Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 04/07/2019 à 15h11 following a purchase from 23/06/2019

Very good shop, fast shipping of the package and friendly staff, I recommend 100% :)

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Acheteur Vérifié

Published on 04/07/2019 à 15h10 following a purchase from 24/06/2019

Simple to use site

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Acheteur Vérifié

Published on 04/07/2019 à 15h09 following a purchase from 22/06/2019

Perfect.

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Acheteur Vérifié

Published on 26/06/2019 à 17h00 following a purchase from 19/06/2019

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Acheteur Vérifié

Published on 26/06/2019 à 09h02 following a purchase from 17/06/2019

Good service

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Acheteur Vérifié

Published on 26/06/2019 à 08h38 following a purchase from 14/06/2019

the cheapest on the market ...

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Acheteur Vérifié

Published on 25/06/2019 à 19h58 following a purchase from 20/06/2019

Fast shipping and no unpleasant surprises

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Acheteur Vérifié

Published on 25/06/2019 à 19h46 following a purchase from 18/06/2019

great site for young people, fast and efficient I recommend

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Acheteur Vérifié

Published on 25/06/2019 à 18h45 following a purchase from 20/06/2019

Perfect super store and sellers

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Acheteur Vérifié

Published on 25/06/2019 à 13h58 following a purchase from 18/06/2019

Order received very quickly. Good products at a very attractive price with the promotion.

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Acheteur Vérifié

Published on 24/06/2019 à 18h18 following a purchase from 17/06/2019

Perfect

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Acheteur Vérifié

Published on 24/06/2019 à 14h32 following a purchase from 14/06/2019

delivery faster than expected, thank you =)

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Acheteur Vérifié

Published on 24/06/2019 à 14h00 following a purchase from 13/06/2019

I never received my order! I canceled it due to lack of delivery.
I am not satisfied with the organization or the seriousness.
I hope never again.
In the meantime, I am waiting for my refund!!!!!!!

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Response from HawaiiSurf Published on 25/06/2019

Hello,
we received your order on the evening of June 13 with a scheduled shipment on June 14 for delivery expected between June 17 and 18 within 48 hours. We did indeed experience a slight delay that would have made the delivery on Wednesday, June 19, with less than a day's delay.
We have received your cancellation request, even before the scheduled delivery time, and the refund is in progress.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 24/06/2019 à 08h46 following a purchase from 04/06/2019

Purchase in store during an order pickup. The sellers are very available and good advice.

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Acheteur Vérifié

Published on 24/06/2019 à 08h45 following a purchase from 18/06/2019

excellent service, fast and reliable

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Acheteur Vérifié

Published on 23/06/2019 à 22h38 following a purchase from 11/06/2019

It's okay

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Acheteur Vérifié

Published on 23/06/2019 à 22h27 following a purchase from 17/06/2019

good

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Acheteur Vérifié

Published on 23/06/2019 à 18h08 following a purchase from 19/06/2019

Item received on time very well packaged thank you very much

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Acheteur Vérifié

Published on 23/06/2019 à 18h07 following a purchase from 19/06/2019

Very good thank you Received on time very well packaged thank you very much

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Acheteur Vérifié

Published on 23/06/2019 à 17h05 following a purchase from 19/06/2019

perfect and fast

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Acheteur Vérifié

Published on 23/06/2019 à 14h44 following a purchase from 21/06/2019

I have known HawaiI Surf for a long time so I knew there wouldn't be any problem. This is the first time however that I order through the site: delivery just 24 hours after placing the order. What more could you ask for? Thank you very much!

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Acheteur Vérifié

Published on 22/06/2019 à 16h32 following a purchase from 19/06/2019

Fast and careful shipping, received in 48h

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Acheteur Vérifié

Published on 22/06/2019 à 15h50 following a purchase from 19/06/2019

Good products received quickly and well packaged. Perfect!

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Acheteur Vérifié

Published on 22/06/2019 à 13h37 following a purchase from 20/06/2019

Top!!

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Acheteur Vérifié

Published on 22/06/2019 à 13h33 following a purchase from 19/06/2019

Top delivery!

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Acheteur Vérifié

Published on 22/06/2019 à 11h53 following a purchase from 16/06/2019

perfect

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Acheteur Vérifié

Published on 22/06/2019 à 10h37 following a purchase from 18/06/2019

delivery 48h after order

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Acheteur Vérifié

Published on 22/06/2019 à 07h29 following a purchase from 18/06/2019

Perfect thank you

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Acheteur Vérifié

Published on 21/06/2019 à 21h31 following a purchase from 18/06/2019

Order received quickly, Top Thank you!

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Acheteur Vérifié

Published on 21/06/2019 à 19h22 following a purchase from 07/06/2019

Very good!

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Acheteur Vérifié

Published on 21/06/2019 à 19h21 following a purchase from 18/06/2019

Very good!

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Acheteur Vérifié

Published on 21/06/2019 à 19h13 following a purchase from 18/06/2019

Perfect

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Acheteur Vérifié

Published on 21/06/2019 à 18h02 following a purchase from 18/06/2019

Products conforming and fast delivery

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Acheteur Vérifié

Published on 21/06/2019 à 18h01 following a purchase from 15/06/2019

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Acheteur Vérifié

Published on 21/06/2019 à 18h00 following a purchase from 18/06/2019

Several orders, no disappointment so far.

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Acheteur Vérifié

Published on 21/06/2019 à 17h53 following a purchase from 19/06/2019

This is my second order and it is always impeccable, very fast delivery!

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Acheteur Vérifié

Published on 21/06/2019 à 17h41 following a purchase from 18/06/2019

Fast and compliant shipping and a very good price thanks to the -50% discount code

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Acheteur Vérifié

Published on 21/06/2019 à 17h38 following a purchase from 18/06/2019

Easy navigation and ordering, very fast shipping, responsive customer service... I recommend!

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Acheteur Vérifié

Published on 21/06/2019 à 12h55 following a purchase from 18/06/2019

Product as described on the site received quickly

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Acheteur Vérifié

Published on 20/06/2019 à 22h31 following a purchase from 18/06/2019

Perfect, very fast delivery

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