Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 08/04/2019 à 15h50 following a purchase from 05/04/2019

Very fast

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Acheteur Vérifié

Published on 08/04/2019 à 13h38 following a purchase from 06/04/2019

very nice, reactive advice

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Acheteur Vérifié

Published on 08/04/2019 à 13h34 following a purchase from 06/04/2019

at the top

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Acheteur Vérifié

Published on 08/04/2019 à 13h24 following a purchase from 06/04/2019

I believe that when you pay for next day shipping and it is stated on the site, you should receive this service. Order placed on Saturday, was supposed to receive this morning, no news... not serious at all

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Acheteur Vérifié

Published on 08/04/2019 à 13h17 following a purchase from 06/04/2019

Professional and good advice

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Acheteur Vérifié

Published on 08/04/2019 à 09h22 following a purchase from 31/03/2019

Well-designed site and easy to navigate. Longboard received well packaged and in perfect condition.

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Acheteur Vérifié

Published on 08/04/2019 à 08h55 following a purchase from 04/04/2019

Very good site and very fast delivery.

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Acheteur Vérifié

Published on 08/04/2019 à 07h56 following a purchase from 03/04/2019

Delivery in less than 48 hours, nothing to complain about, +++

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Acheteur Vérifié

Published on 08/04/2019 à 07h04 following a purchase from 05/04/2019

Efficient order and fast delivery

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Acheteur Vérifié

Published on 07/04/2019 à 22h42 following a purchase from 01/04/2019

Product conforms, received on time and in good condition. Impeccable.

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Acheteur Vérifié

Published on 07/04/2019 à 21h31 following a purchase from 31/03/2019

Chat service, delivery: fast and efficient.

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Acheteur Vérifié

Published on 07/04/2019 à 21h18 following a purchase from 31/03/2019

Delivery in 48 hours, for me it has been a week and still nothing received!!!

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Acheteur Vérifié

Published on 07/04/2019 à 00h24 following a purchase from 28/03/2019

very professional, and good advice
thank you

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Acheteur Vérifié

Published on 06/04/2019 à 23h09 following a purchase from 01/04/2019

Fast

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Acheteur Vérifié

Published on 06/04/2019 à 20h59 following a purchase from 03/04/2019

Nothing to report, everything is perfect, very fast delivery, very well packaged parcel.

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Acheteur Vérifié

Published on 06/04/2019 à 19h42 following a purchase from 21/03/2019

Quick response to questions and fast delivery too.

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Acheteur Vérifié

Published on 06/04/2019 à 14h00 following a purchase from 02/04/2019

Fast delivery, product conforms.

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Acheteur Vérifié

Published on 06/04/2019 à 13h42 following a purchase from 15/03/2019

Very good

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Acheteur Vérifié

Published on 05/04/2019 à 14h07 following a purchase from 03/04/2019

Great

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Acheteur Vérifié

Published on 05/04/2019 à 13h04 following a purchase from 02/04/2019

Very good site, serious and quality.

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Acheteur Vérifié

Published on 05/04/2019 à 12h48 following a purchase from 02/04/2019

Delivered on time and very well packaged.

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Acheteur Vérifié

Published on 05/04/2019 à 00h31 following a purchase from 02/04/2019

The site is quite easy to navigate.

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Acheteur Vérifié

Published on 04/04/2019 à 23h30 following a purchase from 22/03/2019

Top notch

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Acheteur Vérifié

Published on 04/04/2019 à 22h56 following a purchase from 31/03/2019

Just missing a slightly more precise order tracking, but once posted, it is easy to follow. But overall, everything is good!! Ordered on Sunday, delivered on Wednesday, can't complain!! And of course, order as expected, great price!

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Acheteur Vérifié

Published on 04/04/2019 à 22h42 following a purchase from 01/04/2019

Fast and meets expectations.

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Acheteur Vérifié

Published on 04/04/2019 à 21h35 following a purchase from 01/04/2019

I needed very precise information and the person who advised me was very attentive and professional. Top! You have a new customer! Thank you.

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Acheteur Vérifié

Published on 04/04/2019 à 20h39 following a purchase from 02/04/2019

Fast delivery (24h), perfect items, I highly recommend this site!

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Acheteur Vérifié

Published on 04/04/2019 à 20h20 following a purchase from 29/03/2019

Hello, we are very satisfied with our order at HawaiiSurf. First order placed on March 29 and we received our package at the relay point on April 2 (estimated date between April 4 and 5). The large packaging box was a bit damaged (probably during transport), but the skateboard and the rollers (even the packaging) were impeccable. Having not rollerbladed for years, I mistakenly chose the wrong size, I took 37 instead of 38.5. A phone call to the store, I was clearly informed about the steps to take. I reordered the same day (April 2) and received the package at the relay point that day (April 4). Impeccable packaging and rollers that fit me perfectly. Just a small snag on the plate (maybe the display model) and the brake that moves slightly. We returned the old pair of rollers well packaged and protected via colissimo today. Just waiting for the receipt and the refund. Thank you again for your professionalism.

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Acheteur Vérifié

Published on 04/04/2019 à 18h51 following a purchase from 31/03/2019

very good

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Acheteur Vérifié

Published on 04/04/2019 à 14h07 following a purchase from 02/04/2019

Not bad

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Acheteur Vérifié

Published on 04/04/2019 à 13h33 following a purchase from 01/04/2019

Order placed on Monday evening and received on Wednesday afternoon, perfect!

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Acheteur Vérifié

Published on 04/04/2019 à 09h08 following a purchase from 30/03/2019

Good equipment, a lot of choices I recommend. Best regards

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Acheteur Vérifié

Published on 03/04/2019 à 20h53 following a purchase from 29/03/2019

Very effective!

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Acheteur Vérifié

Published on 03/04/2019 à 16h45 following a purchase from 28/03/2019

Very good.

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Acheteur Vérifié

Published on 02/04/2019 à 21h17 following a purchase from 30/03/2019

great

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Acheteur Vérifié

Published on 02/04/2019 à 16h15 following a purchase from 23/03/2019

Very good, recommend!

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Acheteur Vérifié

Published on 01/04/2019 à 21h11 following a purchase from 19/03/2019

Perfect, ultra fast!

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Acheteur Vérifié

Published on 01/04/2019 à 20h40 following a purchase from 28/03/2019

Very fast delivery and packaging
Great

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Acheteur Vérifié

Published on 01/04/2019 à 20h17 following a purchase from 28/03/2019

Perfect

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Acheteur Vérifié

Published on 01/04/2019 à 19h13 following a purchase from 30/03/2019

great

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