Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié

Published on 16/10/2016 à 21h04 following a purchase from 30/09/2016

fast efficient nothing to complain or add

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Acheteur Vérifié

Published on 16/10/2016 à 20h39 following a purchase from 12/10/2016

very good and fast

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Acheteur Vérifié

Published on 16/10/2016 à 20h22 following a purchase from 12/10/2016

well received quickly! top!

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Acheteur Vérifié

Published on 16/10/2016 à 19h57 following a purchase from 12/10/2016

Very happy

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Acheteur Vérifié

Published on 16/10/2016 à 19h36 following a purchase from 12/10/2016

Practical

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Acheteur Vérifié

Published on 16/10/2016 à 18h59 following a purchase from 26/09/2016

I still haven't received the snowboard, 20 days have passed and I know nothing about the shipment. I have sent several emails and have not received a response.

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Response from HawaiiSurf Published on 18/10/2016

Hi, I apologize that my coworker didn't get back to you about your order, they had trouble with the last board in stock and we couldn't ship it. The order was refunded last week. Regards Romain HAWAIISURF

Acheteur Vérifié

Published on 16/10/2016 à 17h23 following a purchase from 12/10/2016

Not bad choice, reasonable prices but especially express shipping!!! Ordered on the 12th received on the 13th.

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Acheteur Vérifié

Published on 16/10/2016 à 16h20 following a purchase from 12/10/2016

The best. And it's been going on for 40 years...

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Acheteur Vérifié

Published on 16/10/2016 à 14h39 following a purchase from 12/10/2016

great

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Acheteur Vérifié

Published on 16/10/2016 à 13h05 following a purchase from 12/10/2016

Order placed, package received 48 hours later. Fast and efficient, nothing to complain about! Just perfect!

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Acheteur Vérifié

Published on 16/10/2016 à 12h21 following a purchase from 08/10/2016

efficient fast and keeps its promises

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Acheteur Vérifié

Published on 15/10/2016 à 18h10 following a purchase from 11/10/2016

very responsive store!

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Acheteur Vérifié

Published on 15/10/2016 à 13h37 following a purchase from 09/10/2016

Fast without issues efficient

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Acheteur Vérifié

Published on 15/10/2016 à 13h27 following a purchase from 09/10/2016

efficient

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Acheteur Vérifié

Published on 15/10/2016 à 12h36 following a purchase from 09/10/2016

Fast shipping

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Acheteur Vérifié

Published on 15/10/2016 à 12h15 following a purchase from 10/10/2016

Fast delivery good choice of products nothing to say

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Acheteur Vérifié

Published on 15/10/2016 à 11h25 following a purchase from 09/10/2016

good

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Acheteur Vérifié

Published on 15/10/2016 à 08h32 following a purchase from 10/10/2016

Trustworthy store, good communication, no issues ordering from Hawaii Surf

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Acheteur Vérifié

Published on 14/10/2016 à 23h13 following a purchase from 10/10/2016

Very good

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Acheteur Vérifié

Published on 14/10/2016 à 22h55 following a purchase from 09/10/2016

Top order, placed on Sunday, received on Tuesday. Impeccable packaging.

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Acheteur Vérifié

Published on 14/10/2016 à 22h43 following a purchase from 10/10/2016

Serious.

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Acheteur Vérifié

Published on 14/10/2016 à 15h55 following a purchase from 06/10/2016

Order arrived on the day and as described

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Acheteur Vérifié

Published on 14/10/2016 à 15h44 following a purchase from 10/10/2016

fast/perfect

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Acheteur Vérifié

Published on 14/10/2016 à 14h37 following a purchase from 10/10/2016

impeccable

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Acheteur Vérifié

Published on 14/10/2016 à 12h39 following a purchase from 09/10/2016

Very serious shop.
Reasonable prices and express delivery.
You can order with complete confidence!

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Acheteur Vérifié

Published on 14/10/2016 à 11h27 following a purchase from 10/10/2016

Very good site, top order tracking.

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Acheteur Vérifié

Published on 13/10/2016 à 22h28 following a purchase from 08/10/2016

Very good

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Acheteur Vérifié

Published on 13/10/2016 à 20h43 following a purchase from 07/10/2016

Serious site with good products.
Fast delivery and after-sales service available!

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Acheteur Vérifié

Published on 12/10/2016 à 21h38 following a purchase from 04/10/2016

Very good, nothing to complain about except the size guides on the site, always have to check other sites.

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Acheteur Vérifié

Published on 12/10/2016 à 13h34 following a purchase from 08/10/2016

Efficient

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Acheteur Vérifié

Published on 12/10/2016 à 12h53 following a purchase from 07/10/2016

serious site, fast service, perfect!

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Acheteur Vérifié

Published on 12/10/2016 à 07h37 following a purchase from 21/09/2016

Good for me. However, updating the actual delivery times would be a plus when it comes to pre-orders. No harm in my case, but when the deadlines are tight, it can lead to disappointments.

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Acheteur Vérifié

Published on 11/10/2016 à 19h34 following a purchase from 06/10/2016

Fast and efficient. Thanks for the stickers!

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Acheteur Vérifié

Published on 11/10/2016 à 17h00 following a purchase from 04/10/2016

I ordered online after previously calling the store to check the size.

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Acheteur Vérifié

Published on 11/10/2016 à 16h27 following a purchase from 06/10/2016

very good site

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Acheteur Vérifié

Published on 11/10/2016 à 13h18 following a purchase from 07/10/2016

As usual, unbeatable prices, fast, perfect

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Acheteur Vérifié

Published on 11/10/2016 à 12h53 following a purchase from 06/10/2016

Fast delivery as expected.
Product as described.

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Acheteur Vérifié

Published on 11/10/2016 à 10h34 following a purchase from 04/10/2016

Tip top

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Acheteur Vérifié

Published on 11/10/2016 à 06h46 following a purchase from 06/10/2016

very good

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Acheteur Vérifié

Published on 10/10/2016 à 23h39 following a purchase from 01/10/2016

very competitive prices and fast delivery.

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