Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 12/03/2021 à 07h38 following a purchase from 09/03/2021

Fast shipping, no issues

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Acheteur Vérifié

Published on 11/03/2021 à 18h51 following a purchase from 04/03/2021

Very good

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Acheteur Vérifié

Published on 11/03/2021 à 15h58 following a purchase from 09/03/2021

Nothing to report, very good

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Acheteur Vérifié

Published on 11/03/2021 à 12h44 following a purchase from 10/03/2021

EXCELLENT SELLER ETC good advice

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Acheteur Vérifié

Published on 11/03/2021 à 08h24 following a purchase from 10/03/2021

Good site

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Acheteur Vérifié

Published on 11/03/2021 à 06h36 following a purchase from 07/03/2021

Fluid and intuitive site, order shipped quickly and compliant upon receipt. Rollers ordered on a Sunday, received the following Thursday. Hard to do better.

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Acheteur Vérifié

Published on 10/03/2021 à 07h14 following a purchase from 06/03/2021

Clear and easy site, fast delivery and careful packaging, thank you

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Acheteur Vérifié

Published on 09/03/2021 à 21h56 following a purchase from 06/03/2021

Very satisfied with the service

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Acheteur Vérifié

Published on 09/03/2021 à 19h20 following a purchase from 05/03/2021

Easy, efficient and fast. Perfect

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Acheteur Vérifié

Published on 09/03/2021 à 16h37 following a purchase from 08/03/2021

Perfect

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Acheteur Vérifié

Published on 09/03/2021 à 14h51 following a purchase from 07/03/2021

Very comprehensive site, super fast delivery in 24h, very happy with my purchase! Nothing to complain about, I will surely order again on this site

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Acheteur Vérifié

Published on 09/03/2021 à 11h53 following a purchase from 07/01/2021

Perfect

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Acheteur Vérifié

Published on 09/03/2021 à 11h52 following a purchase from 30/01/2021

Great!

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Acheteur Vérifié

Published on 09/03/2021 à 11h51 following a purchase from 08/03/2021

Top!

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Acheteur Vérifié

Published on 08/03/2021 à 23h43 following a purchase from 08/03/2021

I was received by a young man who was perfectly competent, who understood our expectations (beginner roller quad for my wife and a return for me) and took the time to advise us well. Same for longskates.

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Acheteur Vérifié

Published on 08/03/2021 à 10h07 following a purchase from 07/03/2021

Simple and fast order. :)

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Acheteur Vérifié

Published on 08/03/2021 à 08h46 following a purchase from 04/03/2021

Top as every time

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Acheteur Vérifié

Published on 07/03/2021 à 18h42 following a purchase from 04/03/2021

Always on top! I recommend without any problem

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Acheteur Vérifié

Published on 05/03/2021 à 17h18 following a purchase from 27/02/2021

Very good.

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Acheteur Vérifié

Published on 05/03/2021 à 14h26 following a purchase from 03/03/2021

Excellent. Bought on Tuesday, received on Friday. Hats off. Clear site, really top.

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Acheteur Vérifié

Published on 05/03/2021 à 09h22 following a purchase from 01/03/2021

Fast delivery, product very well protected during shipping. Trust and seriousness are present. Pure happiness. So surf without worries here

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Acheteur Vérifié

Published on 03/03/2021 à 16h55 following a purchase from 28/02/2021

FAST AND EFFICIENT

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Acheteur Vérifié

Published on 27/02/2021 à 20h35 following a purchase from 27/02/2021

Very professional welcome..... a complete range for skate. My son is delighted
Long live Hawaii surf

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Acheteur Vérifié

Published on 27/02/2021 à 17h25 following a purchase from 27/02/2021

Excellent!!! A reference

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Acheteur Vérifié

Published on 26/02/2021 à 19h36 following a purchase from 23/02/2021

In line with my expectations, quick delivery

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Acheteur Vérifié

Published on 26/02/2021 à 17h24 following a purchase from 26/02/2021

I have been a customer for over 20 years, of course back then it was not yet an internet site but a store full of passionate people and their advice.
When it was time to buy a skateboard for my 13-year-old daughter, I naturally thought of Hawaiisurf. A phone call with a knowledgeable contact later and I had all the elements to make the most coherent choice for the need.
My anonymous opinion is worth what it is worth, but I can only recommend this store.

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Acheteur Vérifié

Published on 25/02/2021 à 22h13 following a purchase from 25/02/2021

It's an excellent site and store, fast delivery, reliable, good service, I especially recommend the skate packs!

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Acheteur Vérifié

Published on 25/02/2021 à 20h18 following a purchase from 25/02/2021

Clear product descriptions. Great ease of navigation and purchase! Perfect.

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Acheteur Vérifié

Published on 25/02/2021 à 18h08 following a purchase from 25/02/2021

Great collaboration RVCA x Bruce Lee

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Acheteur Vérifié

Published on 25/02/2021 à 13h21 following a purchase from 22/02/2021

Well-organized site, however, it lacks information on stock quantities.

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Acheteur Vérifié

Published on 23/02/2021 à 20h27 following a purchase from 13/02/2021

perfect

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Acheteur Vérifié

Published on 23/02/2021 à 16h52 following a purchase from 21/02/2021

Super efficient and responsive surf shop! great choice of items and good price!

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Acheteur Vérifié

Published on 23/02/2021 à 15h24 following a purchase from 17/02/2021

Perfect

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Acheteur Vérifié

Published on 18/02/2021 à 21h35 following a purchase from 08/02/2021

package never delivered, very disappointed by the lack of communication from Hawaii Surf.

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Response from HawaiiSurf Published on 24/02/2021

Hello, we have sent you a sworn statement of non-receipt of the package. Indeed, a dispute has been opened with GLS and we are asking them to get back to you quickly regarding this lost package. Thank you,
Best regards,
The HawaiiSurf team

Acheteur Vérifié

Published on 18/02/2021 à 12h42 following a purchase from 17/02/2021

Good

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Acheteur Vérifié

Published on 18/02/2021 à 11h26 following a purchase from 02/02/2021

Fleece conforms to that on the site. For a first purchase, I am convinced. A small downside for the delivery being a bit long (5 days)

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Acheteur Vérifié

Published on 18/02/2021 à 10h38 following a purchase from 15/02/2021

Ultra fast delivery: rollers ordered Monday evening, arrived Wednesday. Size 38 perfect, good quality. Wrist protections a bit loose.

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Acheteur Vérifié

Published on 18/02/2021 à 09h56 following a purchase from 15/02/2021

Super fast delivery, impeccable content, perfect

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Acheteur Vérifié

Published on 17/02/2021 à 21h38 following a purchase from 17/02/2021

Order as described

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Acheteur Vérifié

Published on 17/02/2021 à 12h18 following a purchase from 15/02/2021

Very fast shipping ordered Monday evening received Wednesday morning

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