Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 15/04/2018 à 17h37 following a purchase from 11/04/2018

The shop is great but TNT deliveries are really not good at all... and yet we pay for delivery!

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Acheteur Vérifié

Published on 15/04/2018 à 16h24 following a purchase from 11/04/2018

very fast delivery, good order tracking

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Acheteur Vérifié

Published on 15/04/2018 à 14h42 following a purchase from 11/04/2018

super site with a huge selection

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Acheteur Vérifié

Published on 15/04/2018 à 06h49 following a purchase from 10/04/2018

Fast delivery, top notch

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Acheteur Vérifié

Published on 14/04/2018 à 22h54 following a purchase from 10/04/2018

For me, Hawaiisurf is one of the best sites for ROLLER. There is a lot of choice in the best products in the field. The online sales service is reliable and efficient, and the delivery is fast. I have been a long-time customer and I am always very satisfied. I recommend this site without hesitation.

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Acheteur Vérifié

Published on 14/04/2018 à 19h41 following a purchase from 10/04/2018

Perfect service. Pro and fast.

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Acheteur Vérifié

Published on 14/04/2018 à 16h50 following a purchase from 10/04/2018

Product conforms to the order and well packaged

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Acheteur Vérifié

Published on 14/04/2018 à 11h21 following a purchase from 09/04/2018

always efficient

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Acheteur Vérifié

Published on 14/04/2018 à 09h32 following a purchase from 09/04/2018

Great. They forgot some under gloves in my order. It can happen. I called them on the phone. Immediate response and reshipment on the spot. Very nice seller. Nothing to say. You can order with your eyes closed.

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Response from HawaiiSurf Published on 14/04/2018

Hello Sir, We are happy that this small incident did not alter your experience with us. Do not hesitate to contact us in case of a problem, we remind you that you have a period of 100 days to return a new product and 1 month for any problem to resolve with the manufacturer. Best regards, Kevin VPC

Acheteur Vérifié

Published on 14/04/2018 à 06h59 following a purchase from 07/04/2018

Fast delivery

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Acheteur Vérifié

Published on 13/04/2018 à 15h03 following a purchase from 09/04/2018

The site is ergonomic. You can find your way around well.

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Acheteur Vérifié

Published on 13/04/2018 à 08h56 following a purchase from 08/04/2018

Not bad selection. Good products. Delivery before the announced date!

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Acheteur Vérifié

Published on 12/04/2018 à 22h17 following a purchase from 08/04/2018

Impeccable service. Nothing to report.

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Acheteur Vérifié

Published on 11/04/2018 à 21h00 following a purchase from 07/04/2018

I requested a delivery to Paimpol and my package arrives in Tréguier!!! I am NOT AT ALL HAPPY!!!!!!

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Response from HawaiiSurf Published on 12/04/2018

Hello,
You chose delivery to a RELAY COLIS as well as a relay point in TREGUIER as was done at delivery. Everything was done according to what you requested, choices that were summarized until the last page before validating your order, so I invite you to check your confirmation email as well as your invoice, or at least contact us beforehand to clarify the situation.
This could avoid posting such a false and fanciful review.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 11/04/2018 à 17h59 following a purchase from 07/04/2018

To recommend serious seller and fast delivery

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Acheteur Vérifié

Published on 11/04/2018 à 09h15 following a purchase from 07/04/2018

Ergonomic site, wide choice, reasonable prices. Secure payment and efficient logistics. The reason for e-commerce. Thank you, Camille

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Acheteur Vérifié

Published on 11/04/2018 à 03h29 following a purchase from 07/04/2018

Very good

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Acheteur Vérifié

Published on 10/04/2018 à 17h10 following a purchase from 06/04/2018

hawaiisurf delivers quickly and in very good condition! I order my skate equipment on this site because the prices are reasonable and the delivery is fast! Thank you hawaiisurf!

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Acheteur Vérifié

Published on 10/04/2018 à 10h37 following a purchase from 01/04/2018

Very good site, and no scooters, it's perfect :D

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Acheteur Vérifié

Published on 10/04/2018 à 07h22 following a purchase from 21/03/2018

Great

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Acheteur Vérifié

Published on 09/04/2018 à 16h13 following a purchase from 03/04/2018

Hawai'i Surf! An institution! Order ok!

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Acheteur Vérifié

Published on 09/04/2018 à 09h12 following a purchase from 01/04/2018

I recommend the site.

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Acheteur Vérifié

Published on 09/04/2018 à 06h22 following a purchase from 02/04/2018

very good

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Acheteur Vérifié

Published on 09/04/2018 à 05h23 following a purchase from 04/04/2018

Fast

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Acheteur Vérifié

Published on 09/04/2018 à 04h50 following a purchase from 05/04/2018

Fast delivery

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Acheteur Vérifié

Published on 08/04/2018 à 20h16 following a purchase from 19/03/2018

Perfect. Very fast service, product conforms to good quality.

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Acheteur Vérifié

Published on 08/04/2018 à 17h52 following a purchase from 04/04/2018

Fast delivery and conforms to the order. Perfect.

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Acheteur Vérifié

Published on 08/04/2018 à 15h12 following a purchase from 03/04/2018

Fast and conforms to the description.

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Acheteur Vérifié

Published on 08/04/2018 à 08h34 following a purchase from 04/04/2018

Well-protected package, product conforms to the order, fast delivery

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Acheteur Vérifié

Published on 07/04/2018 à 19h25 following a purchase from 03/04/2018

Very good site: 2nd order, processed as quickly as the first. Order placed on Tuesday and received on Thursday.

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Acheteur Vérifié

Published on 07/04/2018 à 17h39 following a purchase from 03/04/2018

Very fast delay, good communication

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Acheteur Vérifié

Published on 07/04/2018 à 17h03 following a purchase from 03/04/2018

Pickup at the store 2 hours after my order, fast service and plenty of good advice from the sellers!

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Acheteur Vérifié

Published on 07/04/2018 à 12h48 following a purchase from 03/04/2018

Impeccable service. I recommend it. I made a mistake with the size, they took back my shoes without any problem.. very professional I will come back here...

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Acheteur Vérifié

Published on 07/04/2018 à 08h15 following a purchase from 02/04/2018

Lots of choices, and the payment facilities are great! Very fast delivery!

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Acheteur Vérifié

Published on 06/04/2018 à 19h17 following a purchase from 02/04/2018

Very good advice by phone for the customization of my quad rollers (size, choice of material ....)

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Acheteur Vérifié

Published on 05/04/2018 à 06h49 following a purchase from 31/03/2018

Very good

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Acheteur Vérifié

Published on 03/04/2018 à 17h58 following a purchase from 27/03/2018

Fast, efficient and economical, a shared passion and you can feel it!

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Acheteur Vérifié

Published on 03/04/2018 à 17h50 following a purchase from 14/03/2018

Fast shipping, well packaged, perfect.

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Acheteur Vérifié

Published on 02/04/2018 à 16h16 following a purchase from 29/03/2018

Order received very quickly!! Super quality product. I highly recommend this site

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Acheteur Vérifié

Published on 02/04/2018 à 13h08 following a purchase from 28/03/2018

Product conforms to what was expected and very fast delivery!

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