Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Good reception on the scheduled date and compliant product. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Quick acknowledgment and immediate delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/12/2021
Did not receive the package. The delivery person left me a message outside of their delivery hours. "Apparently rang on the 14th and 16th while I haven't left my house and my building's doorbell is on my landline"
This is not normal.
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Response from HawaiiSurf
Hello,
We are sorry for this inconvenience. Our customer service resolved the issue as quickly as possible by canceling the return to sender and organizing a delivery at a suitable time slot.
Unfortunately, shipping failures are beyond our control.
The entire Hawaiisurf team wishes you a good day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
compliant and ultra-fast delivery, well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Everything ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2021
First purchase on the site, no problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Super serious site. Ultra fast delivery. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
great as usual!! happy holidays to the whole team!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Delivery was fast and everything went fine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Nothing to report... perfect transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Ultra-fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
In line with my expectations as always
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2021
I really enjoyed my first visit to Hawaii surf (the site design, ease), I will surely come back again. Just a small hiccup with the sorting bar but nothing serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Fast and compliant delivery.
Many items presented on the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Great. Lots of choices and attractive prices. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
The order arrived very quickly and at a reasonable price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Top as always
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Order to be picked up in store, available in 36 hours, with a call from the staff who were very friendly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Product availability
Price
Ultra-fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Great team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
Nothing to complain about. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Very fast shipping to Spain, 100% recommendable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Fast, arrived in great condition, perfect!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
Welcoming, skills and patience of the team present in the store, added to the quality of the products offered make the brand a reliable, safe and sustainable value;
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
Fast delivery, friendly welcome at the delivery location.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
Perfect compliant delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
Perfect, everything in good condition and delivered quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Nice article, fast and well-organized delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Well-designed site, easy searches by categories. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Top, simple transaction, interesting promo, super board and hyper-fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Informed by a call about the arrival of my package in the store, perfect reception. Thank you to the sellers!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Product compliant, well packaged and with tracking during transport..Perfect nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Super quad roller and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2021
Respect for the delivery time and perfect packaging of the products, of quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Great site, I found my size on a product that was no longer available on the site.
During delivery everything went well!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Navigation on the site is very simple, delivery was great with a delivery person who took the time to call me, I am very satisfied, very nice product, in line with my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Excellent service, very fast shipping. Very well packed. Super good price. Super good shop. If I could, I would give 10 stars.
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