Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2016
Good site, fast shipping, good range of products at competitive prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2016
Impossible to track the package with the given order number
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/05/2016
saying nothing 3 days before a 15% promotion, I no longer order from hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2016
Very serious, fast and efficient.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/05/2016
Site very easy to use. Appreciable 15% discount promotion but the day after the end of the promotion the same product is sold at -20%. So in the end, bad purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2016
Good, correct deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2016
no worries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2016
Practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2016
Package delivered on time!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2016
Very good site with a wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2016
fast delivery, welcome 15% discount, product as described.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/05/2016
Wrong delivery size - error in order preparation - no return slip with the invoice...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2016
Good site, attentive seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2016
Very good site, friendly and professional staff. Fast delivery, thanks to the team!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2016
Deadlines respected. Order in perfect condition, well packaged. Very professional phone contact.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2016
very nice cap
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2016
To recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2016
Attentive and understanding
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2016
Very well advised by phone and delivered in 48h. Quality product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2016
Good overall but the grip provided with the boards is not satisfactory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2016
Fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2016
On my first order, very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2016
Very good, free delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2016
The site itself is very good, the only issue is that I ordered a pair of roller skates that were supposed to be delivered between May 4 and 5, but in the end, the delivery changed to between May 5 and 6, and as of today, it's the 8th and I still haven't received my skates, they are stuck in the 26.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2016
Fast shipping and reception, a professional staff as it should be ;) Keep it up like this.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
Hawaii surf is the old guard, good feedback and my order received perfectly; a big discount on the entire skateboard. In short, I am satisfied with the service and the products offered!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2016
Nothing to report, I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2016
A custom skateboard for my son's 15th birthday, a very nice board, and good surprise the PACK is already fully assembled, ready to serve.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2016
Delivery time respected. Package in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2016
Simple. Effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2016
Very good, fast service and compliant order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2016
Superb, impeccable on time, nothing to say!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2016
Ordered on the 30th (a Saturday received on Wednesday). Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2016
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2016
Everything is perfect, super fast delivery! Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2016
Very fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
Efficient, available with products always top-notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
Serious and fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2016
Fast delivery!
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