Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié

Published on 19/02/2017 à 19h52 following a purchase from 15/02/2017

Very good customer service, product received quickly, very satisfied!

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Acheteur Vérifié

Published on 19/02/2017 à 16h37 following a purchase from 14/02/2017

The information is clear and precise. It's easy to use.

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Acheteur Vérifié

Published on 19/02/2017 à 16h03 following a purchase from 15/02/2017

Good serious site. Too bad free delivery doesn't happen at home.

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Acheteur Vérifié

Published on 19/02/2017 à 15h13 following a purchase from 15/02/2017

The order arrived very quickly, it's really great! I would like more details and visibility on the different products, especially the difference between certain skates which should be more explicitly stated.

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Acheteur Vérifié

Published on 19/02/2017 à 13h01 following a purchase from 15/02/2017

Impeccable

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Acheteur Vérifié

Published on 19/02/2017 à 09h56 following a purchase from 14/02/2017

Package received within the indicated time, i.e. 2 to 3 days.

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Acheteur Vérifié

Published on 18/02/2017 à 22h07 following a purchase from 14/02/2017

Cool

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Acheteur Vérifié

Published on 18/02/2017 à 17h54 following a purchase from 14/02/2017

Very good

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Acheteur Vérifié

Published on 18/02/2017 à 15h00 following a purchase from 14/02/2017

Fast and efficient

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Acheteur Vérifié

Published on 17/02/2017 à 23h41 following a purchase from 13/02/2017

a lot of choices for freeriders

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Acheteur Vérifié

Published on 17/02/2017 à 22h13 following a purchase from 13/02/2017

Serious site. Fast delivery

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Acheteur Vérifié

Published on 17/02/2017 à 19h23 following a purchase from 13/02/2017

Very good site, maybe lacking a bit more choice on the skate side but it's sufficient overall.

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Acheteur Vérifié

Published on 17/02/2017 à 17h52 following a purchase from 13/02/2017

Effective

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Acheteur Vérifié

Published on 17/02/2017 à 13h14 following a purchase from 12/02/2017

a lot of choices and super fast delivery. top notch

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Acheteur Vérifié

Published on 17/02/2017 à 12h56 following a purchase from 12/02/2017

Perfect

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Acheteur Vérifié

Published on 17/02/2017 à 09h35 following a purchase from 10/02/2017

Ordering is simple, payment is secure and delivery is fast.

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Acheteur Vérifié

Published on 17/02/2017 à 08h43 following a purchase from 13/02/2017

Fast shipping and very quick response to emails

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Acheteur Vérifié

Published on 17/02/2017 à 04h50 following a purchase from 12/02/2017

Order arrived before the expected date!

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Acheteur Vérifié

Published on 16/02/2017 à 22h47 following a purchase from 12/02/2017

very fast and careful delivery

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Acheteur Vérifié

Published on 16/02/2017 à 22h47 following a purchase from 12/02/2017

Fast and efficient.
Trustworthy site.

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Acheteur Vérifié

Published on 16/02/2017 à 21h39 following a purchase from 04/02/2017

Delay in reception apparently due to a computer bug, no response after an email sent on their site but problem resolved quickly after calling the store and package received the next day

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Acheteur Vérifié

Published on 16/02/2017 à 20h18 following a purchase from 12/02/2017

Perfect. Compliant and fast

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Acheteur Vérifié

Published on 16/02/2017 à 19h58 following a purchase from 10/02/2017

super

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Acheteur Vérifié

Published on 16/02/2017 à 12h44 following a purchase from 12/02/2017

Fast delivery and easy to track.

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Acheteur Vérifié

Published on 16/02/2017 à 10h18 following a purchase from 10/02/2017

Product as described, fast, best quality/price.

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Acheteur Vérifié

Published on 16/02/2017 à 07h04 following a purchase from 11/02/2017

Fast, serious, practical.

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Acheteur Vérifié

Published on 15/02/2017 à 21h15 following a purchase from 11/02/2017

I love it.

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Acheteur Vérifié

Published on 15/02/2017 à 20h58 following a purchase from 11/02/2017

A lot of choices.

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Acheteur Vérifié

Published on 15/02/2017 à 16h51 following a purchase from 25/01/2017

Arrived quickly.

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Acheteur Vérifié

Published on 15/02/2017 à 10h12 following a purchase from 09/02/2017

Order received on time, responsive and friendly person to change the address by phone, I will use their services again.

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Acheteur Vérifié

Published on 15/02/2017 à 10h01 following a purchase from 11/02/2017

Service met my expectations. Serious and respectful of commitments. Really to go the extra mile, maybe take a little more care with the packaging. I recommend the site without reservations.

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Acheteur Vérifié

Published on 14/02/2017 à 14h52 following a purchase from 10/02/2017

Simple, practical, and fast delivery.

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Acheteur Vérifié

Published on 14/02/2017 à 14h47 following a purchase from 09/02/2017

Very good.

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Acheteur Vérifié

Published on 14/02/2017 à 12h09 following a purchase from 09/02/2017

Super fast shipping with TNT, order received in less than 48 hours! Everything well packaged, in short nothing to complain about, satisfied a second time :)!

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Acheteur Vérifié

Published on 14/02/2017 à 09h20 following a purchase from 09/02/2017

Very satisfied.

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Acheteur Vérifié

Published on 14/02/2017 à 09h04 following a purchase from 02/02/2017

Very good.

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Acheteur Vérifié

Published on 13/02/2017 à 14h06 following a purchase from 09/02/2017

Top and fast.

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Acheteur Vérifié

Published on 13/02/2017 à 11h10 following a purchase from 09/02/2017

Nothing to report, fast good contact, dispatched and delivered quickly.

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Acheteur Vérifié

Published on 13/02/2017 à 04h42 following a purchase from 08/02/2017

Very good description of the products, ultra-fast delivery, order placed at 2 PM delivered the next day at a pickup point.

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Acheteur Vérifié

Published on 13/02/2017 à 00h04 following a purchase from 01/02/2017

It would be good to include the size and weight of the item carrier, and give the size of the item so that we can have a better idea of what it looks like.

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