Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié

Published on 22/05/2020 à 16h23 following a purchase from 16/05/2020

Top-notch, clear site, order handled quickly, quality packaging, always great at hawaiisurf

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 22/05/2020 à 16h06 following a purchase from 16/05/2020

Very satisfied

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 22/05/2020 à 15h18 following a purchase from 17/05/2020

very good responsiveness, despite a package that was a bit mishandled by the transport

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 22/05/2020 à 12h35 following a purchase from 12/05/2020

Well-ranked products

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 21/05/2020 à 22h14 following a purchase from 21/04/2020

Clear and aesthetic navigation. A slight bug: the rollers I ordered on the site were actually out of stock.

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 21/05/2020 à 21h21 following a purchase from 14/05/2020

Good, no problems to report

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 21/05/2020 à 20h34 following a purchase from 07/05/2020

Good

Translated reviews

Response from HawaiiSurf Published on 04/06/2020

Hello,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 20/05/2020 à 09h48 following a purchase from 03/05/2020

Smooth site and a lot of choices

Translated reviews

Response from HawaiiSurf Published on 20/05/2020

Hello Sir,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 19/05/2020 à 20h17 following a purchase from 09/05/2020

Magnificent product of great quality, delivery time was correct even with the health crisis.

Translated reviews

Response from HawaiiSurf Published on 20/05/2020

Hello Sir,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 19/05/2020 à 17h23 following a purchase from 15/05/2020

Very fast, delivery came a day early

Translated reviews

Response from HawaiiSurf Published on 20/05/2020

Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 19/05/2020 à 14h50 following a purchase from 14/05/2020

Order received very quickly. Product meets expectations, I recommend!

Translated reviews

Response from HawaiiSurf Published on 20/05/2020

Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 19/05/2020 à 13h07 following a purchase from 13/05/2020

I found the product I was looking for, my rollers were delivered less than 48 hours after my order, faster than expected. Perfect.

Translated reviews

Response from HawaiiSurf Published on 20/05/2020

Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 19/05/2020 à 11h56 following a purchase from 13/05/2020

Fast shipping and receipt despite the disruptions in April/May, a big thank you.

Translated reviews

Response from HawaiiSurf Published on 20/05/2020

Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 19/05/2020 à 08h33 following a purchase from 02/05/2020

Attractive site

Translated reviews

Response from HawaiiSurf Published on 20/05/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 18/05/2020 à 20h35 following a purchase from 13/05/2020

Navigation on the site is very simple, product received in a very quick timeframe!
All that remains is to spread the purchased product

Translated reviews

Response from HawaiiSurf Published on 19/05/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 18/05/2020 à 19h28 following a purchase from 13/05/2020

Super product and ultra-fast delivery.
Top

Translated reviews

Response from HawaiiSurf Published on 19/05/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 18/05/2020 à 18h47 following a purchase from 13/05/2020

Simple, fast and good follow-up despite the current difficult conditions. Thank you.

Translated reviews

Response from HawaiiSurf Published on 19/05/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 18/05/2020 à 18h22 following a purchase from 14/05/2020

Translated reviews

Response from HawaiiSurf Published on 19/05/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 18/05/2020 à 17h15 following a purchase from 13/05/2020

Package received on time, good product well packaged.

Translated reviews

Response from HawaiiSurf Published on 19/05/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 18/05/2020 à 15h39 following a purchase from 11/05/2020

Fast delivery. Great.

Translated reviews

Response from HawaiiSurf Published on 19/05/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 18/05/2020 à 10h45 following a purchase from 11/05/2020

Both for the delivery and for the pair of rollers, everything is great! Thank you.

Translated reviews

Response from HawaiiSurf Published on 19/05/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 18/05/2020 à 09h01 following a purchase from 11/05/2020

Great service!

Translated reviews

Response from HawaiiSurf Published on 19/05/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 18/05/2020 à 08h33 following a purchase from 11/05/2020

Delivery time, tracking, and especially top rollers!

