Customer reviews of HawaiiSurf

9,4 /10

Based on 10 177 published reviews

5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 16/09/2018 à 15h06 following a purchase from 12/09/2018

Very fast delivery, package in perfect condition! And product that perfectly meets my expectations!

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Acheteur Vérifié

Published on 15/09/2018 à 15h37 following a purchase from 11/09/2018

Top! No issues.

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Acheteur Vérifié

Published on 15/09/2018 à 14h22 following a purchase from 10/09/2018

very good

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Acheteur Vérifié

Published on 15/09/2018 à 13h20 following a purchase from 09/09/2018

Very good site! I received my board in 3 days.

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Acheteur Vérifié

Published on 15/09/2018 à 12h15 following a purchase from 11/09/2018

seriously stiff according to the order

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Acheteur Vérifié

Published on 14/09/2018 à 22h10 following a purchase from 09/09/2018

Very good site, reliable and varied

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Acheteur Vérifié

Published on 14/09/2018 à 18h48 following a purchase from 10/09/2018

Good

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Acheteur Vérifié

Published on 14/09/2018 à 02h08 following a purchase from 09/09/2018

Item as described and very quick shipping and reception

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Acheteur Vérifié

Published on 13/09/2018 à 23h53 following a purchase from 09/09/2018

Perfect

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Acheteur Vérifié

Published on 12/09/2018 à 22h36 following a purchase from 31/08/2018

Well-made site, clean packaging, but: wheels a bit dirty, and package shipped after the date it was supposed to arrive...

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Acheteur Vérifié

Published on 12/09/2018 à 20h23 following a purchase from 08/09/2018

fast, efficient

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Acheteur Vérifié

Published on 12/09/2018 à 19h33 following a purchase from 08/09/2018

Top-notch, order picked up directly at the store with very good reception and good advice

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Acheteur Vérifié

Published on 12/09/2018 à 17h53 following a purchase from 08/09/2018

wide choice in surfing and fast shipping

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Acheteur Vérifié

Published on 12/09/2018 à 11h47 following a purchase from 05/09/2018

Super! Package received very quickly and very well packaged, perfect for my son's junior Roller Derby return.

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Acheteur Vérifié

Published on 11/09/2018 à 15h13 following a purchase from 07/09/2018

Excellent site. Order placed on Friday afternoon and received on Saturday morning!!!

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Acheteur Vérifié

Published on 11/09/2018 à 14h19 following a purchase from 07/09/2018

Clear and easy to use

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Acheteur Vérifié

Published on 11/09/2018 à 13h35 following a purchase from 06/09/2018

The site is great

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Acheteur Vérifié

Published on 11/09/2018 à 01h44 following a purchase from 05/09/2018

I have ordered from you several times and it was perfect, this time it was rather average, it's the delivery person's fault, I had specified home delivery, and it was redirected to a relay point, while I was home all day, no one came, and I didn't receive a notice either... I had to call FedEx customer service (paid) to find out where this relay was because I had no information to find it, no address! Nothing! (Relay point that closes at 6 PM obviously lol I got my package the next day) because your equipment and service are very often top-notch! This was just to inform (the delivery person probably wanted to finish earlier)

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Acheteur Vérifié

Published on 10/09/2018 à 21h44 following a purchase from 06/09/2018

Nothing to complain about

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Acheteur Vérifié

Published on 10/09/2018 à 19h31 following a purchase from 06/09/2018

serious site

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Acheteur Vérifié

Published on 10/09/2018 à 19h29 following a purchase from 05/09/2018

Very good especially thank you very much for the order tracking and the attention you pay to it!!

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Acheteur Vérifié

Published on 10/09/2018 à 14h53 following a purchase from 06/09/2018

very fast, order on Thursday before 3 PM, received on Friday afternoon.

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Acheteur Vérifié

Published on 10/09/2018 à 12h36 following a purchase from 06/09/2018

Simple and super promo!

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Acheteur Vérifié

Published on 10/09/2018 à 10h53 following a purchase from 01/09/2018

Top team (advice / physical and telephone reception) I recommend ;)

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Acheteur Vérifié

Published on 10/09/2018 à 08h22 following a purchase from 05/09/2018

Package as ordered and well-secured packaging. Received quickly. Very satisfied with the service.

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Acheteur Vérifié

Published on 09/09/2018 à 22h50 following a purchase from 05/09/2018

Serious site. I appreciate!

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Acheteur Vérifié

Published on 09/09/2018 à 22h29 following a purchase from 05/09/2018

Nothing to say perfect. Received in 2 days

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Acheteur Vérifié

Published on 09/09/2018 à 15h42 following a purchase from 01/09/2018

Receipt date between the 5th and 6th
Received on the 9th
Impossible to know where the package is!

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Acheteur Vérifié

Published on 09/09/2018 à 12h09 following a purchase from 05/09/2018

a rich offer, a clear site and ultra-fast delivery. Simply perfect!

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Acheteur Vérifié

Published on 08/09/2018 à 23h37 following a purchase from 04/09/2018

Very competitive prices... order received very quickly (2 days)

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Acheteur Vérifié

Published on 08/09/2018 à 21h26 following a purchase from 04/09/2018

Fast and close delivery!

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Acheteur Vérifié

Published on 08/09/2018 à 14h54 following a purchase from 04/09/2018

Order shipped quickly. Good customer advice. An expert professional advises. Great assembly of my pair of quads

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Acheteur Vérifié

Published on 07/09/2018 à 18h42 following a purchase from 03/09/2018

Fast

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Acheteur Vérifié

Published on 07/09/2018 à 13h29 following a purchase from 03/09/2018

On time and the right product perfect

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Acheteur Vérifié

Published on 06/09/2018 à 19h19 following a purchase from 18/08/2018

Top notch!

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Acheteur Vérifié

Published on 06/09/2018 à 15h09 following a purchase from 02/09/2018

received 3 days after the order, super products! I am super satisfied I will not hesitate to recommend!!

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Acheteur Vérifié

Published on 06/09/2018 à 09h43 following a purchase from 01/09/2018

Very good advice, attentive, the staff really knows their job (thanks to Romain!)

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Acheteur Vérifié

Published on 05/09/2018 à 14h15 following a purchase from 01/09/2018

good

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Acheteur Vérifié

Published on 04/09/2018 à 23h32 following a purchase from 24/08/2018

Very fast delivery and good advice from the shop, as usual...

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Acheteur Vérifié

Published on 04/09/2018 à 19h08 following a purchase from 31/08/2018

nothing to say, perfect.

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