Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 17/12/2020 à 14h01 following a purchase from 21/11/2020

Fast delivery, product compliant with the order, beautiful quality. I recommend this site without any problem.

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Acheteur Vérifié

Published on 17/12/2020 à 11h43 following a purchase from 16/12/2020

Speed

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Acheteur Vérifié

Published on 17/12/2020 à 09h56 following a purchase from 16/12/2020

Everything is perfect!

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Acheteur Vérifié

Published on 16/12/2020 à 12h56 following a purchase from 12/12/2020

Very good idea the gift card!

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Acheteur Vérifié

Published on 16/12/2020 à 10h49 following a purchase from 07/12/2020

After a slightly slow shipment, a very complicated delivery... it's not the right product... The store made a mistake... impossible to reach them.

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Response from HawaiiSurf Published on 22/12/2020

Hello, We have just become aware of your review. Indeed, during this period, the delays have been somewhat extended. However, we have just left you a voicemail regarding the receipt of a wrong product. We apologize for this inconvenience and ensure that you can return the product to us. Thank you, Best regards, The HawaiiSurf team

Acheteur Vérifié

Published on 16/12/2020 à 07h17 following a purchase from 11/11/2020

Speed of delivery and package carefully wrapped. Quick response to the contact email sent.

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Acheteur Vérifié

Published on 16/12/2020 à 01h02 following a purchase from 15/12/2020

Ease of purchase, many models and varied

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Acheteur Vérifié

Published on 16/12/2020 à 00h01 following a purchase from 15/12/2020

A little longer delay than expected but great welcome

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Acheteur Vérifié

Published on 15/12/2020 à 11h01 following a purchase from 28/11/2020

Intuitive, simple, fast delivery. Everything is said.

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Acheteur Vérifié

Published on 15/12/2020 à 10h35 following a purchase from 06/12/2020

Fast shipping and excellent price

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Acheteur Vérifié

Published on 15/12/2020 à 09h17 following a purchase from 14/12/2020

great!

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Acheteur Vérifié

Published on 14/12/2020 à 10h55 following a purchase from 12/12/2020

Quality products, top delivery times. Packaging done with care by the famous Raphael from Hawaiisurf.

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Acheteur Vérifié

Published on 14/12/2020 à 10h53 following a purchase from 13/12/2020

Very good advice in the 14th district shop. I was then able to order quietly via click & collect.

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Acheteur Vérifié

Published on 13/12/2020 à 15h21 following a purchase from 11/12/2020

Very good

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Acheteur Vérifié

Published on 12/12/2020 à 18h51 following a purchase from 12/12/2020

Top notch!! Reasonable prices, don't wait any longer.

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Acheteur Vérifié

Published on 12/12/2020 à 18h13 following a purchase from 27/11/2020

So happy with my new skate. Fast delivery

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Acheteur Vérifié

Published on 11/12/2020 à 13h32 following a purchase from 25/11/2020

Very good quality item, fast delivery, I recommend this seller.

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Acheteur Vérifié

Published on 10/12/2020 à 23h08 following a purchase from 10/12/2020

Very well welcomed and advised

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Acheteur Vérifié

Published on 10/12/2020 à 22h04 following a purchase from 10/12/2020

professional advice, choice

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Acheteur Vérifié

Published on 10/12/2020 à 19h29 following a purchase from 10/12/2020

I am delighted with my purchase received in less than 2 days, super well packaged and careful. I recommend this online shop 100%.

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Acheteur Vérifié

Published on 10/12/2020 à 08h29 following a purchase from 09/12/2020

Available and attentive

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Acheteur Vérifié

Published on 09/12/2020 à 22h06 following a purchase from 09/12/2020

Excellent! I highly recommend, package very well packaged, fast delivery and very good advice from the team.

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Acheteur Vérifié

Published on 09/12/2020 à 21h38 following a purchase from 09/12/2020

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Acheteur Vérifié

Published on 09/12/2020 à 20h27 following a purchase from 06/12/2020

Very simple and intuitive site. Very fast delivery. I am delighted. Thank you.

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Acheteur Vérifié

Published on 09/12/2020 à 12h15 following a purchase from 06/12/2020

Clear navigation on the site: my son also knew what type of trucks he was looking for. Delivery on time: respect for the indicated deadline. Package very well packaged. First purchase completely satisfactory. Perfect.

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Acheteur Vérifié

Published on 09/12/2020 à 08h28 following a purchase from 23/11/2020

Very satisfying.

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Acheteur Vérifié

Published on 08/12/2020 à 23h07 following a purchase from 05/12/2020

Fast and careful shipping!

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Acheteur Vérifié

Published on 08/12/2020 à 21h17 following a purchase from 07/12/2020

Very good (square in the axis)

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Acheteur Vérifié

Published on 08/12/2020 à 19h54 following a purchase from 08/12/2020

Super friendly store reception, very appreciated advice. Don't hesitate, you won't be disappointed.

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Acheteur Vérifié

Published on 08/12/2020 à 19h03 following a purchase from 06/12/2020

Really well-made website! (even when you don't know anything about it ;-)) Super fast and very careful delivery.

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Acheteur Vérifié

Published on 08/12/2020 à 18h36 following a purchase from 06/12/2020

Delivered in 2 days very well

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Acheteur Vérifié

Published on 07/12/2020 à 18h35 following a purchase from 28/11/2020

Product received in a week, product matching my expectations.

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Acheteur Vérifié

Published on 07/12/2020 à 17h17 following a purchase from 06/12/2020

Very clear site

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Acheteur Vérifié

Published on 07/12/2020 à 08h55 following a purchase from 26/11/2020

My son found the link himself, so I just had to make the transfer. Quick response and delivery. Beautiful product.

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Acheteur Vérifié

Published on 07/12/2020 à 08h28 following a purchase from 16/11/2020

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Acheteur Vérifié

Published on 06/12/2020 à 20h54 following a purchase from 06/12/2020

35 years later still a customer.

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Acheteur Vérifié

Published on 06/12/2020 à 07h00 following a purchase from 05/12/2020

Very good team and good advice.

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Acheteur Vérifié

Published on 05/12/2020 à 19h56 following a purchase from 28/11/2020

Quality service and advice; with a smile too

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Acheteur Vérifié

Published on 05/12/2020 à 04h50 following a purchase from 03/12/2020

Package received in record time and product conforms to my purchase.

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Acheteur Vérifié

Published on 04/12/2020 à 16h33 following a purchase from 28/11/2020

Perfect.

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