Translated reviews

Response from HawaiiSurf Published on 19/05/2020

Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 17/05/2020 à 23h13 following a purchase from 10/05/2020

Delivery was great, a bit worried about the width of the cover since there was no info on the site but my large fish 5.8x22 fits just right

Translated reviews

Response from HawaiiSurf Published on 18/05/2020

Hello,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 17/05/2020 à 19h05 following a purchase from 10/05/2020

Very good site!

Translated reviews

Response from HawaiiSurf Published on 18/05/2020

Hello,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 17/05/2020 à 18h58 following a purchase from 10/05/2020

Very fast and careful delivery, item conforms to the description

Translated reviews

Response from HawaiiSurf Published on 18/05/2020

Hello Madam,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 17/05/2020 à 18h50 following a purchase from 11/05/2020

A wide choice, stock available, a hesitation, a phone call, even if the lines are busy, they call you back.
Always attentive to a gesture, in short, why buy elsewhere.
Always satisfied!

Translated reviews

Response from HawaiiSurf Published on 18/05/2020

Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 17/05/2020 à 16h35 following a purchase from 10/05/2020

I don't regret buying a skateboard

Translated reviews

Response from HawaiiSurf Published on 18/05/2020

Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 17/05/2020 à 15h35 following a purchase from 11/05/2020

Happy with my order, super fast delivery and quality product, thank you very much !!!!

Translated reviews

Response from HawaiiSurf Published on 18/05/2020

Hello Madam,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 17/05/2020 à 14h30 following a purchase from 08/05/2020

Excellent service!

Translated reviews

Response from HawaiiSurf Published on 18/05/2020

Hello Sir,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 17/05/2020 à 12h35 following a purchase from 12/05/2020

Hello,
I would like to express my satisfaction for having purchased from Hawaii Surf.
The online sales service is of high quality. Moreover, the after-sales service is attentive, efficient, and excellent.
The ordered package is delivered to you in less than 48 hours.
Thank you for the excellence you value.
Best regards.

Translated reviews

Response from HawaiiSurf Published on 18/05/2020

Hello Madam,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 15/05/2020 à 17h44 following a purchase from 09/05/2020

Nothing to report. Everything is perfect regarding the fast delivery and the received items.

Translated reviews

Response from HawaiiSurf Published on 18/05/2020

Hello Madam,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 15/05/2020 à 13h35 following a purchase from 07/05/2020

Very good!

Translated reviews

Response from HawaiiSurf Published on 18/05/2020

Hello,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 14/05/2020 à 18h18 following a purchase from 04/05/2020

Everything went very well, thank you very much!

Translated reviews

Response from HawaiiSurf Published on 15/05/2020

Hello,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 14/05/2020 à 18h06 following a purchase from 05/05/2020

Fast delivery, product as described.

Translated reviews

Response from HawaiiSurf Published on 15/05/2020

Hello,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 14/05/2020 à 18h03 following a purchase from 05/05/2020

Very clear website, very fast delivery, everything is perfect

Translated reviews

Response from HawaiiSurf Published on 15/05/2020

Hello,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 14/05/2020 à 12h22 following a purchase from 25/04/2020

Satisfied especially during the covid19 period... The various contacts are pleasant and professional. I recommend.

Translated reviews

Response from HawaiiSurf Published on 14/05/2020

Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 14/05/2020 à 12h16 following a purchase from 04/05/2020

Great, fast shipping, pleasant and competent customer service. I'm delighted!

Translated reviews

Response from HawaiiSurf Published on 14/05/2020

Hello Sir,
It's a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 13/05/2020 à 18h55 following a purchase from 04/05/2020

Very good

Translated reviews

Response from HawaiiSurf Published on 14/05/2020

Hello Sir,
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.

Acheteur Vérifié

Published on 13/05/2020 à 10h10 following a purchase from 30/04/2020

Very good. Shipping deadlines respected despite a public holiday and the COVID issue.

Translated reviews

Response from HawaiiSurf Published on 14/05/2020

Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.