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A
Rating: 5 out of 5
Everything perfect. Excellent customer service
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 1 and 5 stars
Reset filtersB
Rating: 5 out of 5
everything is great and super fast delivery.
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A
Rating: 1 out of 5
Order of two items, one product never delivered but paid for... ticket opened with support but no response (a classic) so good luck to future buyers on the site you know what to expect :) For me it's the last time! Others do much better in the French market
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B
Rating: 1 out of 5
Product in very poor condition, board yellowed as if it had been stored for 20 years...
Does not correspond at all to the packshot photo of the product sheet. I will request a refund.
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Does not correspond at all to the packshot photo of the product sheet. I will request a refund.
B
Rating: 5 out of 5
Great shop, quality products and shipments always on time.
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T
Rating: 5 out of 5
great
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P
Rating: 5 out of 5
Very good advice service and after-sales service!
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N
Rating: 5 out of 5
Impeccable service
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B
Rating: 5 out of 5
Fast, quality gear, nothing but good at Hawaiisurf!
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R
Rating: 5 out of 5
nothing to report
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S
Rating: 5 out of 5
TOP !!!!
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E
Rating: 5 out of 5
Fast delivery but limited stock choices.
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L
Rating: 5 out of 5
Top timing, top packaging, top gear
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M
Rating: 5 out of 5
Very satisfied with the shop, the team even helped me out with some nuts after I explained that I was missing one to mount my new wheels
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D
Rating: 5 out of 5
Very satisfied with the after-sales service managed by Victoria following a stock shortage of a first order. We had to change the model of the item. The delivery was fast and the packaging was top-notch.
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M
Rating: 5 out of 5
The order on the site went well, just like the delivery of the product.
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M
Rating: 5 out of 5
Top service
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R
Rating: 5 out of 5
Quick reception
Neat packaging
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Neat packaging
A
Rating: 5 out of 5
Quick response, good follow-up
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J
Rating: 5 out of 5
Fast and efficient
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F
Rating: 5 out of 5
Product found that was unavailable elsewhere (for quad roller)
The passionate seller gave me plenty of advice over the phone, he really took the time
Top!!!
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The passionate seller gave me plenty of advice over the phone, he really took the time
Top!!!
H
Rating: 5 out of 5
Good
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E
Rating: 5 out of 5
Great, very fast and careful delivery.
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S
Rating: 5 out of 5
Order received quite quickly. On site, the staff is very welcoming, professional and takes the time to engage! I was perfectly advised on my purchase. Nothing to complain about, I will recommend them with my eyes closed!
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F
Rating: 5 out of 5
Very good, very nice site
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P
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Very easy to buy on the site. Excellent customer service: we made the purchase online but went to pick up the products in store, they had prepared them perfectly. They were also very efficient for the invoice and the changes we requested. 100% recommendable
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C
Rating: 5 out of 5
Quality products at a good price, fast delivery
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F
Rating: 5 out of 5
Unlike my previous orders on Hawaii Surf, this one went perfectly: fast delivery to the requested pickup point, package in good condition, no missing items... Thank you and good continuation.
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F
Rating: 5 out of 5
Very good, fast.
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M
Rating: 5 out of 5
You guys are awesome and your products rock!
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J
Rating: 5 out of 5
Very good welcome for the beginners that we are. Excellent advice and very fast reception. All positive!
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S
Rating: 5 out of 5
Perfect!
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V
Rating: 5 out of 5
Fast and compliant delivery
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D
Rating: 5 out of 5
Perfect, unbeatable price and fast shipping
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J
Rating: 5 out of 5
The product is in accordance with my order regarding the size. The product was delivered in 4 working days, as expected.
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L
Rating: 5 out of 5
Excellent support in terms of advice. Availability of the team to answer my questions.
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J
Rating: 5 out of 5
Reliable professional site regularly conducting discount operations on recognized brand products in their field, so pretty cool
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J
Rating: 5 out of 5
Reliable website, good choice, competitive products, regular discounts, very reasonable shipping times. Rigor, expertise, and professionalism.
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I
Rating: 5 out of 5
Perfect! Thank you
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