Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 14/08/2016 à 18h48 following a purchase from 10/08/2016

very good service full of Stickers with the purchase of a single item

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Acheteur Vérifié

Published on 14/08/2016 à 18h12 following a purchase from 10/08/2016

Serious and fast site for our order. Thank you.

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Acheteur Vérifié

Published on 14/08/2016 à 10h13 following a purchase from 08/08/2016

Order received in the shortest time, perfect board, thank you!

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Acheteur Vérifié

Published on 13/08/2016 à 11h34 following a purchase from 08/08/2016

Hawai Surf super efficient as always!

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Acheteur Vérifié

Published on 13/08/2016 à 11h21 following a purchase from 02/08/2016

Very good site.

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Acheteur Vérifié

Published on 12/08/2016 à 23h58 following a purchase from 08/08/2016

Impeccable.

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Acheteur Vérifié

Published on 12/08/2016 à 21h44 following a purchase from 08/08/2016

I will speak of HawaiSurf seriously, order received in 48h in the middle of August ,) it's cool! The package arrived torn, but the product intact so no problems.
I will recommend the site!!

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Acheteur Vérifié

Published on 12/08/2016 à 18h49 following a purchase from 08/08/2016

top notch on all points really amazed and very satisfied!

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Acheteur Vérifié

Published on 12/08/2016 à 16h54 following a purchase from 08/08/2016

Product as described and very fast delivery!!! Top notch

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Acheteur Vérifié

Published on 12/08/2016 à 08h42 following a purchase from 03/08/2016

an excellent and efficient service

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Acheteur Vérifié

Published on 12/08/2016 à 07h53 following a purchase from 08/08/2016

Ordered on Monday received on Wednesday. Fast and efficient

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Acheteur Vérifié

Published on 11/08/2016 à 20h56 following a purchase from 07/08/2016

Very good deadlines respected, impeccable tracking, package received in perfect condition

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Acheteur Vérifié

Published on 11/08/2016 à 18h59 following a purchase from 07/08/2016

Hello, I ordered my powerslide brake on Sunday, received on Thursday.
Thank you Hawaiisurf.

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Acheteur Vérifié

Published on 11/08/2016 à 17h33 following a purchase from 29/07/2016

Fast shipping, perfect communication with customer service.

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Acheteur Vérifié

Published on 11/08/2016 à 13h03 following a purchase from 03/08/2016

A lot of delays, no excuses or information received

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Acheteur Vérifié

Published on 11/08/2016 à 11h59 following a purchase from 07/08/2016

deadlines respected

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Acheteur Vérifié

Published on 10/08/2016 à 20h35 following a purchase from 06/08/2016

ras everything is ok

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Acheteur Vérifié

Published on 10/08/2016 à 19h59 following a purchase from 06/08/2016

always very good, the new skate pack system is much clearer than before...

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Acheteur Vérifié

Published on 10/08/2016 à 10h08 following a purchase from 06/08/2016

I discovered this site while looking for a discounted boardshort.
And I found a superb Vessla.
The only small downside if I have to nitpick is that the color seems duller on the site than in reality, the short is flashy, but it's super nice too.
Great site and a lot of choices!

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Acheteur Vérifié

Published on 10/08/2016 à 09h16 following a purchase from 05/08/2016

Very interesting and easy to use

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Acheteur Vérifié

Published on 10/08/2016 à 06h49 following a purchase from 04/08/2016

super serious site, very fast shipping and great promotions

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Acheteur Vérifié

Published on 10/08/2016 à 02h02 following a purchase from 05/08/2016

Top

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Acheteur Vérifié

Published on 09/08/2016 à 21h58 following a purchase from 05/08/2016

Super fast delivery & product top. My daughter is delighted. Thank you

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Acheteur Vérifié

Published on 09/08/2016 à 18h41 following a purchase from 05/08/2016

It's rolling!

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Acheteur Vérifié

Published on 09/08/2016 à 14h20 following a purchase from 04/08/2016

For hawaiisurf no problems, quite the opposite, rather satisfied with good advice from sellers who are also passionate about sliding, shipping in 24 hours.
The complaint I would make is that they have a lot of products but they lack many sizes. From the new collection, this lack will be filled

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Acheteur Vérifié

Published on 08/08/2016 à 22h54 following a purchase from 04/08/2016

Fast delivery, very well packaged shipment. Top.

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Acheteur Vérifié

Published on 08/08/2016 à 21h52 following a purchase from 02/08/2016

everything is perfect!

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Acheteur Vérifié

Published on 08/08/2016 à 21h38 following a purchase from 04/08/2016

Precise order and shipped on time

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Acheteur Vérifié

Published on 08/08/2016 à 19h56 following a purchase from 01/08/2016

Very good

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Acheteur Vérifié

Published on 08/08/2016 à 12h30 following a purchase from 04/08/2016

Very good service!!

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Acheteur Vérifié

Published on 08/08/2016 à 09h36 following a purchase from 03/08/2016

Fast, free delivery to pickup points. It's a big plus.

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Acheteur Vérifié

Published on 07/08/2016 à 15h00 following a purchase from 03/08/2016

Super well packaged, delivery in 24 hours! Nothing to say

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Acheteur Vérifié

Published on 07/08/2016 à 13h55 following a purchase from 03/08/2016

I describe it as the reference in the field.

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Acheteur Vérifié

Published on 07/08/2016 à 08h53 following a purchase from 02/08/2016

2nd order on HawaiiSurf
Really nice customer service and attentive to its customers.
I called because there seemed to be a delay in delivery... indeed with the sales many orders... I was offered a TNT delivery to my home for reception the next day.
article received
A customer service that listens and is responsive to e-orders, it's really great, and it makes you want to order with your eyes closed.
The little extra, free delivery to pickup points below 59€ would be cool.... maybe that will come.

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Acheteur Vérifié

Published on 06/08/2016 à 21h02 following a purchase from 02/08/2016

Super!

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Acheteur Vérifié

Published on 06/08/2016 à 20h56 following a purchase from 02/08/2016

Everything went well thank you

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Acheteur Vérifié

Published on 06/08/2016 à 19h00 following a purchase from 02/08/2016

Reactive and impeccable

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Acheteur Vérifié

Published on 06/08/2016 à 17h53 following a purchase from 10/07/2016

Good site

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Acheteur Vérifié

Published on 06/08/2016 à 14h18 following a purchase from 02/08/2016

In accordance with my order. Delivery on time.

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Acheteur Vérifié

Published on 06/08/2016 à 10h46 following a purchase from 01/08/2016

Fast and professional

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