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A
Rating: 5 out of 5
Very good
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Serious site with good products.
Fast delivery and after-sales service available!
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Fast delivery and after-sales service available!
A
Rating: 5 out of 5
Very good, nothing to complain about except the size guides on the site, always have to check other sites.
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A
Rating: 5 out of 5
Efficient
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A
Rating: 5 out of 5
serious site, fast service, perfect!
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A
Rating: 4 out of 5
Good for me. However, updating the actual delivery times would be a plus when it comes to pre-orders. No harm in my case, but when the deadlines are tight, it can lead to disappointments.
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A
Rating: 5 out of 5
Fast and efficient. Thanks for the stickers!
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A
Rating: 3 out of 5
Very basic packaging, the skateboard received was already a bit damaged, I expected a bit more protection given the price
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A
Rating: 3 out of 5
average
I ordered 2 pairs of socks and only received one!!!!
the other was purchased before my check arrived even though I ordered 2, that's not cool
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I ordered 2 pairs of socks and only received one!!!!
the other was purchased before my check arrived even though I ordered 2, that's not cool
A
Rating: 4 out of 5
I ordered online after previously calling the store to check the size.
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A
Rating: 5 out of 5
very good site
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A
Rating: 5 out of 5
As usual, unbeatable prices, fast, perfect
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A
Rating: 5 out of 5
Fast delivery as expected.
Product as described.
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Product as described.
A
Rating: 5 out of 5
Tip top
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
very competitive prices and fast delivery.
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A
Rating: 3 out of 5
An item in stock on the site was no longer available in reality, fortunately good customer service offered me several options.
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A
Rating: 5 out of 5
Thank you Marco
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A
Rating: 2 out of 5
Fast delivery, nothing to complain about. However, the skateboards offered do not seem to be properly stocked, as the one I bought had quite a few visible scratches, even some black marker traces intended to hide the defects, which is borderline dishonest. Needs improvement!
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Response from HawaiiSurf
Hello,
I apologize for the condition of the board received, unfortunately it was the last one in stock for this model, was the board intended to be hung?
Best regards
Romain
HAWAIISURF
I apologize for the condition of the board received, unfortunately it was the last one in stock for this model, was the board intended to be hung?
Best regards
Romain
HAWAIISURF
A
Rating: 5 out of 5
Very serious, fast delivery. Perfect
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A
Rating: 5 out of 5
Top notch
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A
Rating: 5 out of 5
Order received very quickly, and careful shipping. Ideal order.
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A
Rating: 5 out of 5
Site with a very wide selection and very fast delivery!
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A
Rating: 5 out of 5
Ultra fast delivery. Very good value for money. Product perfectly meets my expectations. I highly recommend.
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A
Rating: 5 out of 5
Well-designed site
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A
Rating: 5 out of 5
Very fast
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A
Rating: 5 out of 5
Almost exclusive on the gullwing pro 3, ultra fast free delivery, prices defying all competition and information with the sellers top notch.
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A
Rating: 5 out of 5
Despite an issue during the order due to real-time stock, the Hawaiisurf team immediately responded to my email explaining the problem and how to resolve it. I therefore ordered a surfboard that arrived 2 days later. The service is top and the team is great. I plan to order again in the coming days.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast and efficient.
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A
Rating: 5 out of 5
fast and efficient, careful shipping
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A
Rating: 5 out of 5
fast and efficient as always
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A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Very fast delivery, very good when you're in a hurry!
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A
Rating: 5 out of 5
Top: great communication with the different people I spoke to online.
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A
Rating: 5 out of 5
Really great, I recommend it
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A
Rating: 5 out of 5
Fast shipping, compliant product, low price.
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A
Rating: 5 out of 5
very reliable and very fast delivery.
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A
Rating: 5 out of 5
The delivery was fast and the products are consistent with the images and description. The only problem is that stocks run out quickly, I had to take a pair of skates 'by default' because my size was no longer available in the 3 pairs I was interested in.
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A
Rating: 5 out of 5
Nothing to complain about, friendly team that gives good advice. Fast and careful shipping, PERFECT!
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