Customer reviews of HawaiiSurf

9,4 /10

Based on 10 177 published reviews

5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 04/10/2018 à 22h31 following a purchase from 30/09/2018

Product as described, packaging perfect

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Acheteur Vérifié

Published on 04/10/2018 à 15h26 following a purchase from 30/09/2018

Quality item, fast delivery, top

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Acheteur Vérifié

Published on 03/10/2018 à 22h37 following a purchase from 29/09/2018

As usual, always reliable and fast like lightning for delivery

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Acheteur Vérifié

Published on 02/10/2018 à 23h40 following a purchase from 28/09/2018

Fast delivery, I recommend

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Acheteur Vérifié

Published on 01/10/2018 à 21h12 following a purchase from 27/09/2018

Ultra fast delivery. Good price

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Acheteur Vérifié

Published on 01/10/2018 à 16h07 following a purchase from 27/09/2018

Fast delivery. Very good

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Acheteur Vérifié

Published on 01/10/2018 à 12h45 following a purchase from 26/09/2018

Fast

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Acheteur Vérifié

Published on 01/10/2018 à 12h04 following a purchase from 26/09/2018

Perfect

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Acheteur Vérifié

Published on 30/09/2018 à 11h03 following a purchase from 25/09/2018

Fast delivery and super packaging

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Acheteur Vérifié

Published on 29/09/2018 à 20h49 following a purchase from 25/09/2018

Product as described, set of 5 springs (number not specified on the site) suitable for my Yow board, very fast shipping! I am very happy

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Acheteur Vérifié

Published on 29/09/2018 à 18h37 following a purchase from 25/09/2018

Very good

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Acheteur Vérifié

Published on 29/09/2018 à 16h37 following a purchase from 24/09/2018

Nothing to report as usual...

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Acheteur Vérifié

Published on 29/09/2018 à 09h05 following a purchase from 23/09/2018

Great for your speed, however the pickup point is a shame!!!! Very unpleasant person, threatening 10 minutes to retrieve the package because this person was just shouting. I can't believe it!

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Response from HawaiiSurf Published on 05/10/2018

Hello Madam,
we are sorry that your DPD Relais Colis experience was spoiled by unpleasant sellers. We will pass the information on to DPD but we are not responsible for the providers of our partner and have no power over them, we are just the sellers and shippers of the goods.
We invite you to try another parcel relay if there is a next order or to opt for home delivery or your workplace.
Best regards
Kevin VPC

Acheteur Vérifié

Published on 28/09/2018 à 09h01 following a purchase from 23/09/2018

Perfect from order to delivery

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Acheteur Vérifié

Published on 27/09/2018 à 18h10 following a purchase from 22/09/2018

Serious site. Fast delivery time.
Good quality/price ratio.

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Acheteur Vérifié

Published on 27/09/2018 à 16h40 following a purchase from 21/09/2018

Easy to use and very well built.

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Acheteur Vérifié

Published on 27/09/2018 à 15h07 following a purchase from 23/09/2018

Easy to navigate site, good price, fast delivery.

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Acheteur Vérifié

Published on 27/09/2018 à 08h04 following a purchase from 03/09/2018

Pros who know what they're talking about, at least for roller skating as far as I'm concerned

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Acheteur Vérifié

Published on 26/09/2018 à 22h27 following a purchase from 21/09/2018

Good site

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Acheteur Vérifié

Published on 26/09/2018 à 22h26 following a purchase from 22/09/2018

Very fast delivery

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Acheteur Vérifié

Published on 26/09/2018 à 16h54 following a purchase from 22/09/2018

I received my order earlier than expected :)

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Acheteur Vérifié

Published on 25/09/2018 à 23h06 following a purchase from 21/09/2018

No problem with the order and delivery, arrived even before the expected date. Unfortunately, the size of the ordered product is not correct and this product is no longer available in the right size, so I plan to get a refund but that has nothing to do with the service which was very very good.

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Acheteur Vérifié

Published on 25/09/2018 à 09h23 following a purchase from 21/09/2018

Very good phone contact, fast delivery and top-notch...

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Acheteur Vérifié

Published on 24/09/2018 à 16h47 following a purchase from 19/09/2018

Efficient advisor and attentive :-)

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Acheteur Vérifié

Published on 24/09/2018 à 13h36 following a purchase from 20/09/2018

Delivery in less than 24 hours and free. Great

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Acheteur Vérifié

Published on 23/09/2018 à 23h06 following a purchase from 19/09/2018

Fast and perfect. Excellent.

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Acheteur Vérifié

Published on 23/09/2018 à 21h14 following a purchase from 19/09/2018

Super fast delivery. Order before 3 PM and received the next evening. Absolute efficiency

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Acheteur Vérifié

Published on 23/09/2018 à 20h38 following a purchase from 17/09/2018

Order received very quickly

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Acheteur Vérifié

Published on 23/09/2018 à 11h58 following a purchase from 19/09/2018

Very good product, at a good price and delivered in 48 hours. Product description accurate.

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Acheteur Vérifié

Published on 22/09/2018 à 09h39 following a purchase from 17/09/2018

Respect for the delivery deadline

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Acheteur Vérifié

Published on 21/09/2018 à 15h20 following a purchase from 17/09/2018

Fast delivery and in accordance with the order

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Acheteur Vérifié

Published on 20/09/2018 à 20h49 following a purchase from 13/09/2018

Top

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Acheteur Vérifié

Published on 20/09/2018 à 19h07 following a purchase from 24/08/2018

Good experience, deadlines respected, shipping service responsive to questions asked and product as expected upon arrival.

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Acheteur Vérifié

Published on 20/09/2018 à 16h47 following a purchase from 16/09/2018

I highly recommend! Very fast shipping, and quality. Thank you very much and see you soon

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Acheteur Vérifié

Published on 19/09/2018 à 16h11 following a purchase from 15/09/2018

Fast delivery

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Acheteur Vérifié

Published on 19/09/2018 à 15h33 following a purchase from 15/09/2018

Product ordered on Saturday, received on Tuesday! That's fast and serious! Nothing to complain about!

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Acheteur Vérifié

Published on 19/09/2018 à 13h42 following a purchase from 15/09/2018

Perfect

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Acheteur Vérifié

Published on 19/09/2018 à 13h03 following a purchase from 14/09/2018

Very fast delivery

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Acheteur Vérifié

Published on 17/09/2018 à 22h18 following a purchase from 13/09/2018

Super products, order arrived 2 days after the online order with delivery to a pickup point.

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Acheteur Vérifié

Published on 16/09/2018 à 21h48 following a purchase from 11/09/2018

Very good! The time is respected on time, a flawless performance!

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