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B
Rating: 5 out of 5
Article compliant delivered quickly
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 175 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 1 and 5 stars
Reset filtersG
Rating: 5 out of 5
Very good site. Responsive team!!!
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G
Rating: 5 out of 5
I was a skeptic about this model. I thought about getting the Twister model. But since there was no size for me, I stuck with this model. And as an intermediate skater, it's really pure pleasure, for doing small jumps, tight turns... In short, I'm a fan. Great model and the green ones are striking!
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P
Rating: 5 out of 5
Great, nothing to complain about. Product conforms to what I expected.
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E
Rating: 5 out of 5
Wide choice of quality items, interesting offers. Ergonomic and pleasant to use site.
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Z
Rating: 5 out of 5
Very fast shipping. Items in perfect condition
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J
Rating: 5 out of 5
Compliant products
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M
Rating: 5 out of 5
top
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A
Rating: 5 out of 5
Perfect thank youuuu
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G
Rating: 5 out of 5
Top delivery and top skate
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M
Rating: 5 out of 5
Very good purchase, the product was sent quickly and was exactly as ordered. Thank you!
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J
Rating: 5 out of 5
Impeccable !!
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P
Rating: 5 out of 5
Perfect.
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F
Rating: 5 out of 5
Fast shipping and skateboard that matches the description received in perfect condition.
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F
Rating: 5 out of 5
Careful and compliant shipping
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B
Rating: 5 out of 5
very good
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I
Rating: 5 out of 5
Thank you for the shipping service. The size is good, everything is perfect.
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M
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Received quickly Thank you very much
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B
Rating: 1 out of 5
Package received in very bad condition, the box completely crushed and not the right color of the mask in the box
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Response from HawaiiSurf
Hello Baptiste,
Thank you for taking the time to share your experience with us. We are sincerely sorry to hear that your package arrived damaged and that the color of the mask did not match the one presented on the online product sheet.
Your satisfaction is our priority and we place great importance on your feedback. As of today, your return and refund have been processed. We have also passed the information to our digital and logistics teams to correct the error regarding the product sent.
We hope to have the opportunity to provide you with a better experience on your next order.
Best regards,
The HawaiiSurf team
Thank you for taking the time to share your experience with us. We are sincerely sorry to hear that your package arrived damaged and that the color of the mask did not match the one presented on the online product sheet.
Your satisfaction is our priority and we place great importance on your feedback. As of today, your return and refund have been processed. We have also passed the information to our digital and logistics teams to correct the error regarding the product sent.
We hope to have the opportunity to provide you with a better experience on your next order.
Best regards,
The HawaiiSurf team
C
Rating: 5 out of 5
Satisfied with the products.
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G
Rating: 5 out of 5
Great! Easy order. Fast delivery.
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N
Rating: 5 out of 5
Very good product. Fast delivery and a very nice surprise when opening the package: I was delighted to receive a nice gift thanks to the advent calendar. Thank you!
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C
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Top
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C
Rating: 5 out of 5
Satisfactory product!
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P
Rating: 5 out of 5
Excellent!!! They fit me like a glove :) perfect fit..and fast delivery, thank you.
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S
Rating: 5 out of 5
Product very well delivered on time!
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B
Rating: 5 out of 5
Good
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T
Rating: 5 out of 5
Top!
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M
Rating: 5 out of 5
From the order to the reception, everything is perfect. Quality material that meets all my expectations. Everything is perfect, I recommend.
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A
Rating: 5 out of 5
Nothing to say, super
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P
Rating: 5 out of 5
Order conforms received quickly!!!
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N
Rating: 5 out of 5
Shipping a bit long
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C
Rating: 5 out of 5
Perfect delivery. Product conforms. Top. I recommend.
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A
Rating: 5 out of 5
Fast shipping, item conforms, very satisfied with my purchase
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E
Rating: 5 out of 5
ok delivery and product
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E
Rating: 5 out of 5
Order 3 boards...arrived very quickly in perfect condition. Very pleasant carrier, nothing to report, thank you
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G
Rating: 5 out of 5
Product conforms, arrived quickly, very good
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M
Rating: 5 out of 5
Received very quickly, I recommend
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