Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié

Published on 10/07/2017 à 08h28 following a purchase from 05/07/2017

cool.

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Acheteur Vérifié

Published on 10/07/2017 à 05h23 following a purchase from 25/06/2017

Impeccable delivery

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Acheteur Vérifié

Published on 10/07/2017 à 00h08 following a purchase from 03/07/2017

No problem, perfect.

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Acheteur Vérifié

Published on 09/07/2017 à 21h21 following a purchase from 04/07/2017

the delivery was made on time and in very good condition

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Acheteur Vérifié

Published on 09/07/2017 à 20h04 following a purchase from 05/07/2017

reliable and fast

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Acheteur Vérifié

Published on 09/07/2017 à 17h55 following a purchase from 05/07/2017

Very good

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Acheteur Vérifié

Published on 09/07/2017 à 17h18 following a purchase from 05/07/2017

Great promo on a Patagonia suit, tested and approved ;)

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Acheteur Vérifié

Published on 09/07/2017 à 15h31 following a purchase from 05/07/2017

Nothing to report, order received in 48h.

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Acheteur Vérifié

Published on 09/07/2017 à 14h04 following a purchase from 05/07/2017

Item as described
Very fast reception
Perfect

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Acheteur Vérifié

Published on 09/07/2017 à 11h22 following a purchase from 05/07/2017

Fast, clean, serious.

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Acheteur Vérifié

Published on 08/07/2017 à 23h30 following a purchase from 04/07/2017

Deadlines respected and very well packaged.

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Acheteur Vérifié

Published on 08/07/2017 à 22h11 following a purchase from 03/07/2017

Order pickup in store so very fast!!

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Acheteur Vérifié

Published on 08/07/2017 à 20h27 following a purchase from 02/07/2017

fast and perfect reception!

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Acheteur Vérifié

Published on 08/07/2017 à 19h54 following a purchase from 01/07/2017

Delivery quite long, but responsive customer service.

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Acheteur Vérifié

Published on 08/07/2017 à 17h36 following a purchase from 04/07/2017

Perfect, very fast, top product, good job!

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Acheteur Vérifié

Published on 08/07/2017 à 11h12 following a purchase from 03/07/2017

Nothing to report, however the parcel relay I chose should be excluded. I was looked down upon because I was a woman, I really didn't appreciate it

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Acheteur Vérifié

Published on 08/07/2017 à 09h58 following a purchase from 03/07/2017

Perfect

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Acheteur Vérifié

Published on 08/07/2017 à 09h25 following a purchase from 02/07/2017

Fast shipping, too bad the shipping costs can't be lower especially when ordering just a t-shirt that weighs nothing!

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Acheteur Vérifié

Published on 08/07/2017 à 08h20 following a purchase from 03/07/2017

Fast and complete order very well packaged

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Acheteur Vérifié

Published on 08/07/2017 à 08h14 following a purchase from 03/07/2017

Package conforms to my expectations received quickly very satisfied

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Acheteur Vérifié

Published on 07/07/2017 à 22h35 following a purchase from 03/07/2017

Fast and very competitive prices!

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Acheteur Vérifié

Published on 07/07/2017 à 22h20 following a purchase from 03/07/2017

Efficient team and fast and neat shipping

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Acheteur Vérifié

Published on 07/07/2017 à 18h35 following a purchase from 03/07/2017

Top notch

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Acheteur Vérifié

Published on 07/07/2017 à 16h49 following a purchase from 03/07/2017

Efficient

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Acheteur Vérifié

Published on 07/07/2017 à 15h46 following a purchase from 02/07/2017

Thank you very much, great product

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Acheteur Vérifié

Published on 07/07/2017 à 15h35 following a purchase from 03/07/2017

Fast delivery, products as described

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Acheteur Vérifié

Published on 07/07/2017 à 15h28 following a purchase from 03/07/2017

Fast reception and conforms to the order

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Acheteur Vérifié

Published on 07/07/2017 à 11h43 following a purchase from 27/06/2017

I was very pleasantly surprised by the responsiveness, the speed of processing and delivery. I wouldn't hesitate for a second to renew the experience. Simply perfect!

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Acheteur Vérifié

Published on 07/07/2017 à 11h16 following a purchase from 02/07/2017

compliant nickel, delivered quickly :)

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Acheteur Vérifié

Published on 07/07/2017 à 00h58 following a purchase from 27/06/2017

Fast and compliant delivery, perfect.

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Acheteur Vérifié

Published on 07/07/2017 à 00h45 following a purchase from 03/07/2017

Excellent shop and real promotions!

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Acheteur Vérifié

Published on 06/07/2017 à 22h05 following a purchase from 02/07/2017

Pecab!

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Acheteur Vérifié

Published on 06/07/2017 à 21h32 following a purchase from 02/07/2017

Top notch!

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Acheteur Vérifié

Published on 06/07/2017 à 21h29 following a purchase from 02/07/2017

Very fast!! Very good, impeccable and careful service. I recommend!

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Acheteur Vérifié

Published on 06/07/2017 à 21h00 following a purchase from 29/06/2017

Good site

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Acheteur Vérifié

Published on 06/07/2017 à 19h09 following a purchase from 02/07/2017

Fast delivery and great prices. Perfect transaction! Shipping costs a bit high.

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Acheteur Vérifié

Published on 06/07/2017 à 18h29 following a purchase from 02/07/2017

Very good site.

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Acheteur Vérifié

Published on 06/07/2017 à 17h54 following a purchase from 01/07/2017

Good product

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Acheteur Vérifié

Published on 06/07/2017 à 16h46 following a purchase from 02/07/2017

Fast, order arrived in good condition at the expected location without delay.

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Acheteur Vérifié

Published on 06/07/2017 à 16h04 following a purchase from 01/07/2017

First and last time I order from this site. How can you lose my package without even sending it? Lack of professionalism. SITE TO AVOID!

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Response from HawaiiSurf Published on 19/07/2017

Hello,
We are sorry for your order, you simply ordered a successful item at the end of the season. It has probably been stolen resulting in a stock error. An error that can happen on all e-commerce sites.
Best regards
Romain
HAWAIISURF