Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 11/03/2017 à 20h13 following a purchase from 07/03/2017

Very good

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Acheteur Vérifié

Published on 11/03/2017 à 13h56 following a purchase from 07/03/2017

Fast delivery, very good protection of the product during transport.
In short, top!

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Acheteur Vérifié

Published on 11/03/2017 à 11h36 following a purchase from 04/03/2017

Product as described and fast delivery!

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Acheteur Vérifié

Published on 11/03/2017 à 09h13 following a purchase from 06/03/2017

Fast and compliant

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Acheteur Vérifié

Published on 11/03/2017 à 08h51 following a purchase from 06/03/2017

excellent store

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Acheteur Vérifié

Published on 10/03/2017 à 22h57 following a purchase from 05/03/2017

order sent on Tuesday and received on Wednesday evening, they are efficient and the products sold are of quality

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Acheteur Vérifié

Published on 10/03/2017 à 09h42 following a purchase from 03/03/2017

easy

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Acheteur Vérifié

Published on 09/03/2017 à 11h25 following a purchase from 04/03/2017

Perfect customer service!!!

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Acheteur Vérifié

Published on 08/03/2017 à 21h04 following a purchase from 04/03/2017

perfect in every way!

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Acheteur Vérifié

Published on 08/03/2017 à 18h45 following a purchase from 17/02/2017

Well-made site with often good prices.

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Acheteur Vérifié

Published on 08/03/2017 à 14h23 following a purchase from 03/03/2017

Thank you for the speed of processing my order and for the advice given over the phone. It is not easy to give advice over the phone but you hit the mark, I am very satisfied with my purchase

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Acheteur Vérifié

Published on 08/03/2017 à 13h27 following a purchase from 04/03/2017

20 very good

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Acheteur Vérifié

Published on 08/03/2017 à 12h05 following a purchase from 04/03/2017

Delivery as per the order

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Acheteur Vérifié

Published on 07/03/2017 à 21h26 following a purchase from 03/03/2017

Fast and efficient with a very good customer service

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Acheteur Vérifié

Published on 07/03/2017 à 20h20 following a purchase from 03/03/2017

Serious

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Acheteur Vérifié

Published on 07/03/2017 à 09h21 following a purchase from 03/03/2017

Very fast and careful delivery!

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Acheteur Vérifié

Published on 07/03/2017 à 06h08 following a purchase from 02/03/2017

site always on top

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Acheteur Vérifié

Published on 06/03/2017 à 10h41 following a purchase from 02/03/2017

Package impeccably wrapped (I even struggled to open it because it was so well packaged). Delivery was as expected and super fast. I had an issue with the payment choice at checkout online but I called the store and was helped by a friendly person.
The price was very good (that's why I chose to order from hawaiisurf.com).
I didn't know this website at all but I now include it in my list of potential suppliers for my 'ski' purchases.

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Acheteur Vérifié

Published on 06/03/2017 à 04h32 following a purchase from 28/02/2017

very good

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Acheteur Vérifié

Published on 05/03/2017 à 12h15 following a purchase from 01/03/2017

Fast, efficient and helpful staff

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Acheteur Vérifié

Published on 05/03/2017 à 09h53 following a purchase from 28/02/2017

Good site

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Acheteur Vérifié

Published on 05/03/2017 à 08h20 following a purchase from 27/02/2017

Very good, fast as expected

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Acheteur Vérifié

Published on 05/03/2017 à 07h15 following a purchase from 27/02/2017

Fast and careful shipping

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Acheteur Vérifié

Published on 04/03/2017 à 19h55 following a purchase from 28/02/2017

Great

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Acheteur Vérifié

Published on 04/03/2017 à 19h55 following a purchase from 28/02/2017

easy, well explained, arrived as expected, fast delivery, in very good condition

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Acheteur Vérifié

Published on 04/03/2017 à 19h36 following a purchase from 28/02/2017

very fast shipping, top!!

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Acheteur Vérifié

Published on 04/03/2017 à 15h59 following a purchase from 28/02/2017

Top!!

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Acheteur Vérifié

Published on 04/03/2017 à 14h58 following a purchase from 28/02/2017

Excellent, nothing to say

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Acheteur Vérifié

Published on 04/03/2017 à 14h14 following a purchase from 24/02/2017

Very good

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Acheteur Vérifié

Published on 04/03/2017 à 13h57 following a purchase from 09/02/2017

Good

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Acheteur Vérifié

Published on 04/03/2017 à 10h10 following a purchase from 25/02/2017

good site but needs to review the delivery with TNT who are not serious

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Acheteur Vérifié

Published on 04/03/2017 à 09h31 following a purchase from 26/02/2017

Attractive price; fast and well-tracked shipping

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Acheteur Vérifié

Published on 04/03/2017 à 02h56 following a purchase from 28/02/2017

Ultra fast delivery!

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Acheteur Vérifié

Published on 03/03/2017 à 19h22 following a purchase from 27/02/2017

Very efficient

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Acheteur Vérifié

Published on 03/03/2017 à 14h50 following a purchase from 22/02/2017

Order on the site, pickup the next day in 2 minutes at the store. Perfect!

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Acheteur Vérifié

Published on 03/03/2017 à 13h48 following a purchase from 27/02/2017

Delivery speed, deadlines respected, serious tracking and compliant items. A flawless performance for Hawaiisurf.

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Acheteur Vérifié

Published on 03/03/2017 à 12h16 following a purchase from 26/02/2017

Fast and careful shipping. Great choice of gear. Nothing to say. Keep it up.

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Acheteur Vérifié

Published on 02/03/2017 à 20h44 following a purchase from 26/02/2017

Nothing to say about Hawai Surf but very unhappy with their provider TNT who doesn't bother to ring the intercom of my residence. As a result, I had to call the delivery person and file a complaint with TNT, I have to go pick up my package at a relay point when I don't have the time and I'm leaving for the snow tomorrow night! And moreover, I paid for home delivery, not at a relay point. This is unacceptable!

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Acheteur Vérifié

Published on 02/03/2017 à 19h21 following a purchase from 24/02/2017

The site is quite well designed despite a small issue with the order validation
There is a wide choice available.
As for the store, professional sellers and customer service despite the crowd in the shop.

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Acheteur Vérifié

Published on 02/03/2017 à 13h48 following a purchase from 30/01/2017

Product online with description

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