HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reactive team, top!
Product conforming, fast and careful shipping, correct price: I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2023
This is how the German likes it: fast, simple, trackable - and a good deal! Thank you very much! Unfortunately, the griptape was torn, but it was provided separately and for free, so no problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
Super fast delivery! Well packaged! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
Everything went well: a small improvement to consider for navigation on the site: being able to sort products (by price, new arrivals, etc.)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
No issues with the simple and fast order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
Very responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2023
Very beautiful products, fast delivery, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2023
The order was delivered on time and the seller communicated well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
The shipping was really fast. Unfortunately, the product was too small. I returned it and they refunded the money in no more than a week. Great service and good quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
Perfect and fast as always.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
Very good Quality of the product and speed of delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/11/2023
The board arrived with many defects on the 2 rails and the nose. These defects did not come from the shipment or the package which was rather well done, the board was clearly broken before being packaged and shipped. Only it was sold as 'new'. After receiving it, I contacted customer service, no response. Disgraceful service. I do not recommend.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/11/2023
I didn't order anything
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
Very well made site, fast delivery perfect for me, I recommend.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/11/2023
I receive reviews to give on items I haven't purchased...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/11/2023
I have not received any order. When I try to log into my account, it gives me an error message.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
Great gear and always friendly staff, well done team!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/11/2023
stop spamming me, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
Fast delivery, product as described and well protected... no problems to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
Very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
Excellent advice, great prices and fast delivery....as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2023
Great promotional price for this Patagonia suit and express delivery.
Thank you Hawaii surf!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2023
Top!!! Board received quickly and perfectly packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2023
Clear site, responsiveness in processing the order, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2023
Fast and careful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2023
Very good value for money, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2023
Fast shipping, nice service overall. Recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2023
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
Great price, super service and fast delivery. That's all you need.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2023
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2023
French company, serious, efficient and with very competitive prices. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2023
Ultra fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2023
I have bought a Rip Curl wetsuit e bomb. Wetsuit is great, very comfortable, functional, flexible, warm and pretty. Size well defined. Hawaiisurf support (Suellen) is very fast responsive, helpful and kind. I had support with each step I needed - with payment, delivery and all my questions. Delivery to EU was fast. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2023
Fast. Product compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2023
Extremely fast shipping, careful packaging, very high quality products, very intuitive website. Great experience!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2023
Fast shipping but the packaging could be more careful.
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