Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 23/04/2021 à 21h57 following a purchase from 08/04/2021

Hyper fast delivery. Received in 2 days, products perfectly conforming and of very good quality

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Acheteur Vérifié

Published on 21/04/2021 à 21h16 following a purchase from 21/04/2021

Great

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Acheteur Vérifié

Published on 21/04/2021 à 16h58 following a purchase from 18/04/2021

This is not the right order

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Response from HawaiiSurf Published on 23/04/2021

Hello, as discussed on the phone with you, this is an error on your part and you are satisfied with your order. Could you please correct your rating? Thank you! We remain at your disposal!

Acheteur Vérifié

Published on 20/04/2021 à 22h58 following a purchase from 19/04/2021

Product ordered 2 days ago and already in my hands! Precise order tracking and lightning-fast delivery! Thank you.

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Acheteur Vérifié

Published on 20/04/2021 à 18h47 following a purchase from 14/04/2021

My order arrived quickly.
The surfskate is great.
I am delighted.

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Acheteur Vérifié

Published on 20/04/2021 à 10h41 following a purchase from 19/04/2021

Excellent

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Acheteur Vérifié

Published on 20/04/2021 à 09h07 following a purchase from 16/04/2021

Great, huge selection and available staff

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Acheteur Vérifié

Published on 19/04/2021 à 22h43 following a purchase from 19/04/2021

100% satisfied, that hasn't changed.

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Acheteur Vérifié

Published on 19/04/2021 à 17h11 following a purchase from 13/04/2021

Very satisfied with my purchase and the service.

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Acheteur Vérifié

Published on 19/04/2021 à 14h01 following a purchase from 14/04/2021

Fast delivery, product as described

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Acheteur Vérifié

Published on 18/04/2021 à 12h52 following a purchase from 17/04/2021

Top!

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Acheteur Vérifié

Published on 18/04/2021 à 08h33 following a purchase from 02/04/2021

Everything was simple for the order, it arrived quickly, I am very satisfied with this order.

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Acheteur Vérifié

Published on 17/04/2021 à 17h49 following a purchase from 17/04/2021

Fast. No problems.

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Acheteur Vérifié

Published on 17/04/2021 à 13h39 following a purchase from 03/04/2021

After 10 days of waiting, I had to call to be told that my order (which I had paid for) was out of stock, and that I would be refunded.

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Acheteur Vérifié

Published on 17/04/2021 à 11h22 following a purchase from 13/04/2021

Professionals, available and responsive in case of problems and/or questions.
Roller in accordance with the description.
Delivery in accordance with deadlines.

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Acheteur Vérifié

Published on 16/04/2021 à 20h21 following a purchase from 16/04/2021

I am very satisfied with my purchase and the sellers are very nice.
No regrets!!

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Acheteur Vérifié

Published on 16/04/2021 à 15h12 following a purchase from 15/04/2021

It's at the store, very nice superb welcome and advice

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Acheteur Vérifié

Published on 16/04/2021 à 14h18 following a purchase from 14/04/2021

Rollerblades received 36 hours after the order. Everything is in order.

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Acheteur Vérifié

Published on 16/04/2021 à 10h01 following a purchase from 14/04/2021

Very fast shipping and in accordance with a great price. It's perfect! Thank you.

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Acheteur Vérifié

Published on 15/04/2021 à 19h38 following a purchase from 14/04/2021

Very good service and team available to advise you

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Acheteur Vérifié

Published on 15/04/2021 à 19h25 following a purchase from 13/04/2021

perfect !!

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Acheteur Vérifié

Published on 15/04/2021 à 11h45 following a purchase from 28/03/2021

Well received, on time despite COVID.

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Acheteur Vérifié

Published on 15/04/2021 à 09h15 following a purchase from 13/04/2021

Top HawaiiSurf! Very happy with my purchase

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Acheteur Vérifié

Published on 14/04/2021 à 16h44 following a purchase from 09/04/2021

Fast delivery, product conforms to the description.

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Acheteur Vérifié

Published on 13/04/2021 à 18h03 following a purchase from 07/04/2021

Fast shipping
Product well packaged
What to say, super.

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Acheteur Vérifié

Published on 13/04/2021 à 11h29 following a purchase from 12/04/2021

Good range of products, responsive customer service

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Acheteur Vérifié

Published on 13/04/2021 à 09h30 following a purchase from 09/04/2021

Very good, impeccable service and professional team!

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Acheteur Vérifié

Published on 12/04/2021 à 18h27 following a purchase from 28/03/2021

all ok

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Acheteur Vérifié

Published on 12/04/2021 à 17h40 following a purchase from 05/04/2021

Very good site, good advice that helped me find the quad rollers that meet my desires, I recommend!

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Acheteur Vérifié

Published on 11/04/2021 à 00h33 following a purchase from 10/04/2021

Tip top impeccable
Ivry sur Seine was our desire but Gergovie is our extension of the desire
Especially at this moment!!!

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Acheteur Vérifié

Published on 10/04/2021 à 23h57 following a purchase from 10/04/2021

Top-notch, quick shipping

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Acheteur Vérifié

Published on 10/04/2021 à 18h32 following a purchase from 06/04/2021

Order placed on April 6 at 12 PM, package received on April 8 in the late morning (a pair of freeskate rollers), product as described, perfect package.

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Acheteur Vérifié

Published on 10/04/2021 à 11h13 following a purchase from 06/04/2021

Good clear site with choice

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Acheteur Vérifié

Published on 09/04/2021 à 16h03 following a purchase from 06/04/2021

Order ok click and collect ok product conforms RAD

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Acheteur Vérifié

Published on 09/04/2021 à 12h55 following a purchase from 01/04/2021

Efficient and quick.

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Acheteur Vérifié

Published on 09/04/2021 à 10h32 following a purchase from 08/04/2021

Excellent reception and precise advice

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Acheteur Vérifié

Published on 07/04/2021 à 08h59 following a purchase from 06/04/2021

satisfactory

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Acheteur Vérifié

Published on 06/04/2021 à 07h16 following a purchase from 05/04/2021

Fast shipping, thank you for the advice I am very happy with my purchase

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Acheteur Vérifié

Published on 05/04/2021 à 18h43 following a purchase from 03/04/2021

Very warm welcome for excellent advice, Thank you to the entire Hawai Surf team for their kindness, involvement, and professionalism,

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Acheteur Vérifié

Published on 03/04/2021 à 23h05 following a purchase from 03/04/2021

Excellent advice from the roller seller

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