Customer reviews of HawaiiSurf

9,4 /10

Based on 10 177 published reviews

5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 06/01/2019 à 12h34 following a purchase from 03/01/2019

Super fast

Translated reviews

Acheteur Vérifié

Published on 05/01/2019 à 22h48 following a purchase from 01/01/2019

Super team, very efficient and professional

Translated reviews

Acheteur Vérifié

Published on 05/01/2019 à 19h50 following a purchase from 02/01/2019

Perfect, I highly recommend

Translated reviews

Acheteur Vérifié

Published on 05/01/2019 à 13h31 following a purchase from 02/01/2019

My ski shoes match the image. Thanks to the fur, they are easy to put on but I haven't tried them on the slopes yet... the future will tell the rest!

Translated reviews

Acheteur Vérifié

Published on 05/01/2019 à 13h22 following a purchase from 03/01/2019

Everything is ok

Translated reviews

Acheteur Vérifié

Published on 05/01/2019 à 13h15 following a purchase from 28/12/2018

Photo on the site is non-contractual... The leash was supposed to be all black, but it's actually a black and white checkerboard. Too bad.

Translated reviews

Acheteur Vérifié

Published on 05/01/2019 à 12h54 following a purchase from 03/01/2019

Very good

Translated reviews

Acheteur Vérifié

Published on 04/01/2019 à 23h21 following a purchase from 31/12/2018

Very clear and without problems

Translated reviews

Acheteur Vérifié

Published on 04/01/2019 à 20h36 following a purchase from 02/01/2019

Products conform to the description
Quick reception
Clear site
In short, nothing to report

Translated reviews

Acheteur Vérifié

Published on 04/01/2019 à 19h56 following a purchase from 30/12/2018

Fast and well packaged
The book as a bonus is great
Thank you HawaiiSurf!

Translated reviews

Acheteur Vérifié

Published on 04/01/2019 à 17h41 following a purchase from 26/12/2018

Serious

Translated reviews

Acheteur Vérifié

Published on 04/01/2019 à 17h06 following a purchase from 28/12/2018

Serious

Translated reviews

Acheteur Vérifié

Published on 04/01/2019 à 14h03 following a purchase from 31/12/2018

Hello, your site is very interesting, however my order, once it arrived, the packaging was completely torn so I am very disappointed

Translated reviews

Acheteur Vérifié

Published on 04/01/2019 à 13h57 following a purchase from 01/01/2019

As for me, it's the Ali Baba's cave for riders... A lot of choices, top gear and always fast delivery

Translated reviews

Acheteur Vérifié

Published on 04/01/2019 à 13h15 following a purchase from 27/12/2018

Fast delivery and product perfectly meeting my expectations.

Translated reviews

Acheteur Vérifié

Published on 04/01/2019 à 13h10 following a purchase from 29/12/2018

Excellent relationship regarding the purchase of my snowboard, a team that listens and answered each of my technical questions, thanks to Romain who helped me a lot with the choice of my snowboard over the phone.

Translated reviews

Acheteur Vérifié

Published on 04/01/2019 à 13h00 following a purchase from 31/12/2018

Super, fast and efficient!

Translated reviews

Acheteur Vérifié

Published on 04/01/2019 à 12h57 following a purchase from 29/12/2018

A remarkable online customer service (live chat advisor). The bag is elegant.

Translated reviews

Acheteur Vérifié

Published on 04/01/2019 à 12h54 following a purchase from 30/12/2018

Haven't received my order yet but the start of the process is good, I will give 5 stars as soon as I receive my order

Translated reviews

Acheteur Vérifié

Published on 04/01/2019 à 12h52 following a purchase from 30/12/2018

Very professional

Translated reviews

Acheteur Vérifié

Published on 04/01/2019 à 12h32 following a purchase from 30/12/2018

Fast delivery, product conforms

Translated reviews

Acheteur Vérifié

Published on 03/01/2019 à 16h28 following a purchase from 26/12/2018

Very good

Translated reviews

Acheteur Vérifié

Published on 03/01/2019 à 11h00 following a purchase from 23/12/2018

Ergonomic site, wide range of products, interesting prices, delivery within the indicated deadlines.

Translated reviews

Acheteur Vérifié

Published on 02/01/2019 à 11h55 following a purchase from 28/12/2018

Really good

Translated reviews

Acheteur Vérifié

Published on 02/01/2019 à 09h11 following a purchase from 10/12/2018

Perfect rookie rollers and received the package quickly for the holidays.

Translated reviews

Acheteur Vérifié

Published on 31/12/2018 à 16h34 following a purchase from 26/12/2018

Everything went very well, however I received the package in a bad state and the jacket that was inside wasn't even wrapped, I was lucky to receive it in good condition. The least you could do would be to wrap them to protect them...

Translated reviews

Acheteur Vérifié

Published on 30/12/2018 à 21h49 following a purchase from 24/12/2018

Serious site, a lot of choices and very fast delivery.

Translated reviews

Acheteur Vérifié

Published on 30/12/2018 à 20h24 following a purchase from 22/12/2018

Very good. Great prices, top delivery time, all good...

Translated reviews

Acheteur Vérifié

Published on 30/12/2018 à 15h00 following a purchase from 12/12/2018

Speed and seriousness

Translated reviews

Acheteur Vérifié

Published on 29/12/2018 à 21h00 following a purchase from 26/12/2018

Top-notch, fast delivery and product as described!!!

Translated reviews

Acheteur Vérifié

Published on 29/12/2018 à 14h43 following a purchase from 27/12/2018

Order placed, correct price...
Waiting for delivery...

Translated reviews

Acheteur Vérifié

Published on 29/12/2018 à 14h14 following a purchase from 23/12/2018

Easy to use thanks to the different criteria that allow you to refine your search. I quickly found what I was looking for. Moreover, the product descriptions are very detailed.

Translated reviews

Acheteur Vérifié

Published on 29/12/2018 à 13h13 following a purchase from 26/12/2018

Discount
Product matching
Delivered in 1 day 1/2

Translated reviews

Acheteur Vérifié

Published on 28/12/2018 à 18h35 following a purchase from 25/12/2018

Nothing to say, perfect, desired product and super fast delivery for me.
Thank you!

Translated reviews

Acheteur Vérifié

Published on 28/12/2018 à 14h28 following a purchase from 22/12/2018

I ordered a product, but received another one that was roughly equivalent, without any message or warning from Hawaii Surf. I had ordered several times on this site before. I won't do it again.

Translated reviews

Acheteur Vérifié

Published on 28/12/2018 à 12h20 following a purchase from 09/12/2018

Product arrived in good condition
However, not secured in the packaging
No foam or bubble wrap for protection
No SMS or email to inform about the arrival
Long delay of 3 weeks
Pleasant staff nonetheless
Respectful delivery

Translated reviews

Acheteur Vérifié

Published on 28/12/2018 à 00h05 following a purchase from 10/12/2018

Very good impression. Fast shipping. Very clear site.

Translated reviews

Acheteur Vérifié

Published on 27/12/2018 à 15h43 following a purchase from 10/12/2018

Very good, everything I am looking for is there

Translated reviews

Acheteur Vérifié

Published on 27/12/2018 à 14h25 following a purchase from 19/12/2018

Super cool product, fast delivery, interesting price!

Translated reviews

Acheteur Vérifié

Published on 27/12/2018 à 09h33 following a purchase from 20/12/2018

Product description not precise enough

Translated reviews