Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 02/08/2017 à 19h22 following a purchase from 29/07/2017

Very good site for roller derby!

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Acheteur Vérifié

Published on 02/08/2017 à 16h48 following a purchase from 13/07/2017

Upon our return from vacation, we found your package, perfectly wrapped, and seeing the joy of my grandson, I can assure you that the product corresponds exactly to what he expected. It's perfect

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Acheteur Vérifié

Published on 02/08/2017 à 13h18 following a purchase from 29/07/2017

Very good

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Acheteur Vérifié

Published on 01/08/2017 à 21h20 following a purchase from 18/07/2017

Good address and service.

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Acheteur Vérifié

Published on 01/08/2017 à 19h06 following a purchase from 28/07/2017

Perfect

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Acheteur Vérifié

Published on 01/08/2017 à 16h10 following a purchase from 28/07/2017

Everything is perfect!

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Acheteur Vérifié

Published on 31/07/2017 à 17h28 following a purchase from 27/07/2017

Perfect!

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Acheteur Vérifié

Published on 31/07/2017 à 17h24 following a purchase from 27/07/2017

Very fast delivery!

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Acheteur Vérifié

Published on 31/07/2017 à 14h11 following a purchase from 27/07/2017

Easy order, fast delivery. Too bad returns can't be made at parcel collection points

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Acheteur Vérifié

Published on 31/07/2017 à 09h39 following a purchase from 25/07/2017

Pleasant navigation on the site. Affordable prices. Easy to place an order.

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Acheteur Vérifié

Published on 30/07/2017 à 23h40 following a purchase from 26/07/2017

Product conforms to my expectations and delivered within the expected time.

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Acheteur Vérifié

Published on 30/07/2017 à 20h24 following a purchase from 26/07/2017

serious

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Acheteur Vérifié

Published on 30/07/2017 à 18h19 following a purchase from 26/07/2017

Perfect, fast, to recommend

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Acheteur Vérifié

Published on 30/07/2017 à 17h50 following a purchase from 24/07/2017

Perfect, received on time, very proper packaging.

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Acheteur Vérifié

Published on 30/07/2017 à 10h36 following a purchase from 25/07/2017

Sent on time and impeccable products, too bad TNT Express is uncooperative and immediately drops off at a collection point (how could there be no one at my place? With my 4 dogs, I would have heard them deliver, believe me).

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Acheteur Vérifié

Published on 30/07/2017 à 09h51 following a purchase from 25/07/2017

Speed of shipping and a website with plenty of useful information.

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Acheteur Vérifié

Published on 29/07/2017 à 20h29 following a purchase from 15/07/2017

rather niche, personally I found brands that I rarely find elsewhere

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Acheteur Vérifié

Published on 29/07/2017 à 15h02 following a purchase from 22/07/2017

Efficiency in product presentation, competitive prices and free delivery... it's professional!

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Acheteur Vérifié

Published on 29/07/2017 à 13h41 following a purchase from 25/07/2017

Very good, order conforms, delivery top-notch!

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Acheteur Vérifié

Published on 29/07/2017 à 11h38 following a purchase from 30/06/2017

Very good store and great team

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Acheteur Vérifié

Published on 29/07/2017 à 06h45 following a purchase from 19/07/2017

Perfect, good site.

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Acheteur Vérifié

Published on 29/07/2017 à 04h37 following a purchase from 24/07/2017

extremely fast.

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Acheteur Vérifié

Published on 28/07/2017 à 23h53 following a purchase from 24/07/2017

Complete, fast and efficient site

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Acheteur Vérifié

Published on 27/07/2017 à 16h42 following a purchase from 23/07/2017

Good shop, fast shipping.

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Acheteur Vérifié

Published on 27/07/2017 à 15h42 following a purchase from 09/07/2017

Super fast delivery and top-notch customer service!

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Acheteur Vérifié

Published on 27/07/2017 à 15h28 following a purchase from 23/07/2017

Good.

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Acheteur Vérifié

Published on 27/07/2017 à 12h31 following a purchase from 22/07/2017

Received on time as usual. Perfect packaging. Thank you again!

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Acheteur Vérifié

Published on 27/07/2017 à 08h58 following a purchase from 23/07/2017

Happy to have found this reference

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Acheteur Vérifié

Published on 26/07/2017 à 23h00 following a purchase from 22/07/2017

Fast and careful delivery

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Acheteur Vérifié

Published on 26/07/2017 à 19h47 following a purchase from 22/07/2017

Very good. Item conforms to the description, fast delivery, well tracked.

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Acheteur Vérifié

Published on 26/07/2017 à 19h10 following a purchase from 22/07/2017

Perfectly matches the order, very light and very comfortable.

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Acheteur Vérifié

Published on 26/07/2017 à 13h13 following a purchase from 21/07/2017

Very fast shipping and great price.

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Acheteur Vérifié

Published on 26/07/2017 à 01h12 following a purchase from 16/07/2017

Very well packaged and delivered the second day as seen.

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Acheteur Vérifié

Published on 25/07/2017 à 17h32 following a purchase from 21/07/2017

Great

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Acheteur Vérifié

Published on 25/07/2017 à 16h20 following a purchase from 12/07/2017

I had to drive 30 kilometers on mountain roads after work to pick up my package because the delivery person was too lazy to do their job. But it still cost me about 10 euros in shipping fees while most other sportswear sites of this kind are free and deliver to home!! So you can thank TNT and that thanks to their lazy delivery people you just lost at least 2 customers and I will not recommend your services.

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Response from HawaiiSurf Published on 28/07/2017

Hello,
We are sorry to read your review, the delivery of your package was reported to TNT on the day the notice was deposited but we have not received any feedback until now.
We will refund you the shipping cost of your order as it does not correspond at all to the quality for which you and we were charged.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 25/07/2017 à 09h21 following a purchase from 13/07/2017

Fast and efficient.

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Acheteur Vérifié

Published on 25/07/2017 à 08h26 following a purchase from 20/07/2017

Impeccable

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Acheteur Vérifié

Published on 24/07/2017 à 12h05 following a purchase from 20/07/2017

Perfect. Ultra Fast.

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Acheteur Vérifié

Published on 24/07/2017 à 02h09 following a purchase from 19/07/2017

Top notch! The prices and the speed of shipping.

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Acheteur Vérifié

Published on 23/07/2017 à 15h08 following a purchase from 19/07/2017

Great I found the perfect board for a fair price and got it quickly! I recommend it to surfers ;)

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