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A
Rating: 5 out of 5
Very fast and without problems.
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect, ultra fast delivery
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A
Rating: 5 out of 5
Everything was perfect! I ordered a sock for my surfboard and it’s wonderful with nice quality as well :-) I can recommend this shop to each and everyone of you!
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
no problem
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A
Rating: 5 out of 5
Fast shipping good quality product
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A
Rating: 1 out of 5
I have already explained, it's a shame that's all.
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A
Rating: 5 out of 5
Speed product conforms to the order
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Team attentive to customers.
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A
Rating: 5 out of 5
Very responsive customer service following a modification of my order, order delivered very quickly, and the items were of very good quality. I highly recommend
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A
Rating: 5 out of 5
Bravo ultra fast delivery!!! and in very good condition!! thank you
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A
Rating: 5 out of 5
Great store, I was able to return my purchases very easily which were ultimately not my size. Very responsive customer service for a refund and an exchange!
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A
Rating: 5 out of 5
Perfect fast delivery
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A
Rating: 5 out of 5
Efficient and friendly customer service, well done
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A
Rating: 5 out of 5
Well-made site. With a wide choice! To recommend!
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A
Rating: 5 out of 5
Very good advice, careful delivery!
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A
Rating: 5 out of 5
Very professional I recommend... good advice very responsive
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A
Rating: 5 out of 5
No problem, fast and compliant
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A
Rating: 5 out of 5
Fast service, meets my expectations. I recommend
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A
Rating: 5 out of 5
Products conforming and deadlines respected
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A
Rating: 5 out of 5
Fast perfect
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A
Rating: 1 out of 5
My order has been canceled. The payment was made by bank transfer since October 4, 2021. I am trying to contact Hawaiisurf in vain to obtain a refund or a credit. No response by email via their website.
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Response from HawaiiSurf
Hello,
Unfortunately, we encountered a computer problem for the refund of your order.
You were refunded 2 weeks ago.
We are sorry for this inconvenience.
The entire Hawaiisurf team wishes you a good day.
Unfortunately, we encountered a computer problem for the refund of your order.
You were refunded 2 weeks ago.
We are sorry for this inconvenience.
The entire Hawaiisurf team wishes you a good day.
A
Rating: 5 out of 5
Fast shipping, thank you
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A
Rating: 5 out of 5
For me it's a quality product received very quickly, it's cool the only downside is they don't offer stickers
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A
Rating: 5 out of 5
Serious site, fast shipping.
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A
Rating: 5 out of 5
Mega express delivery and very well packaged product
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A
Rating: 5 out of 5
Ideal transaction fast delivery
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A
Rating: 5 out of 5
The sneakers are very beautiful, I can't speak about the size because it's for a Christmas gift.
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A
Rating: 5 out of 5
Super promo, delivered on time, in accordance with the order.
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A
Rating: 5 out of 5
Product well received and in accordance with the order.
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A
Rating: 4 out of 5
Quality product in accordance with the description.
Coliz received several days after the date announced by the carrier.
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Coliz received several days after the date announced by the carrier.
A
Rating: 5 out of 5
Very good as always.
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A
Rating: 5 out of 5
Top, I recommend for the advice and the products.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fast delivery and product meeting the descriptions and my expectations.
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A
Rating: 5 out of 5
Perfect, fast delivery, but missing the possibility of click and collect and return possible between the store in Mérignac and the website.
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A
Rating: 5 out of 5
Ultra fast delivery.
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A
Rating: 4 out of 5
Good delivery time and everything in order, but return fees not refunded in case of product return or exchange.
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A
Rating: 5 out of 5
Top quality of the product / transport / deadlines, nothing to complain about.
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