Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3, 4 and 5 stars

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M
Murielle P.
Rating: 5 out of 5
following a purchase from 27/05/2025
Perfect order!
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Raymond B.
Rating: 5 out of 5
following a purchase from 28/05/2025
perfect
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Michael L.
Rating: 5 out of 5
following a purchase from 25/05/2025
Perfect
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Pierre B.
Rating: 3 out of 5
following a purchase from 22/05/2025
The skate is not the right color, I asked for pink and I received blue
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Pierre L.
Rating: 5 out of 5
following a purchase from 20/05/2025
Very good exchange with customer service, super fast delivery.
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Laurent S.
Rating: 2 out of 5
following a purchase from 14/05/2025
Product available that was not despite a payment received.
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Fabienne D.
Rating: 5 out of 5
following a purchase from 21/05/2025
Perfect. Delighted with my item and the speed of shipping. Thank you
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Gaspar A.
Rating: 5 out of 5
following a purchase from 19/05/2025
Serious site with fast delivery.
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Caroline M.
Rating: 5 out of 5
following a purchase from 14/05/2025
Compliant. Fast delivery
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Marc P.
Rating: 5 out of 5
following a purchase from 15/05/2025
Super top the truth
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Nathalie S.
Rating: 5 out of 5
following a purchase from 15/05/2025
Well-made site, very fast arrival of the order
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Christophe P.
Rating: 5 out of 5
following a purchase from 06/05/2025
Very good site
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Charlotte H.
Rating: 5 out of 5
following a purchase from 08/05/2025
Fast service I was able to pick up my board in just 2 days. A payment in several installments authorized very facilitating for the purchase.
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Le Roi De La Street Zer Q.
Rating: 5 out of 5
following a purchase from 05/05/2025
Fast, efficient, as usual !!!!
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Vincent M.
Rating: 4 out of 5
following a purchase from 29/04/2025
The transaction went well. The delay between the order and its reception was too long and too little information between the company and the customer.
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Matthieu M.
Rating: 5 out of 5
following a purchase from 01/05/2025
Pleasant site. Short delivery time. Package well packaged. Nothing to complain about.
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Augustin M.
Rating: 5 out of 5
following a purchase from 05/05/2025
very responsive and impeccable service
First order with them with a nice promo on a 5mm wetsuit
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Steve M.
Rating: 5 out of 5
following a purchase from 03/05/2025
Simple and fast, package very well packaged! I highly recommend Hawaïsurf.
Ps: thanks for the stickers as a gift it's super cool
Steve.
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Jane A.
Rating: 5 out of 5
following a purchase from 04/05/2025
Serious site. I recommend. Fast delivery
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Emmanuelle A.
Rating: 5 out of 5
following a purchase from 29/04/2025
Very nice product. Impeccable home delivery
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Cy S.
Rating: 5 out of 5
following a purchase from 28/04/2025
Very good website. My order was shipped very very quickly.
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Fabienne S.
Rating: 5 out of 5
following a purchase from 26/04/2025
Ultra fast shipping
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Anne O.
Rating: 5 out of 5
following a purchase from 28/04/2025
Very good
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Anne-Sophie C.
Rating: 5 out of 5
following a purchase from 20/04/2025
Products received quickly and as expected.
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Oscar F.
Rating: 5 out of 5
following a purchase from 23/04/2025
Very good
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Gabarret S.
Rating: 5 out of 5
following a purchase from 29/04/2025
Perfect, fast and careful shipping, item compliant
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Gabarret S.
Rating: 5 out of 5
following a purchase from 22/04/2025
Items prepared with care, fast shipping, very good customer service, product as described, Juliette was great and answered every question. I will definitely recommend.
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Franck F.
Rating: 5 out of 5
following a purchase from 19/04/2025
Promotional price. Fast delivery. Fully satisfied.
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Alexandre J.
Rating: 5 out of 5
following a purchase from 21/04/2025
Great
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Xavier L.
Rating: 5 out of 5
following a purchase from 23/04/2025
Order delivered quickly. The skim board is very nice and matches the description.
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Renaud G.
Rating: 5 out of 5
following a purchase from 23/04/2025
Perfect, simple, fast, great. Thank you
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Guillaume G.
Rating: 3 out of 5
following a purchase from 21/04/2025
Lack of eco-friendly alternatives in the proposed products.
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Matt P.
Rating: 4 out of 5
following a purchase from 20/04/2025
The tracking was clear and especially the shipping was fast
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Eric B.
Rating: 5 out of 5
following a purchase from 19/04/2025
Regular customer in St Jean de Luz. A bit disappointed by the closure of Jalday. Compensation through online orders for known products.
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Thibault P.
Rating: 4 out of 5
following a purchase from 20/04/2025
Very good price. However, selling a board without grip always surprises me.
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Leo R.
Rating: 5 out of 5
following a purchase from 16/04/2025
Order went smoothly, delivery on time and top customer service
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Louise M.
Rating: 5 out of 5
following a purchase from 13/04/2025
On time and efficient
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Gregory C.
Rating: 5 out of 5
following a purchase from 13/01/2025
All good very well
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Candice G.
Rating: 5 out of 5
following a purchase from 01/03/2025
Very well thank you to Juliette for her advice
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Christophe P.
Rating: 5 out of 5
following a purchase from 17/04/2025
Great
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