.
Rating: 5 out of 5
following a purchase from 17/10/2024
Good
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Geraldine P.
Rating: 5 out of 5
following a purchase from 11/10/2024
Perfect
Well received
Well packaged
Beautiful product
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Ghislaine P.
Rating: 5 out of 5
following a purchase from 16/10/2024
I have been with them for 25 years, there were a few less good years, but now it's very good
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Maixent S.
Rating: 5 out of 5
following a purchase from 07/10/2024
Good service, always attentive
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Marie-Blanche S.
Rating: 5 out of 5
following a purchase from 14/10/2024
fast and efficient
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Sakina I.
Rating: 5 out of 5
following a purchase from 12/10/2024
Super fast delivery, however DPD did not deliver to home as announced.
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Veronique B.
Rating: 5 out of 5
following a purchase from 08/10/2024
Perfect. Very fast delivery, well-packaged parcel and super product. I recommend, thank you :)
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Laurent T.
Rating: 5 out of 5
following a purchase from 09/10/2024
Perfect, exactly the combination I was looking for to do longboarding
Thank you
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Didier F.
Rating: 4 out of 5
following a purchase from 03/10/2024
the order return service is excellent
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Frédéric A.
Rating: 5 out of 5
following a purchase from 02/10/2024
Perfect!
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Guillaume R.
Rating: 5 out of 5
following a purchase from 02/10/2024
Pleasant site to browse, and order delivered in less than 7 days.
Thank you for your efficiency!
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Olivier M.
Rating: 5 out of 5
following a purchase from 02/10/2024
impeccable condition - perfectly compliant
fast shipping
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Catherine M.
Rating: 5 out of 5
following a purchase from 22/09/2024
Very good
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Taimana B.
Rating: 5 out of 5
following a purchase from 26/09/2024
I recommend Hawaii Surf. I called several times for advice before purchase and always attentive to the customer and their needs. In the future, all my purchases for surfing will be made at Hawaii Surf. Top-notch
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Isabelle L.
Rating: 5 out of 5
following a purchase from 28/09/2024
Order received quickly
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Rachel A.
Rating: 5 out of 5
following a purchase from 22/09/2024
I bought a 4/3 mm wetsuit on sale for my daughter in size 10 years but it was too small... When I requested the exchange 3 days later, I was told that I could not request the exchange, I had to return the size 10 years and repurchase the same in size 12 years while it had increased by 40€...
I had a super nice advisor, who sent me a discount code so that I could repurchase the 12 years wetsuit at the same price as the 10 years one.
The wetsuit is great, sturdy, beautiful, nothing to complain about!
Very very fast delivery!
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Gérard D.
Rating: 5 out of 5
following a purchase from 22/09/2024
Interesting offers on quality products
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Regine B.
Rating: 5 out of 5
following a purchase from 24/09/2024
Easy and clear access to the site
Very fast delivery
Thank you
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Jean Claude D.
Rating: 5 out of 5
following a purchase from 23/09/2024
Fast order and shipping, original item!!
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