Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 31/01/2018 à 17h43 following a purchase from 26/01/2018

Very good.

Translated reviews

Acheteur Vérifié

Published on 31/01/2018 à 14h14 following a purchase from 26/01/2018

Very good.

Translated reviews

Acheteur Vérifié

Published on 31/01/2018 à 13h02 following a purchase from 12/01/2018

Very good.

Translated reviews

Acheteur Vérifié

Published on 31/01/2018 à 10h50 following a purchase from 26/01/2018

Good website, easy to use.

Translated reviews

Acheteur Vérifié

Published on 31/01/2018 à 10h26 following a purchase from 26/01/2018

It is Wednesday.
I ordered last Friday.
And still nothing.
Yet I checked, and most reviews were good!
I am disappointed...

Translated reviews

Response from HawaiiSurf Published on 31/01/2018

Hello,
Why are you disappointed? You ordered on Friday, but after 9 PM with a shipment scheduled for Monday for delivery between Tuesday and today.
The package left yesterday and is being delivered today to the relay point as announced in the deadlines.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 30/01/2018 à 22h04 following a purchase from 26/01/2018

Very fast delivery, products conform, perfect.

Translated reviews

Acheteur Vérifié

Published on 30/01/2018 à 21h40 following a purchase from 25/01/2018

Very good tracking of the package, received on time. Perfect.

Translated reviews

Acheteur Vérifié

Published on 30/01/2018 à 05h29 following a purchase from 25/01/2018

Fast delivery.

Translated reviews

Acheteur Vérifié

Published on 29/01/2018 à 21h13 following a purchase from 25/01/2018

Perfect, as usual!

Translated reviews

Acheteur Vérifié

Published on 29/01/2018 à 19h08 following a purchase from 25/01/2018

Not the right size of boots in the box.

Translated reviews

Acheteur Vérifié

Published on 29/01/2018 à 14h19 following a purchase from 25/01/2018

Very fast and product conforms.

Translated reviews

Acheteur Vérifié

Published on 29/01/2018 à 14h16 following a purchase from 25/01/2018

Order placed on Thursday at 3 PM, delivered on Saturday at 10 AM. Super responsive!

Translated reviews

Acheteur Vérifié

Published on 29/01/2018 à 08h17 following a purchase from 10/01/2018

Very professional advice from the Hawaiisurf team and a perfect investment regarding my order. Very happy to have ordered from Hawaiisurf. I recommend this site. And again, a big thank you for the professionalism of the team available by phone and by email.

Translated reviews

Acheteur Vérifié

Published on 28/01/2018 à 23h09 following a purchase from 24/01/2018

Reliable, order arrived in 48h

Translated reviews

Acheteur Vérifié

Published on 28/01/2018 à 21h14 following a purchase from 24/01/2018

serious site, fast delivery.

Translated reviews

Acheteur Vérifié

Published on 28/01/2018 à 17h48 following a purchase from 23/01/2018

I recommend it for its choice and relevance

Translated reviews

Acheteur Vérifié

Published on 28/01/2018 à 16h59 following a purchase from 19/01/2018

Reliable and very fast !!

Translated reviews

Acheteur Vérifié

Published on 28/01/2018 à 09h08 following a purchase from 23/01/2018

Nothing to say
Fast
Product conforms to the description

Translated reviews

Acheteur Vérifié

Published on 28/01/2018 à 08h39 following a purchase from 21/01/2018

Perfect, fast shipping, attentive advisor and super responsive, I hesitated between 2 mounts and he advised me very well, I had already been a customer in their store and now that I have moved I ordered online but it's still the same service. I highly recommend

Translated reviews

Acheteur Vérifié

Published on 27/01/2018 à 23h02 following a purchase from 23/01/2018

Regular customer and never disappointed!

Translated reviews

Acheteur Vérifié

Published on 27/01/2018 à 18h34 following a purchase from 23/01/2018

Great site, no problems every time

Translated reviews

Acheteur Vérifié

Published on 27/01/2018 à 14h59 following a purchase from 21/01/2018

Very fast, item conforms to the photos and description. I am delighted with my order and the information I received until delivery.

Translated reviews

Acheteur Vérifié

Published on 27/01/2018 à 14h11 following a purchase from 22/01/2018

Fast and efficient. And in the store they are available and very good advice.

Translated reviews

Acheteur Vérifié

Published on 27/01/2018 à 10h41 following a purchase from 21/01/2018

Order received quickly.

Translated reviews

Acheteur Vérifié

Published on 27/01/2018 à 08h57 following a purchase from 23/01/2018

Perfect

Translated reviews

Acheteur Vérifié

Published on 26/01/2018 à 23h07 following a purchase from 22/01/2018

Excellent site. I have rarely seen a site so fast to deliver the ordered product.
Order placed on Monday evening, delivery on Wednesday noon.
Thank you again

Translated reviews

Acheteur Vérifié

Published on 26/01/2018 à 20h51 following a purchase from 22/01/2018

Fast delivery

Translated reviews

Acheteur Vérifié

Published on 26/01/2018 à 19h03 following a purchase from 22/01/2018

It's a good site to find what you're looking for with a lot of choices.

Translated reviews

Acheteur Vérifié

Published on 26/01/2018 à 18h33 following a purchase from 22/01/2018

Good. Quick reception.
Package well packaged

Translated reviews

Acheteur Vérifié

Published on 26/01/2018 à 10h14 following a purchase from 22/01/2018

Simple, fast and efficient

Translated reviews

Acheteur Vérifié

Published on 26/01/2018 à 07h30 following a purchase from 21/01/2018

I know the shop. Very good service.

Translated reviews

Acheteur Vérifié

Published on 25/01/2018 à 22h18 following a purchase from 21/01/2018

reliable, no delivery or material issues

Translated reviews

Acheteur Vérifié

Published on 25/01/2018 à 20h47 following a purchase from 21/01/2018

Perfect

Translated reviews

Acheteur Vérifié

Published on 25/01/2018 à 20h13 following a purchase from 21/01/2018

Order conforms and delivery time respected.

Translated reviews

Acheteur Vérifié

Published on 25/01/2018 à 19h33 following a purchase from 06/01/2018

Without follow-up, I could have waited a long time for my package (which had not been sent) but they were reactive and accommodating.

Translated reviews

Acheteur Vérifié

Published on 25/01/2018 à 18h19 following a purchase from 21/01/2018

TIP TOP !

Translated reviews

Acheteur Vérifié

Published on 25/01/2018 à 16h24 following a purchase from 06/01/2018

Fast and efficient, I recommend this site

Translated reviews

Acheteur Vérifié

Published on 25/01/2018 à 10h36 following a purchase from 21/01/2018

nothing to say fast delivery perfect service

Translated reviews

Acheteur Vérifié

Published on 25/01/2018 à 09h08 following a purchase from 13/01/2018

very good, very fast

Translated reviews

Acheteur Vérifié

Published on 24/01/2018 à 20h02 following a purchase from 20/01/2018

Compliant with the product seen on the site

Translated reviews