Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 31/07/2018 à 15h57 following a purchase from 27/07/2018

Great service! Order placed on Friday and delivered on Monday! Very good order tracking, perfect!

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Acheteur Vérifié

Published on 30/07/2018 à 01h38 following a purchase from 25/07/2018

Very fast between order and delivery, perfect

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Acheteur Vérifié

Published on 29/07/2018 à 23h17 following a purchase from 23/07/2018

Very good presentation of the products

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Acheteur Vérifié

Published on 29/07/2018 à 17h59 following a purchase from 24/07/2018

Very friendly staff, products conform to the site

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Acheteur Vérifié

Published on 29/07/2018 à 13h36 following a purchase from 24/07/2018

Received item damaged, several notable dents.

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Response from HawaiiSurf Published on 23/08/2018

Hello,
We have not received any complaints regarding your order. The BBQ has not been unpacked since its production at Picture, where did you notice dents? Otherwise, this space is dedicated to reviews about the store and order processing via Hawaiisurf.com, product reviews are not concerned here.
The processing/tracking/delivery in 24h does not seem to be mentioned in your review/rating.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 29/07/2018 à 12h25 following a purchase from 24/07/2018

Serious site.
Fast shipping.
Product well packaged.
I am satisfied.

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Acheteur Vérifié

Published on 29/07/2018 à 12h10 following a purchase from 25/07/2018

Order received in less than 24h, responses to my questions ultra fast and precise!

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Acheteur Vérifié

Published on 29/07/2018 à 09h37 following a purchase from 24/07/2018

Many varied choices while having a very satisfactory entry-level range and very good product range!
Precise details of the items. Fast parcel shipping. Don't change anything.

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Acheteur Vérifié

Published on 28/07/2018 à 20h48 following a purchase from 24/07/2018

More than reliable

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Acheteur Vérifié

Published on 28/07/2018 à 19h28 following a purchase from 23/07/2018

Very satisfied with the product and the welcome in the store when picking up my purchase

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Acheteur Vérifié

Published on 28/07/2018 à 17h16 following a purchase from 24/07/2018

TOP :)

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Acheteur Vérifié

Published on 28/07/2018 à 15h50 following a purchase from 24/07/2018

Super

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Acheteur Vérifié

Published on 28/07/2018 à 14h14 following a purchase from 24/07/2018

Delivery was done very quickly, professional staff who were able to offer me solutions for my first order which was defective and thus I was able to change my choice.

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Acheteur Vérifié

Published on 28/07/2018 à 12h45 following a purchase from 24/07/2018

Very responsive. Ordered around 1 PM, my wetsuit was with me at 10:30 AM the next day (hawaisurf is in Paris and I am in Toulon!) great.

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Acheteur Vérifié

Published on 28/07/2018 à 12h08 following a purchase from 24/07/2018

very good

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Acheteur Vérifié

Published on 27/07/2018 à 16h15 following a purchase from 23/07/2018

Well-presented and stocked site, fast delivery

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Acheteur Vérifié

Published on 27/07/2018 à 15h46 following a purchase from 07/07/2018

Nothing to complain about! Perfect

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Acheteur Vérifié

Published on 26/07/2018 à 06h29 following a purchase from 22/07/2018

My favorite site for buying clothing or skate equipment, prices that defy all competition and a wide enough choice I love it

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Acheteur Vérifié

Published on 25/07/2018 à 23h59 following a purchase from 21/07/2018

Tip top
Plus, you can pay by PayPal

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Acheteur Vérifié

Published on 25/07/2018 à 10h44 following a purchase from 21/07/2018

The package arrived on time and in good condition.
I couldn't ask for more.

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Acheteur Vérifié

Published on 25/07/2018 à 09h35 following a purchase from 20/07/2018

Perfect! Nothing to say! Thank you ....

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Acheteur Vérifié

Published on 25/07/2018 à 08h16 following a purchase from 20/07/2018

the site is pleasant and easy to use.
I received my order in just a few days.
I recommend

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Acheteur Vérifié

Published on 24/07/2018 à 21h33 following a purchase from 15/07/2018

Received on time and very well packaged.

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Acheteur Vérifié

Published on 24/07/2018 à 12h23 following a purchase from 20/07/2018

Simple and fast

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Acheteur Vérifié

Published on 24/07/2018 à 11h40 following a purchase from 16/07/2018

Very good

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Acheteur Vérifié

Published on 23/07/2018 à 21h46 following a purchase from 19/07/2018

Excellent

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Acheteur Vérifié

Published on 23/07/2018 à 15h03 following a purchase from 19/07/2018

Fast delivery

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Acheteur Vérifié

Published on 23/07/2018 à 07h57 following a purchase from 16/07/2018

Simple and effective.

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Acheteur Vérifié

Published on 22/07/2018 à 21h52 following a purchase from 18/07/2018

Professional, quick, and neat.

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Acheteur Vérifié

Published on 22/07/2018 à 20h02 following a purchase from 18/07/2018

Simple and fast

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Acheteur Vérifié

Published on 22/07/2018 à 16h51 following a purchase from 18/07/2018

Effective, fast delivery, easy-to-use site

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Acheteur Vérifié

Published on 22/07/2018 à 15h02 following a purchase from 17/07/2018

Fast and reliable

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Acheteur Vérifié

Published on 22/07/2018 à 07h49 following a purchase from 17/07/2018

Always clear and efficient

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Acheteur Vérifié

Published on 21/07/2018 à 15h59 following a purchase from 16/07/2018

Order received very quickly, everything is there. Perfect!

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Acheteur Vérifié

Published on 21/07/2018 à 15h47 following a purchase from 07/07/2018

Complete site, which has in real time the products from the magazine

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Acheteur Vérifié

Published on 21/07/2018 à 12h04 following a purchase from 14/07/2018

I recommend this site, fast delivery, prices are not excessive and a wide choice for all sliding sports

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Acheteur Vérifié

Published on 21/07/2018 à 10h50 following a purchase from 16/07/2018

Very serious. I have never been delivered so quickly. I followed the site's instructions for the size and the model fits me perfectly.

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Acheteur Vérifié

Published on 20/07/2018 à 17h21 following a purchase from 16/07/2018

Ultra fast and careful shipping!!

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Acheteur Vérifié

Published on 20/07/2018 à 08h36 following a purchase from 15/07/2018

Fast and efficient.

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Acheteur Vérifié

Published on 20/07/2018 à 02h40 following a purchase from 15/07/2018

fast delivery. perfect packaging

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