Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2017
Perfect
Fast delivery top!
Thank you
I adore you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2017
Perfect nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Many items with detailed descriptions, quick responses to my questions, and finally very interesting prices. A very careful delivery, and coverage of costs for a 24h delivery due to a slight delay. Thank you, I am more than satisfied and I recommend 200% Hawaï Surf !! Happy holidays!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2017
very responsive!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
Compliant with my request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
always well served with good quality products and delivered quickly even for the holidays.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
Very fast shipping, 2nd order and still not disappointed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
Easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
Great site and fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
Fast and in accordance with the order. Always trust! Keep it up.... PS I often cite your real-time stock management system and your software that allows sales online and in-store.... Bravo
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Response from HawaiiSurf
Hello Sir,
Thank you for your constructive feedback and encouragement.
Best regards
Kevin VPC
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
Order delivered on time despite the holiday season!
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2017
Wide selection, good prices, delivery perfect; perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2017
Serious site, product 100% compliant (size and color). Fast shipping
I recommend 200%
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Great store
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Very good service, quality of service and reliability of the deadline from Hawaisurf
Very professional TNT driver; he contacted me to manage the delivery of the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Perfect transaction, product compliant and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Great product and very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Perfect, very good communication...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2017
Serious, fast and efficient
The announced deadlines were respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
Very fast reception, perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2017
Order placed a day later due to a problem with the payment tab. But super fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
Super fast deadlines, top-notch delivery person, compliant product, (Not tried yet, will see with time) very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2017
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
Perfect, very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
Delivery more than fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2017
Very good site to recommend, serious both in processing orders, products as well as tracking and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
Impeccable! Order from Thursday evening and delivered Saturday morning. Top especially during this period. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
The date given for receipt was well respected.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/12/2017
Hello, we were at home all day and even worked at the entrance gate all morning, then we had lunch and upon returning we received a notice of passage, while no one rang... I don't understand why... In the end, we picked up our package at the relay point...
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Response from HawaiiSurf
Hello Sir, We apologize for this lack of seriousness on the part of our partner TNT. During this Christmas period, there are a huge number of packages and some delivery people do not make all deliveries in person to save time. We will immediately proceed to refund your shipping costs and report this complaint to TNT customer service. We wish you a good day and pleasant end-of-year celebrations. Best regards, Kevin VPC
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
Speed, efficiency.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2017
Fast, careful shipping, good customer follow-up by email, and top product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2017
Good site, very fast shipping and compliant product... No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2017
Very satisfied with ultra-fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2017
SPEED of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2017
Excellent service and speed
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